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Rated 4.2 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Comfortable Stay when family crisis hits We stayed at the Holiday Inn Express and Suites right down the road from the hospital my brother-in-law was in. He had a stroke and heart attack. We drove all the way from South Carolina to Las Vegas in two days. We got there and was so exhausted. We went to hospital to discover he was being released that night. We got a room at the Holiday Inn Express and Suites. We all had such a wonderful rest on your clean and comfortable beds. In the morning, we all ate the breakfast and it was extremely delicious. The pancakes were to die for. The staff was so helpful to us in finding information to help close my brother-in-laws affairs there. They went above and beyond their jobs. They helped me so much. We stayed two nights and enjoyed the whole experience. I will stay at your hotel any time I need one. I will recommend to all my family and friends your hotel for their next vacation. We deeply appreciate all of you. September 11, 2014
Rated 4.0 out of 5.0 by Extraorrdinary service; kind people good place to relax away from the Strip. Very kind, helpful, friendly and warm staff. September 10, 2014
Rated 5.0 out of 5.0 by Great breakfast Wish I could have stayed longer here. The bed and pillows were very soft...a little too soft for me. But the room and bathroom were spotless. I was asked at the desk if I wanted a wake-up call. The room was quiet, and the breakfast was one of the best I've ever enjoyed at a hotel. September 9, 2014
Rated 5.0 out of 5.0 by Great Service! Staff provided professional friendly service. I like that! September 9, 2014
Rated 5.0 out of 5.0 by Friendly staff We were greeted with friendly smiles when we arrived. This young man Kevin, at the registration desk, was so friendly and professional. He acknowledged my IHG member status and offered two nice rooms. The rooms were clean, however one room the AC was turned off. It did not take long to cool down. There is no exhaust in the bathroom, so it will get damped and hot when taking a shower. The breakfast area was clean and there was sufficient food choices. Keep in mind, this is good for on the go, not a big buffet. Housekeeping staff greet you in the hallway or anywhere in the facility. Very Professional. At check out Kevin was there again with a friendly smile and thanked us for staying. September 3, 2014
Rated 5.0 out of 5.0 by Great stay with a friendly staff. All the staff is great and personable from the breakfast to the housekeeping! A very good group of front desk employees. August 29, 2014
Rated 2.0 out of 5.0 by Good stay except for staff Overall, I had a good stay despite being given a room with a view of a block wall about five feet away. I used my reward points for the stay. Everything was fine until 9:30 a.m. the next morning. My wife and I awoke very tired to the sound of metal banging loudly on our hotel room door followed by a woman stating, "Room service!" We quickly told her to go away. Five minutes later, the exact same thing happened by the same person. This occurred 1.5 hours before checkout time. When I eventually left the room, I contacted employee Michael near the front desk. I explained what occurred. He apologized and added that I should have placed the "Do not disturb" sign outside the door. I guess it was my fault. He ended by half-heartedly (my take) telling me he would address the problem.When I checked out at 11:00 a.m., there was no mention by Michael of what had occurred or what corrective action was taken. The room (108) had a couple of noticeable problems: a loose bathroom sink faucet and a poorly installed shower curtain rod causing the curtain to hang in front of the control knobs. August 26, 2014
Rated 2.0 out of 5.0 by Bad Night's Sleep The air conditioner in this room sounded like it had a squeeking fan belt. The AC unit was noisy when running, and just before it shut off, would squeel loudly. There is no way anyone could sleep through that. Breakfast breads were dry; otherwise the selection was good. No perks for IHG rewards. Reservation was made for four, but had to ask for enough towels. August 26, 2014
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