Rated 5.0 out of 5.0 by drmimi personnel
great team Franklin the evening person was fantastic
May 13, 2013
Rated 5.0 out of 5.0 by Howard27 Quiet and modern room
Location quiet and room was modern and clean. Night time front desk and morning front desk were very personable and friendly. Would stay there again.
May 12, 2013
Rated 5.0 out of 5.0 by John9z Good Air Con, Newest part of Vegas, Close to Freeway
Good air con. Good Breakfast. Newest part of Vegas. Close to freeway. Convenient parking. Quiet. Very friendly staff, both day and late night.
May 7, 2013
Rated 3.0 out of 5.0 by SPCMU06 Conference room issue
A conference room reservation was made for the evening of April 24th, having also requested an overhead projector. I was informed by the hotel staff this would be no problem, and there was zero mention of a fee for using this room. It's also noteworthy that the hotel information booklet in my room lists the conference room as one of its features, but does not indicate it comes at a premium. Due to a co-worker flight delay, we were unable to have the meeting on the evening of April 24th. I went to the front desk hours before our scheduled meeting to inform them of this, and to request we move it to the morning of April 25th. They didn't seem to want to give me an answer at that time, and I was told they would call me shortly. When they finally did call my room, I was told the conference room was available the next morning but at a charge of $150. Front desk staff told me they "forgot" to discuss price when the orginal reservation was made. I chose not to use HIE's conference room, and we were able to have the meeting elsewhere. Based on the conference room's appearance, I failed to see the value in the $150 charge, and cannot figure out where they came up with that number. I thought this situation was handled very poorly by the staff.
May 6, 2013
Rated 5.0 out of 5.0 by Fuerte daughter's recuperation
This hotel was chosen as it was near Spring Valley Hospital where my daughter was hospitalised.
We stayed for 11 nights in the end as my daughter had to be well enough to fly back to the U.K.
The hotel was perfect for her to recuperate, calm, quiet & peaceful & we were able to have an accessible room for her wheel chair.
The staff were professional, helpful, friendly & very kind. They helped make a difficult time much easier.
I was very far from home but they made me feel welcome, safe & gave me a friendly ear when I had issues to sort out with regard to my daughter's care.
May 5, 2013
Rated 4.0 out of 5.0 by Erickles Good Value
This was my second time I've stayed here. It's comfortable, good service, quiet, and good value for budgeted trips. The only difference I noticed was that the complimentary brewed coffee in the breakfast area was more watered down than last year's experience. Perhaps, that can be improved? Otherwise, it was a pleasant and comfortable stay.
April 22, 2013
Rated 5.0 out of 5.0 by Diana33 Great Homecoming
We live in Arizona. This was a great hotel all around. Since we are military, my husbands homecoming day changed many times before the final arrival. This hotel gave me the comfort while I was waiting. I was able to get some shopping done while still being close to the airport. The staff was very friendly and everything was very clean. I would recommend this hotel to anyone needing to stay by the airport. It is even close to the casinos if someone wanted to visit them. When in the hotel, you don't even notice that you are near an airport.
April 18, 2013
Rated 5.0 out of 5.0 by GEEJ Very Comfortable and clean.
Really enjoyed our stay. No complaints - everything was clean and comfortable. Great Staff.
April 18, 2013