Rated 5.0 out of 5.0 by ImbackJack wahoo great place
Great, nice, clean and comfy! Nice location, close to fun!
June 15, 2013
Rated 4.0 out of 5.0 by LofA Thank you for having me back.
I always drop through town at the last moment for work or while in transit for work. I am always thankful when they have the extra room for me. It's a great location, being not too far from the airport or the back roads of the strip. Clean, friendly and always welcoming. I recommend this location.
June 6, 2013
Rated 3.0 out of 5.0 by h22asir Will go somewhere else next time
This place is just OK nothing special. The reason I stayed here was because my usual hotel was booked. The breakfast was...hmm...mediocre. I could have probably made something better with the supplies in my room.
June 3, 2013
Rated 4.0 out of 5.0 by helca Good place to spend a night in Vegas
If you're looking for a place to spend a night or two during your travels, this is a good choice. Nothing extra special; just a bed, a bathroom and a breakfast, but you haven't come to Vegas to spend your time enjoying a hotel, right?
The front desk staff is really neat and helpful, the rooms are clean and comfortable, breakfast is OK (the very typical ho(s)tel style; nothing fancy).
They provide complimentary shuttle service to downtown Las Vegas and back, which is very convenient (no need to bother with parking).
There might be a little bit of room for improvement when it comes to hygienic supplies provided - given there were 5 of us in the room, they might have provided some more shampoo, soap & lotion, and we even needed to go ask for extra towels (since we had just three in the bathroom).
May 28, 2013
Rated 5.0 out of 5.0 by JimHHHHHHH Comfy, Clean, and Friendly
I have stayed at this hotel in the past and will stay here again in the future. The hotel is very clean ... outside, inside, and in the room. The furnishings are comfortable, as far as hotel furniture goes, and I was able to get a good nights sleep in the bed. The thermostat actually worked and I was able to keep the room comfortable during my stay. The staff was very friendly and eager to take care of my needs. Thank you for your work to make this hotel a comfortable stop in my business and personal travels.
May 15, 2013
Rated 3.0 out of 5.0 by Lucy1 Great Location
I stayed here with family members for one night for an event. It is one of the nicer HIEs I have stayed in. The have a shuttle to certain locations on the strip. They called a cab for us when we needed one (around $10 to get to locations not offered by their shuttle). They also have a convenient airport shuttle.
The original room I had reserved on line was not available due to "over booking." They tried to give me an aired out smoking room. When I declined they said they had no other rooms. When I pushed a little more, they suddenly noticed a cancellation.
My bigger issue was that my room, nor that of my other family member, was not available until well after 4pm #Check in time is 3pm#. I could blame this on my room switch if not for the fact that my family member's room was also not available. This nearly made us late to our 5pm event which was very frustrating. We are all Priority Club members and should have had our rooms waiting & ready #at least one of them#.
They had a big tour group check in and I heard them say several of those rooms were also not ready. They clearly need more staff to get rooms ready, even after late check outs #their stated reason for not being ready#.
Nice place overall and the front desk staff was friendly and helpful.
May 11, 2013
Rated 1.0 out of 5.0 by 5760Holiday Poor Communication
We spent 2 nights at this property. On the first night we tried check in at 11AM and was told that our room was not ready. Before we left, we ask the front desk clerk for a room on the top floor and he told us that would not be a problem. The front desk clerk also stated that he'll call us when the room is ready. No one call us. When we checked in later that day, we were told by the same person that the room we requested is not available because the hotel is sold out. So we had to settle for the 3rd floor the first night.
For the second night, we requested to be moved to the 4th floor. We were guarantee by two front desk staff members that they had blocked a room for us on the 4th floor. In addition, I had confirmed twice with two staff members before leaving the hotel that the room is still blocked on top floor and they confirmed YES. Called in later that afternoon to see if room was available and I was advised that a representative will call me back shortly with status on the room. No one call. That evening we went to check in and were told that there were no rooms available on the 4th floor. We mentioned to the front desk clerk that we had a pre-blocked room and he confirmed that no rooms were available on the 4th floor. It appears that the clerk unblocked our room and gave it to someone else which is unacceptable. Realizing its late and pointless to communicate with any of Holiday Inn staff member we settle for a room on the 3rd floor again. We mentioned to the clerk that checked us in that we do not want a room next to elevators or stairwell. The front desk clerk stated that the room is half away between the elevator and stairwell. When we go to our room, the room is at the end of the hallway and next to the stairwell.
All in all, the communication and service at this hotel has been poor and we were deeply disappointed by our recent stay here.
May 6, 2013
Rated 5.0 out of 5.0 by Tyler72 Good Stay
Had a good two day stay at HI Vegas South. Location was very good for an off the strip motel. Free shuttles were available to and from the strip with two drop off/pick up points.
The furnishings were average, room was clean, had no issues at all. Would have been nice to have a small frig, but overall no complaints.
April 26, 2013