Rated 4.3 out of 5 by 100
Rated 5.0 out of 5.0 by Phil Bobo Excellent overnight stay
Traveling and needed to stop to rest. Have stayed at other Holiday Inn Express locations many times and knew I could depend on over-all good stay. Called direct for reservation and had great response from staff. Was not disappointed upon arrival or during entire stay.
August 12, 2014
Rated 5.0 out of 5.0 by Gmansim Great service and Comfortable room
We come to Las Vegas NM every year for the Rough Riders Bike Rally and this is a great place to stay, easy to get anywhere in town from the motel. Staff will make you feel at home and the stay was great.
August 11, 2014
Rated 2.0 out of 5.0 by Nancy J poor service from hotel staff
I was very disappointed in the service from the Las Vegas NM Holiday Inn Express on July 24, 2014. As we checked into our non-smoking rooms, it was clear that the 2 rooms had been smoked in recently. I called the front desk to tell the clerk about the strong smoke smell in both rooms and that I did not want to be fined for smoking since we did not smoke and wanted non smoking rooms. I was told that it would be noted and our room rate would be discounted because we did not want rooms with smoke smell. The bills the next morning did not reflect this adjustment and so upon checking out the next morning I again mentioned this to the front desk clerk who was different than the previous clerk. I especially did not want to be charged for smoking in the rooms since we do not smoke. The clerk said the manager would call me when she arrived and adjust the room rate. I never received any call from the manager or any adjustment to the room rate. I was very disappointed because two clerks told me something and did not follow through. We generally stay at Holiday Inn Express on any trips and this was not the usual treatment we have received.
August 11, 2014
Rated 5.0 out of 5.0 by yv40 Las Vegas NM
Great hotel with great staff, great breakfast, great amenities. We usually stay in Taos NM but no Holiday Inns there; this is probably closest unless you want Santa Fe, but this one is definitely worth staying; the drive to Taos from here is beautiful in summer.
August 8, 2014
Rated 5.0 out of 5.0 by tommy84 Slept well!
This was the best bed and pillows I've ever had in a hotel. The whole night was peaceful. Everyone was heppy and helpful.
August 6, 2014
Rated 5.0 out of 5.0 by jimret Clean and comfortable
Room was available with no reservation at a very good rate. Quiet and clean. Breakfast was one of the better motel breakfasts we have had. Food was fresh, well presented and dining area clean.
July 31, 2014
Rated 5.0 out of 5.0 by Opius Stay was Great
Everything was great. Breakfast could use an upgrade in taste. Not to tasty. Variety was good just didn't taste good.
July 29, 2014
Rated 5.0 out of 5.0 by tommy84 Great place!
Everything about this place was very satisfactory. The service was attentive without being overbearing. The room was very comfortable. I would really recommend it!
July 21, 2014