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Rated 3.7 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Convenient Location, Great Rooms and Efficient Staff. I stay here whenever in town for business and would stay here for leisure, as well. I highly recommend. August 17, 2014
Rated 4.0 out of 5.0 by Basic check in A quick check in at the front desk, clerk took my credit card, i signed my reservation papers and was given my room keys. No other information given. No directions to the elevators, or information about the complimentary breakfast. Oh I was given the password to the free wifi. Front desk staff needs some more customer service training. Other than that, stay was good. Comfortable bed. Choice of firm or soft pillows. August 13, 2014
Rated 4.0 out of 5.0 by Was ok. THE BAD: 1. If you are a vegetarian you had better double check everything you are eating. For example: two days in a row the biscuits were next to the bacon and there were no tongs for the biscuits. I had to ask on both days for a second set of tongs but no luck. So guests were using the bacon tongs. If you don't mind your bread tasting like bacon then you are fine. I mind. 2. Weird foam in the hot tub. Maybe that's normal? 3. Did not see or hear any of the cleaning people with a vaccum - ever. 4. Shower curtain was a little dingy, but maybe I'm overreacting. 5. My TV didn't work but I was missing a HDMI cable and someone tried to set mine up with RCA cables so you should be ok. My bad luck I guess. THE GOOD: 1. Room had both hard and soft pillows. Pillow cases labeled as such. Overall a normal hotel. Except for bad #1 nothing really major. August 13, 2014
Rated 4.0 out of 5.0 by vacation great place to stay for value. not to far from saratoga race track. plenty places to eat nearby. August 13, 2014
Rated 5.0 out of 5.0 by good loved the pool ab season greeter was a nice touch my wife enjoyed the coctails it really helped my night ndgoodhad a great time weather and hosteess excelent August 12, 2014
Rated 4.0 out of 5.0 by Great option when visiting Saratoga Half the price of comparable hotels in Saratoga Springs and only 15 - 20 minutes away. August 11, 2014
Rated 3.0 out of 5.0 by Perhaps not for extended stay Pros: Friendly staff. Close to airport. Sportsbar attached to hotel, which is convenient when hungry or thirsty. Close to an excellent foodmart at Price Chopper. Cons: it looks like the hotel is due for some refreshment sometime soon. The observer will notice quite some tear and wear, and stains on carpet and furniture. Rooms are not that clean; i noticed a layer of dust on desks and tv furniture. Bathroom floor was dirty when i checked in (hair!) and it took housekeeping two days to clean it. Slow internet that requires multiple logins every day. Not enough towels in gym. Breakfast is same as in any other hotel, and definitely not fresh. Everything is loaded with sugar and eggs are prepared off-site and shipped to hotels in vacuum-sealed plastic bags, to be microwaved at the hotel for breakfast. I do not call this fresh! Juices are awful. It's like drinking a cup of sugary water with some juice concentrate mixed in. I ended up buying my own juice from the store. How hard can it be to serve 100% juice? Finally, and this is applicable to most hotels I go to (frequent business traveler), why on earth do you have to use plastic cups/plates/cutlery? Think of how much waste you generate! August 9, 2014
Rated 4.0 out of 5.0 by At Home with Holiday In Express, Latham, N.Y. Relax, this Holiday Inn Express is like a mini vacation. All the creature comforts of your own home at a reasonable price. Outstanding professional service. I highly recommend this Holiday Inn Express location. August 9, 2014
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