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Rated 4.2 out of 5 by 564 reviewers.
Rated 5.0 out of 5.0 by great service excellent location for easy on/off interstate. Staff provided excellent dinner recommendations. Would stay again.. June 29, 2016
Rated 2.0 out of 5.0 by got move out for some reason We booked two rooms, one for a day shorter then the other. On the final day, found that all our stuff was put in storage, though we didn't move our and were book in the room for that day. Seem they checked out both rooms. Luckily we were abel to get back in otherwise we would have had serious problems. Also didn't get stay credit in the way of "days" on our rewards account for the 5 days we had rooms for, 2 for one, 3 for the other, both on the same rewards account. No desk, no frig, unless you upgrade to a "suite" something that is normal in all other holiday inn express locations on a standard room. June 27, 2016
Rated 3.0 out of 5.0 by Missing what other Holiday Inn Express have No desk, no mini frig. both are only available when you have a :Suite", though recently staying at the Holiday Inn Express in Watertown NY, I got these items in my room, and paid less for the room as well. no newspaper or any other benefits of being a rewards member. June 27, 2016
Rated 5.0 out of 5.0 by Very clean with great service. Everyone we ran into was very nice and accommodating. I would definitely recommend staying here. I used to stay at a different Holiday Inn a few miles away but this one is so much newer and cleaner. The breakfast crew was amazing especially with rude customers abound. Hubby thought the eggs were gross but there were tons of other things to eat so don't stray away bc of that. hahahaha June 24, 2016
Rated 4.0 out of 5.0 by Nice stay, few changes to make it better Public facilities such as hotels need to update their food choices particularly at breakfast. Many people, including myself, have a gulten intolerance and would like to see more healthy options available, rather than your typical waffles, pancakes, muffins, cinnamon rolls etc.Staff is always friendly (besides a remark assuming that my wife was my sister because we are a same-sex couple) and surroundings are typically clean. I would have also liked to see a real, or at least warmer, comforter or extra blanket on the bed. June 23, 2016
Rated 3.0 out of 5.0 by One night stay Stayed here for one weekday night mid June. Had a late check-in, but was placed by the loading dock and dumpsters in the 2 story wing. Unfortunately was not told about the early AM trash pick up and was woken up around 5am. Brought to attention of hotel front desk / manager and was simply told sorry and then each turn away from my presents. June 20, 2016
Rated 5.0 out of 5.0 by Comfortable bed, great service, and delicious breakfast I would stay here again if ever in the area! The beds were comfortable and the breakfast was delicious as well as complimentary. June 9, 2016
Rated 3.0 out of 5.0 by Hotel was clean but kept up due to... this hotel was nice and staff very polite. Problem was there were very unruly teens dominating the halls during "sleeptime" We did complain. Don't know that the front desk did anything...perhaps they did but it didn't help. The air-conditioning was very noisy as well... I think if it wasn't for the noise I think the review would be much better. It really ruined the stay. June 8, 2016
  • 2016-06-30 T00:01:08.003-05:00
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