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Rated 3.7 out of 5 by 207 reviewers.
Rated 4.0 out of 5.0 by Great Room but Mediocre Service As usual with a Holiday Inn Express the room was very nice. Comfortable bed, lots of space, etc. On the other hand, the staff at this particular hotel were not particularly rude, but were not particularly welcoming or friendly, either. Perhaps that's par for the Northeast, especially New England. September 14, 2014
Rated 4.0 out of 5.0 by Excellant room and service. Overall a great experience. Room was better than expected and the service was very good. September 11, 2014
Rated 5.0 out of 5.0 by stay in Latham The Hotel Staff were very friendly, helpful and polite. The room was very clean and comfortable. The Hotel is well situated, close to the 87, restaurants and a drug store. I would certainly stay there again. September 3, 2014
Rated 2.0 out of 5.0 by Free Breakfast ?? Certainly got what I paid for. Coffee and half of a cinnamon bun. No cereal, fruit,,yogurt eggs, bacon - all were gone and not restocked. I went down at 9AM, breakfast was supposed to be until 10 AM. Management knows the place is sold out and should not be an excuse for running out . Luckily there is a diner down the street. September 3, 2014
Rated 5.0 out of 5.0 by Clean, up to date room great hotel for the price I have styed at this hotel several times. I always find it clean and comfortable! September 3, 2014
Rated 3.0 out of 5.0 by Disappointing staff The hotel itself was fine, like any other Holiday Inn Express. What was disappointing was the staff of the hotel. both at the front desk and servicing the breakfast area. The front desk failed to fix a running toilet after 8 hours of being told. At breakfast there was no coffee- always out. It also took a long time to refill the hot breakfast items (eggs and sausage). September 3, 2014
Rated 4.0 out of 5.0 by Stay at Latham NY The HI Express is accessible off the highway and has adequate parking. Rooms and hotel in general were very clean and near many of the things were like to do, i.e. golf courses, shops and even close to race track, although it is a little bit of a drive. September 2, 2014
Rated 5.0 out of 5.0 by As good as it gets Last year when we visited for track season, we found uncleanliness in the common areas and the outside garbage receptacles. No one wants to see an garbage area overflowing with garbage and empty beer cases as they approach the entrance to check in. Well...good news...management listened! The property was pristine and we did not encounter the problems we witnessed last year. Good job for this property raising the bar. September 1, 2014
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