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Rated 3.8 out of 5 by 251 reviewers.
Rated 4.0 out of 5.0 by Nice Stay The facilty is excellent but our timing was not. We were there for a funeral at the same time as the Jr. Cheer leading convention. There were LOTS of children running and shouting in the halls and I swear doing backflips. Great facility and understand that they need to fill the rooms too. November 18, 2014
Rated 5.0 out of 5.0 by Great staff makes this hotel Travel on business and the staff here makes it easy. Very polite front desk and an obvious caring management. November 17, 2014
Rated 5.0 out of 5.0 Everything was great I have no complaints and everyone was very good there to us. The pool was alittle too cool, but wasn't that bad for us to enjoy still. November 12, 2014
Rated 5.0 out of 5.0 by Week long stay Great facility and great breakfast choices. The surrounding area and location of the hotel is perfect next to major highways. November 10, 2014
Rated 5.0 out of 5.0 by Business I really love the location of this facility. It makes my trip to this area easier. November 9, 2014
Rated 4.0 out of 5.0 Great Stay Great stay for a business trip...awesome breakfast and comfortable room November 7, 2014
Rated 3.0 out of 5.0 by Clean nice rooms, staff approach not so nice Last weekend was my first time staying at this hotel for a friend's wedding. The rooms were nice and clean and the front desk staff that checked me in were very kind. Following the wedding however many of us came back to the hotel to hang out and spend the night. The doors to the breakfast room were open, the lights and tv were on so we migrated to this open lobby area to gather and continue visiting. This was great for a short time until a woman ( not sure what department she was from, she never said) came in and yelled at us for using the space. Saying she thought we had management approval and they charge for the room. She was very nasty and told us we all needed to go to bed. I've worked in hotels for over 10 years so I'm very familiar with thinking on my feet, and doing what's in the best interest of the hotel and the guests. I thought her approach was tactless for a few reasons. First, this was the first and only request that was made of the group to disperse or quiet down. it could have been handled in a much friendlier manor which would have been better received. Secondly it was inappropriate to mention lost revenue for a room that was sitting empty and wide open with the lights on. if it wasn't intended to be used it should have been locked up. Lastly, it didn't seem smart to disperse a group of 30 or so individuals to hang out among the other guest rooms when they were previously contained to an area that was not disruptive to sleeping guests. Just some food for thought from someone who's been there. A little respect goes a long way November 6, 2014
Rated 5.0 out of 5.0 by Always good I've stayed here many times and it is my go-to hotel for the Albany area. Always clean, friendly, good TV. November 4, 2014
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