Rated 2.0 out of 5.0 by barnman007 bad mattress and dirty room, poor tv
mattress was so old it had two levels left side low right side higher.
Also corners of room had not been vacuumed in ages
mattress pad was so cheap had to remove to sleep on bed, crackled when I moved
tv was getting old and limited channels, I'ld pay for more channels
but the union protesters were gone ??!!
May 6, 2013
Rated 5.0 out of 5.0 by huge huge
the people are the best. if u stay there make sure u go to the bar the food is great.
April 29, 2013
Rated 4.0 out of 5.0 by fallingwater Very helpful, responsive staff.
Excellent front desk people. We had trouble with the TV in our room. Trevor came up to the room and tried to solve the problem. When he couldn't, he switched our room. Andy and Barbara at the front desk were very helpful with directions. Would have liked more light at the desk in our room. It was difficult to work there.
There were few breakfast options for those celebrating Passover.
April 1, 2013
Rated 5.0 out of 5.0 by Bri82 Very Clean and convenient
Excellent experience. very clean wonderful staff. Definately a place to stay when in the area if you are looking for an Express hotel. Great value. Large room.
March 27, 2013
Rated 5.0 out of 5.0 by MagsSue Good experience
Excellent service, all things were comfortable...business quarters good...
March 11, 2013
Rated 2.0 out of 5.0 by JohnnyQ53 Check your room rate!
The room was clean, though the towel supply was minimal. There was no soap upon arrival, but the front desk quickly rectified that.
The woman handling the breakfast area was fantastic - friendly but not familiar, and kept things clean and well stocked, and answered any questions.
I was very surprised when looking at my bill - I was charged a higher rate the second night than the first. I had booked for 2 nights in advance and assumed I was in at the same rate both nights. I was not made aware of an increase until seeing my bill. When I approached the front desk about this, they simply informed me that since the hotel ended up being sold out on the second night, the rate went up. Apparently they don't have to tell you when that happens.
I think I'll chill out on staying at Holiday Inns for a while. And probably never stay there for my multiple night stays again. We have corporate limits for rates, and I don't want to get burned by a whimsical rate increase.
March 3, 2013
Rated 4.0 out of 5.0 by JLH2OSKR Fitness Center
Friendly front desk and excellent breakfast. Covnenient location to highways. Rooms were average quality. My only gripe is that the fitness center had 4 excercise machines including two treadmills that have not been operational on my last three stays. It's time they were fixed.
February 25, 2013
Rated 4.0 out of 5.0 by Bflo00 Housekeeping is Atrocious
While the front desk is great, and will literally bend over backwards to make sure your stay is comfortable, the housekeeping service is terrible.
The towels used were not replaced daily, and the coffee is not replinished. Unfortunately, this was not a one time occurrence, as I stay at this location several times a year.
Management needs to step up and correct this issue, as this could be a deal breaker for future reservations.
February 21, 2013