Rated 4.8 out of 5 by 187
Rated 5.0 out of 5.0 by Russell76 Really nice hotel and very friendly staff
Our overall experience staying at this hotel was excellent. Staff was very friendly, rooms were clean and good variety of breakfast choices. I would definitely recommend this hotel to anyone and will stay there if I'm in the area.
June 17, 2013
Rated 5.0 out of 5.0 by Adelek Thanks for a great stay
Hands down this was one of my best hotel experiences. The staff was friendly, the facility clean and I could not have been more pleased with our room. Thank you for an enjoyable night, I wished we could have stayed another night!
June 17, 2013
Rated 5.0 out of 5.0 by Mohagoney Like Family
I have been staying at this holiday inn for 17 years when I am there for work. The staff knws me and is very attentative. The rooms are always clear and the breakfast is great. When you need something just call the front desk and there are there.
My rating for this holiday is excellent.
June 17, 2013
Rated 5.0 out of 5.0 by karen7205 Excellent service
The staff were extremely friendly and helpful, went the extra mile to help.
June 15, 2013
Rated 5.0 out of 5.0 by BillandDebbie Super Staff!
Thank you Nick for saving our water cooler for us after visiting a few months ago and we left it in our hotel room! Tyler, Nick and Richard are to be commended for their hospitality! They always make us feel right at home! We will definitely return again and again! You guys rock!
Thanks for getting our special room ready for us!
June 14, 2013
Rated 5.0 out of 5.0 by Stadel Highly recommended
Great all around choice if you want to avoid the congestion of downtown. Convenient to SUNY and state building campus, clean, comfortable, reasonably prices, very helpful staff.
June 10, 2013
Rated 5.0 out of 5.0 by MandM1314 Great Place...Great Value!
We had a great stay! The staff was wonderful! They were very welcoming, kind, and helpful. The rooms were clean and really comfortable.
Would definitely stay here again and would definitely recommend this Holiday Inn Express to anyone!
June 9, 2013
Rated 5.0 out of 5.0 by chico5 Excellent Service
On May 31 2013 my wife and I arrived tired at the hotel. We have stayed before - over-nighting on way from Toronto to Boston.
Ja'far was on duty at the desk and helped us enormously: especially to find our Priority Points Reward. Kudos to HI and Ja'far one of the most helpful hotel staff we have ever met.
June 6, 2013
Rated 5.0 out of 5.0 by LordWoodburry Excellent Staff Fine Facility
This Holiday Inn just outside of Albany has to its credit an Excellent Staff and Manager and a Fine Facility.
June 4, 2013
Rated 5.0 out of 5.0 by 206Jetta Superb Refurb
The property is functionally/esthetically superb. When I arrived I thought that it was a newly built hotel. Everything was top notch. Of particular note is the breakfast service. The layout kept the attendant right at the serving area.
This GREATLY improved the responsiveness to guest needs. I HIGHLY recommend this property.
June 2, 2013
Rated 5.0 out of 5.0 by DJMOM wonderful hotel experience
stayed just one night, but room was spotless.....pool and pool area was clean....many choices for breakfast...was surprised by how many hot choices for breakfast...friendly, and helpful staff! Would stay here again in a minute.
May 31, 2013
Rated 5.0 out of 5.0 by Tanna Awesome hotel
In this quiet setting, convenient to Thruway and shopping, restaurants, and friendliness of staff ,my son and I had a very enjoyable experience. Thank you!!
May 31, 2013
Rated 5.0 out of 5.0 by carmac Great Breakfast Buffet
We stayed at your property for five nights during SUNY graduation. Our room and the housekeeping service were excellent.
The breakfast buffet was also excellent and Kathy did an outstanding job of keeping us all fed!
We will be back!
C. and M.
Las Vegas, Nevada
May 27, 2013
Rated 4.0 out of 5.0 by Antipasti67 Great stay,very nice hotel!
Stayed two seperate times(to and from NY city)
A very nice and clean hotel. Friendly staff, quiet ambiance, nice variety for breakfast and for the 1 st time in my life a WARM indoor swimming pool. Hotels always say that their pools are heated ,but for once this one you could feel it. Thank you for that! Was able to swim without freezing or being worried that my 18 month old (as well as my 4 yr old) would get sick.
Our only complaint, stayed in a different room the second time and the mattress was terrible. I mentionned it to the staff, hardly slept. ( both mattresses in that room were too soft). Too bad because everything else was great.
May 25, 2013
Rated 5.0 out of 5.0 by Preacher999 Excellent as usual
Great hotel..always reliable...highly recommend...
May 25, 2013
Rated 5.0 out of 5.0 by Leslie93 Clean, comfortable rooms
The room was clean and comfortable. The staff was very friendly and helpful. This location is near many great shops and restaurants and is easy to get to.
May 18, 2013
Rated 5.0 out of 5.0 by prj51 Staff on site
I would like to comliment the staff at this Holiday Inn Express, they are without a doubt the best in the industry.
They made me feel like part of a family while I was there and I will definitely stay there whenever I'm in the area.
May 15, 2013
Rated 5.0 out of 5.0 by kayrob Great hotel!
Our stay here was great! The hotel and grounds were beautiful. And, the staff were great! I cannot say enough nice things about this hotel. It was so much nicer than staying downtown. We were seeing our son off to Marine boot camp and the smiling, helpful staff made it so much easier for us. Thank you. We will come again.
May 12, 2013
Rated 5.0 out of 5.0 by CTNana Still one of the best Express locations!
I have stayed here several times and find the quality of facility and staff is great! Yes, the pool is small, but it is WARM! There was an AAU girls basketball team here and I just timed my swim around them. Quiet location because it is back from Route 20. Breakfast attendent kept the food coming!
An improvement over my first stay has been a list of recommended restaurants and take out locations. Staff is very willing to give guidance on what is nearby. Best place to stay when visiting SUNY Albany!
May 11, 2013
Rated 5.0 out of 5.0 by Parker7382 It was perfect
The room was clean. The pool was nice. The back of the property has a really nice place to sit and relax. I can't wait to go back.
May 10, 2013
Rated 5.0 out of 5.0 by BigIsaac isaac
this is oneof the most relaxing and most comfortable hotels i have stayed at the staff was excellent i believe his name was nick he did a wonderful job making sure my stay was great.
April 29, 2013
Rated 5.0 out of 5.0 by Preacher999 Excellent service
Used this hotel many times and always excellent service...
April 27, 2013
Rated 5.0 out of 5.0 by MACTMS Great Choice for UALBANY Area
I have just completed my 7th stay in the past three months and I have NEVER had an issue. Rooms are CLEAN, furniture is comfortable, TV is current, Restaurant for AM breakfast is more than adequate and check-In/Out is friendly and quick and most of all STAFF is most accommodating! What else could I possibly ask for from a property? Highly recommended for anyone around the UALBANY Campus area because I have stayed at most of the 'others' and none match the cleanliness and value.
April 25, 2013
Rated 5.0 out of 5.0 by Pgracia Great Sevice
Great Personality of the Staff
April 23, 2013
Rated 5.0 out of 5.0 by Korey88 Albany Staff and Hotel
Polite, Courteous and helpful. I enjoyed the stay and the staff was great.
April 16, 2013
Rated 5.0 out of 5.0 by 123088 great service
Gentleman at the desk, Nick, could not have been more helpful,,Excellent cutomer servise skills and definitley made you feel at home. A real credit to your company. Nick should give classe and seminarts on how customers should be treated.He should be commended and recognized for his above and beyond efforts.
April 15, 2013
Rated 5.0 out of 5.0 by Stan88 AWESOME
THE HIE IN ALBANY SETS THE BAR FOR WHAT I EXPECT WHEN I TRAVEL AND STAY IN OTHER HIE!
April 9, 2013
Rated 5.0 out of 5.0 by suz22 Great staff, great service
Traveled with a 5 month old. Staff couldn't have been more helpful and accommomodating. Special thanks to Ally, Tylor, and Marvin to name a few. All were great. Breakfast was perfect- prepared early which was good, and great variety. Housekeeping was right on the ball.
March 17, 2013
Rated 5.0 out of 5.0 by Mikee1958 Great staff, and very nice hotel.
The staff at this hotel were great; friendly and helpful. The rooms were very clean. Bathrooms were updated and very nice. Pool is in a glass enclosed room and relaxing. I loved everything about this spot!
March 16, 2013
Rated 5.0 out of 5.0 by Michelle72 Great staff
I always find the staff to be so helpful and friendly! They go out of their way to make the stay comfortable. They even went out in the snow and wiped our windshields off! I allways stay at HIE on Western Ave. when I'm in Albany. It's the best.
March 14, 2013