Rated 4.0 out of 5 by 228
Rated 5.0 out of 5.0 by traveler22015 Holiday Inn Ex
Came at a time when lots of kids on school trips. A little noisy and that took away from the stay.
April 22, 2015
Rated 5.0 out of 5.0 by Roving Author Enjoyable stay for a value price
This was my second stay in Laurel, MD in the last year and I definitely prefer this stay over my previous one at a different hotel. Breakfast was slightly different every morning and my entire party was amused by the pancake machine. The hotel bed was very comfortable and the room was nicely laid out. We took advantage of the indoor pool and hot tub (which was especially nice after walking around DC all day) but didn't seem to have time for the fitness center. I know I will be coming into Laurel again and won't hesitate to book this hotel again for our stay.
April 22, 2015
Rated 5.0 out of 5.0 by Jasen C Great service and experience.
The hotel was very clean and the staff was amazingly kind, generous and friendly. Pauline at the front desk was amazing and demonstrates the epitome of superior customer service. My birthday was on Sunday, March 29. As a surprise, my fiancée asked if there were any packages available were someone will decorate the room. Pauline said there were no such packages but offered to assist in the surprise by using her own time away from work to pick up some items from the local supermarket--fruit, candles, flowers, etc. She and maintenance decorated the room for us while we were sightseeing in DC. She dedicated her personal time away from work to assist in making my memorable birthday experience and I am very appreciative of her helping my fiancée pull off such a surprise. Pauline was kind and generous from the moment that she greeted us to the hotel until the evening before we left when we saw her upon returning from a day of sightseeing. Pauline is a tremendous asset to your team and we hope that you reward her for her efforts. Thank you!
April 20, 2015