Rated 3.9 out of 5 by 131
Rated 4.0 out of 5.0 by ManUp92 Comfortable Bed, good service
Bed/pillows were comfortable; Great Room could have used some cleaning and attention. Food kept running out at breakfast. Not the most friendly staff...
September 25, 2014
Rated 5.0 out of 5.0 by Hiruuamon Great Stay!
It was a really good stay...my only minor problem was very limited dumb waiter carts.
September 24, 2014
Rated 1.0 out of 5.0 by Richmonte Never again at this location
Never never never again. I stay 50-70 nights a year with IHG hotels. Issue 1: I check in go to "my" room there's a couple in the desk chair. Fun to see at 12:30 am after a 5 hour drive. I go back to front desk. No upgrade. New room leads to issue 2: hair on the toilet, dirty slept in sheets. Of course I notice after I unpack. I go back to front desk. Still no upgrade. Go to room #3 and issue #3 no air conditioner. Of course when I call the front desk he asks if I turned it on. Finally in room #4. It's 1am I have to be up at 6 the wifi doesn't work on the 5th floor, it worked on the 4th. And still no upgrade which platinum members should automatically get. I will never stay in this dump again. The rooms are also old and patched up looking. I checked the IHG site it is rated 4 stars. No idea who stays here and would rate 4 starts. Trust me, I'm no snob I've seen better roadside motels at half the price. Save the money and stay away from here.
September 22, 2014