Rated 4.7 out of 5 by 100
Rated 5.0 out of 5.0 by JRK47 Comfortable Beds
In the past year have stayed at other major hotel chains and by comparison, the beds at the Holiday Inn Express at Pembroke are the most comfortable.
September 30, 2014
Rated 5.0 out of 5.0 by CompanyMgr Nice time in Pembroke
Helpful and courteous staff that functioned efficiently and made my brief stay very delightful.
September 26, 2014
Rated 5.0 out of 5.0 by dcamusogh Great staff
100% completely satisfied. James, the manager, was exceptional, almost anticipating our needs.
September 22, 2014
Rated 4.0 out of 5.0 by Madbax13 Staff and breakfast
Staff is great and friendly, thank you for finding my headphones and returning them to me! Management receptions are great, and the food is awesome! More variety for breakfast, such as, add bacon some mornings.
September 19, 2014
Rated 4.0 out of 5.0 by mafia Visiting son in college while on business
Bed/matress was to die for. Wish the bed was a little higher. Area and hotel in excellent condition. Breakfast was good and area was pleasant.
September 19, 2014
Rated 5.0 out of 5.0 by Braves Dad Pembroke Express
We have stayed at this hotel many times and the staff are ALWAYS terrific. The short distance to UNCP makes this the ideal location for our stay.
September 18, 2014
Rated 4.0 out of 5.0 by Braves Fan 1 Slow check-in and room cleaning not complete
Due to the large number or guests for first home football game, one person at check-in was not adequate. Too long of a wait compared to previous stays. The desk and tables had items on each such as lamps, clock-radio, etc. that were not moved when dusting/cleaning. You could see the outline of the item where it had been dusted instead of being picked up and wiped clean.
September 17, 2014
Rated 5.0 out of 5.0 by Spiro Great Friendly Hotel
Very nice Hotel and I didn't expect anything less from Holiday Inn Express. The staff was very friendly and they even invited us to a Wednesday night get together they have in the breakfast room. If my wife and I are in the area again we will stay here again! Oh, they had smoking rooms which I enjoyed even if I maybe only smoked three cigs in it and my wife couldn't tell it was one. They really look to provide to guests that still look for smoking rooms! Thanks again!!
September 17, 2014
Rated 5.0 out of 5.0 Pembroke NC Stay
Both microwave and refrigerator would have been nice
September 1, 2014
Rated 5.0 out of 5.0 by moving again How sweet it is!!!
My daughter left her pillow. I could care less about the pillow but the pillow case came from her late great grandmother and after a week, I called and the head of housekeeping still had it and tiffany at the front desk is sending it to me. words cannot explain how pleased I am.
August 27, 2014
Rated 3.0 out of 5.0 by kevmac4 Uncomfortable bed
In both rooms that we were placed the beds were squeaky, thus making for sleepless nights.
August 25, 2014
Rated 5.0 out of 5.0 by Russ01 Great rest
I feel that the staff at Holiday Inn Pembroke are very helpful and friendly and it seems natural and genuine. If was a very positive visit and I look forward to my next visit to the Pembroke area I surely will stay here.
August 21, 2014
Rated 5.0 out of 5.0 by LJAY Superior service
fresh, clean room
Delicious breakfast with very attentive host
August 18, 2014
Rated 5.0 out of 5.0 by JRK47 Holiday Inn Express - Pembroke
I stay here one day a week at least 3 of 4 weeks per month, and although it is the only hotel in the area, it is well maintained and the staff try to treat everyone like family (the entire community is very family oriented). The rooms are clean and the beds very comfortable.
August 5, 2014
Rated 5.0 out of 5.0 by FredLM Clean and relaxing hotel ... Friendly and helpful staff.
For the 3rd consecutive year we enjoyed our stay at The Holiday Inn Express Pembroke. Our particular thanks to the friendly and helpful staff. See you again in 2015!
August 4, 2014
Rated 5.0 out of 5.0 by charlesr great staff!
staff is always eager to assist and help to do whatever will make my stay more enjoyable.
August 4, 2014
Rated 5.0 out of 5.0 by Lorenzo Sicily great stay
worth the extra 10 minutes from 1 95 Only downside is there are no good restaurants in the area so it is a 10 mile drive back to some choices
August 1, 2014
Rated 4.0 out of 5.0 by JB etal Wonderful staff; but poor facilities.
The room had multiple matainance issues which were not addressed. The shade for the window feel down and was broken, we were unable to get to sleep for almost an hour, until we managed to figure out a way to get it to stay in position.
The vent in the bathroom was exposed with no cover.
The shower had very bad water pressure, which delayed out departure, and caused us and excessive delay.
July 26, 2014
Rated 4.0 out of 5.0 by pcesq hix stay pembroke
Traveled to pembroke for daughter's college orientation. decided to stay at this hotel because it is so close to the college. Grounds, common areas were well maintained. AC is a little loud but it works very well. Front Desk staff very friendly and efficient. check in was a breeze. Would suggest a change in coffee brands. Breakfast bar ok. Yogurt, pancake roller, egg omelet, pre-formed but tasted ok. Problem with Maid service because kids left items on bed so they were not made. Didn't understand why they didn't take the trash and used linens.
July 24, 2014
Rated 5.0 out of 5.0 by Shoto Wonderful Experience
I have never had a problem at this hotel. My stays are so frequent that when I call to make my reservations, they know me. Always love to stay there in Pembroke.
July 24, 2014
Rated 5.0 out of 5.0 by beatutifulday Excellent Service
Excellent service and considerate staff, comfortable beds
July 23, 2014
Rated 5.0 out of 5.0 by momwithallboys Small town; Big Hospitality
we enjoyed our stay at Holiday Inn Express Pembroke. The facilities were great, the breakfast was wonderful and the staff exceptionally friendly.
July 21, 2014
Rated 5.0 out of 5.0 by Crazylegs.... A hidden gem in Pembroke, NC...
The Holiday Inn Express is a wonderful place to stay. Yes, it's a little way off the beaten path but it is truly worth the travel......
July 19, 2014
Rated 5.0 out of 5.0 by billyleeraybob very nice hotel
stopped on our way to fl. everything you would expect from a good hotel is here in prembroke nc.
July 7, 2014
Rated 5.0 out of 5.0 by One L Bil Great Service
This hotel is the greatest and will stay again.
Service was excellent and the staff was very nice
July 5, 2014
Rated 5.0 out of 5.0 by KathleenJ Comfortable
Very nice staff, well kept facility and very comfortable rooms. The breakfast was great. We would definitely stay there again!!
June 29, 2014
Rated 5.0 out of 5.0 by mrgolfer great service
The manager went out of his way to make another reservation at a later date
June 23, 2014
Rated 5.0 out of 5.0 by golfer2000 Great Experience
We had a group of 10 that stayed here for the U.S. Open at Pinehurst. We chose this location somewhat randomly. It turned out to be an excellent choice. Rooms were large and clean. Mattress was a bit soft for me, but that is a personal preference. Breakfast selections and quality were just right. Would definitely stay here again.
June 14, 2014
Rated 1.0 out of 5.0 by Bucko66 Dont bother making a reservation
As I travel with my work I find that I am away from home nearly 300 days per year. I called and made a reservation with this hotel as a Corporate Lodging Customer and was given a reservation complete with a confirmation number for six rooms for nearly a month long stay. There was a golf tournament in a close by town and an opportunity to make a larger fee per day per room so my CLC reservation was cancelled because it wasn't considered held with a credit card. I am a Priority Club member in good standing and don't appreciate this treatment. I could have provided a credit card if asked for one. I hope the owners and mgr of this hotel get the same treatment down the road so that they can appreciate this situation.
June 13, 2014
Rated 5.0 out of 5.0 by Busy Betty Outstanding service and amenities
Everything was outstanding .... staff answered every question I asked patiently and in a timely way .... staying at the hotel was a respite from an intense business trip. Betty
June 9, 2014