Rated 4.0 out of 5.0 by hawkeyes227 cleaning
I went to set the clock and it was sticking to the sheets. then I saw there was something on my papers on the night stand there was a sticky substance that had not been cleaned up. Just remember to clean all surfaces in the rooms.
May 20, 2013
Rated 1.0 out of 5.0 by JimZzzzz Extremely poor housekeeping staff.
I have stayed at this specific hotel several times. In the past few years, this hotel has gone downhill. I felt as though I was staying at one of the budget hotels rather than a Holiday Inn property. The property was not particulary clean and the breakfast items (e.g. bacon, omlettes) were consistently burnt. Housekeeping in my room was a mystery each day. Sometimes I got coffee, sometimes not. There was no consistency as to what toiletries were left. Perhaps this problem could have been prevented if the housekeeping staff actually understood and spoke english. I will never stay at this hotel again.
April 4, 2013
Rated 4.0 out of 5.0 by Dan0302 The staff made the difference
My family stayed here for five nights. The breakfast was very consistent. The rooms were a bit dated. There isn't much insulation between the walls. The lobby area was very well done. The staff was amazing. In particular, Jafreicy, was bright and quick. She exceeded all of my expectations on an issue at check-out. The rest of the staff made up for the dated rooms in this property. I have been a rewards member since 1994 and would stay here again.
April 2, 2013
Rated 2.0 out of 5.0 by DocDave Not so great
Room had a very strong odor of cleaner or air freshner that was over powering, never decreased while we were there. Rooms appear older and not as clean as desired. Functionaly but not great.
March 31, 2013
Rated 3.0 out of 5.0 by Virginia56 No automatic doors
Why would a hotel not have automatic doors? People have their hands full with luggage and then to have to open the doors. Plus, in my case, I have to use a cane so It was extremely difficult for me to get in and out the door. They ran out of things at breakfast including eggs, oatmeal, and bananas. At that point I gave up and left.
March 12, 2013
Rated 4.0 out of 5.0 by Platraveler Great staff
Frequent user of this location. Front staff is friendly and helpful.
Breakfast offering is not consistent. One of my pet peeve is that some guests smoke right next to the entrance to the lobby. I wish HIE to place a BIG sign to not to smoke near the entrance and so that smokers can go a cross HW114 to smoke their life away.
March 7, 2013
Rated 5.0 out of 5.0 by neesee Clean well maintained property staffed by professional and friendly employees.
I totally enjoyed my stay. The staff at the front desk was friendly, efficient, well groomed and articulate. My room was fresh and clean, all of the lights/lamps were in working order and Internet connectivity was a "snap". The billing statement quietly slipped under my door the morning of checkout was accurate and saved me precious minutes. Finally, the breakfast area was clean, bright and uncluttered with a breakfast selection that was varied and fresh.
Also, the cheery fire in the lobby area was like a touch of home.
I highly recommend this property.
Keep up the good work!
February 20, 2013
Rated 4.0 out of 5.0 by JoanP Good Stay
Pleasant and clean room...accepts our small dog. Accomodating staff. Breakfast OK, but has a machine that indicates it dispenses pancakes, but it is not working, and apparently never does. No soap holder in shower. Otherwise, no other complaints.
January 2, 2013