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Rated 4.4 out of 5 by 101 reviewers.
Rated 4.0 out of 5.0 by Trouble with the room This was our 7th stay with this same hotel. This time we stayed in room 222 and we woke up to ants all over the room. They were all over the desk, chair and the bed closest to the window. I told the front desk clerk about it at check out but she did not seem concerned. Our family has plans to stay in Lawrence 15 times throughout the next year but i'm not sure we will return to Holiday Inn. The employee did not seem to care that I had ants in my bed all night! I have 3 additional stays booked at this hotel within the next 2 months but seriously considering cancelling them after this last stay. We are very clean people and did not have any food laying out to bring the ants in. It appears to me that they need to bring in an exterminator. I would appreciate a manager or someone to call and at least apologize for how the situation was inappropriately handled. September 24, 2014
Rated 3.0 out of 5.0 by Nice size room, comfortable bed. Hotel was just okay. Poor communication skills from young lady who greeted us Friday evening. September 18, 2014
Rated 5.0 out of 5.0 by Cleanest Hotel Very clean hotel, comfortable bed and pillows. The staff were polite and very accommodating. They even have bikes that you can use with a bike path next to the hotel. Overall this stay was the cleanest hotel I have ever stayed in and would most likely stay again if I return to the area! September 16, 2014
Rated 2.0 out of 5.0 by Cleanliness and friendliness Walked in at 2:45, check in is at 3 and our room was not ready. Ok we waited a bit. Attendant stated she only had one day of training so it may take a bit. Labor Day weekend and you have an untrained person at the desk, not good. Once in room, bath tub had some black gunk in it, also apparently cleaning crew does not clean under the rim of the sinks, I go to rinse it out after use and couldn't believe my eyes....gross. Also, the same piece of grout, I assume from the bathroom floor, was there the 3 days we stayed. I left it just to see if it would ever get picked up....it didn't! September 4, 2014
Rated 4.0 out of 5.0 by Comfortable beds This Holiday Inn Express met my expectations for a Holiday Inn Express hotel. Recognized as a IHG member at checkin, good breakfast, clean rooms. September 4, 2014
Rated 5.0 out of 5.0 by Excellent Hotel - Great Staff We really liked the spa room, with the Jacuzzi tub! Wonderful hot breakfast and the front desk staff was great. September 4, 2014
Rated 5.0 out of 5.0 by Best hotel in Lawrence I stay @ this site several times a year while visiting my son @ college. I was pleasantly surprised with an upgrade to the Executive King Suite. Upon check-out I had filled my JayHawk parent club card, so my last night was gratis. I have already reserved this site for future visits to KU.....ROCK CHALK! September 1, 2014
Rated 5.0 out of 5.0 by Great trip again! Only complaint was no Holiday Inn Rewards Recognition. No "Welcome Back" or points instead of water :( Check in was quite pleasant though. Booked a standard with a king request since you can't book a king on points and was surprised we didn't get it because when we arrived you could still book a King online. Don't hope for a Recognition upgrade at this hotel, just sayin. We also did not get a paper the next morning which sounds like a simple thing but something I enjoy on the car ride to our next destination along with the water at check in. They also seemed to have taken the cookies in the lobby away, boo. We have stayed here at least 10 times and will still our go to hotel in Lawrence for visiting our daughter that goes to KU. It's nice, clean, convenient and enjoyable. September 1, 2014
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