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Rated 4.5 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Great Service Hotel was in great location and staff was excellent. Breakfast was delicious July 31, 2015
Rated 1.0 out of 5.0 by Hot rooms, poor lighting, bad breakfast! Generally love Holiday Inn Express, but not this hotel. The AC did not work properly and when we complained they sent a service person to our room. He proceeded to lower the temperature button and play with the fan button (obviously something we had already tried). We ended up sleeping on top of our sheets covered only in sweat. The main light fixture kept going out and this was never remedied by their staff. The breakfast was poor. No fruit, rubbery, bad tasting sausage and eggs. Two other families we were traveling with actually checked out and went to another hotel. Very disappointed! July 30, 2015
Rated 3.0 out of 5.0 by Hidden Costs My wife made the reservation and felt pressured into agreeing to an "entertainment package" that she was told wouldn't increase the cost. The additional price raised the bill by almost $100 (for one night). We called the hotel and were told that a manager would return our call. It has been over a week an no one has called us back about this. Even if they didn't plan to address the issue, not returning a call for a customer with a complaint shows poor professionalism. As a result we likely won't be returning to Holiday Inn. July 30, 2015
Rated 5.0 out of 5.0 by Fine stay Everything was great except the internet in my room. IT did not connect at all. July 25, 2015
Rated 5.0 out of 5.0 by Great Stay I stayed at HIE Lawrence for five weeks on business. It was the best stay I have had for a very long time. The entire staff, Managers, Front Desk, Housekeeping, and especially Phyllis who manages the continental breakfast made me feel right at home as if we were all family. In fact I was a bit sad when I had to move on. The room was clean and comfortable, and I would highly recommend staying there if you are in Lawrence KS. July 25, 2015
Rated 5.0 out of 5.0 by Stay comments Nice clean friendly property. Was very happy with my stay in Lawrence July 23, 2015
Rated 5.0 out of 5.0 by Great service Second time in last 2 months at this hotel. Have had great service and a restful time both times . Easy to get to and find parking July 21, 2015
Rated 5.0 out of 5.0 by Best place t stay in Lawrence KS with yor dog Our dog (a 9.5 year old French Bulldog) didn't like several f the hotels we stayed in as we drove to and from Colorado, but he loved the Holiday Inn Express July 14, 2015
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