Rated 4.6 out of 5 by 316
Rated 1.0 out of 5.0 by Verified Reviewer Toilet paper , towels, bed sheets.
Toilet paper had to be replaced first morning (after 1 night). Sheets change only on fourth day - after complaints by my wife. We were told we would get $50.00 daily discount, but got only a $40.00 for one day on our invoice on checking out. I complained to Linda (manager) when we checked out on Monday and she had our bill adjusted to reflect the $100.00. As I stated earlier, we will probably return then next time, as a result of her actions. We have been staying there for a good many years and have been very satisfied for almost all of our stays (except one time were the room still smelled of smoke!). And we, and my brothers family as well, certainly enjoyed Phyllis and the breakfast!
June 22, 2016
Rated 1.0 out of 5.0 by billyta poor experience
hotel was clean, and comfortable, but would never stay at a hotel who calls to accuse me of stealing a pillow.
June 21, 2016
Rated 5.0 out of 5.0 by JR321 Great Room
The staff at this hotel were wonderful. Good place to stay, I would recommend this hotel for anyone for any purpose.
May 31, 2016
Rated 5.0 out of 5.0 by Mikey55to55 One of my Favorite This Year
My review title saids it all, the staff was friendly and helpful, the rooms were clean and in good shape, no tile falling off the walls, TV worked great with fast remote control unlike others that you press the button and 5 seconds later it changes channels,
great restaurants in the area, awesome walking trail next to the hotel, all the fitness equipment actually works. Great room layout.
I have stayed at almost 75 rooms around the country over the last 8 months and this has been my favorite so far....best recommendation is stay here and drive a little further to KC airport, its worth it....... in hotel comparison.
May 27, 2016
Rated 5.0 out of 5.0 by KenM17 Comfortable, clean rooms
I stayed in Lawrence while picking up my daughter from KU. The room was clean and comfortable and the staff couldn't have been nicer or more helpful. The cinnamon rolls for breakfast were great!
May 16, 2016
Rated 5.0 out of 5.0 by JaMill27 Business Trip
Stayed here for three nights for a small work conference. Wow great hotel and great staff. Ross the front desk manager was super friendly and made sure I had everything I needed. Phyllis in breakfast is a gem. The hotel is a touch older but the staff really made up for it. I'll be back.
May 12, 2016
Rated 5.0 out of 5.0 by visitorfromIllinois Overall Very good
Very good. Bed very comfortable. TV remote worked intermittently.
May 8, 2016
Rated 5.0 out of 5.0 by music teacher 100 Great Staff!
Extremely helpful. Above and beyond what is typically expected. No hassles at check in or out. The room was clean and extremely comfortable. A little expensive but I could overlook it as the stay was great.
May 3, 2016