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Rated 4.1 out of 5 by 123 reviewers.
Rated 1.0 out of 5.0 by Guest Review The carpet was so dirty that it was disgusting if we had to walk on it in our bare feet when getting ready for bed and dressing in the morning. Also, we do not appreciate being given a handicap room and wonder at the impossible inconvenience for those who ARE handicapped. The surface area of the sink cabinet was totally inadequate in that there was little space to leave anything. September 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and great stay. I had a great experience at this hotel. The room was clean and quiet. The bed was comfortable. September 2, 2014
Rated 4.0 out of 5.0 by Friendly staff and clean room My stay was business related. The work desk was big enough to spread out. The bed and linens were clean and comfortable. The bathroom was clean, well lit. Towel were large and of good quality. When I'm in the area I will choose to stay at this hotel. September 2, 2014
Rated 5.0 out of 5.0 by Great stay. Great price Attentive friendly staff. Barbara in breakfast dining room was fantastic! August 30, 2014
Rated 4.0 out of 5.0 by Business Trip from Fort Wayne Nice Hotel....in middle of heat wave. Did not have A/C working prior to my arrival. Made room very warm and humid. Desk Clerk lady was very nice and very helpful. August 28, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff Room were clean and comfy. Great breakfast choices. Overall nice place. August 23, 2014
Rated 5.0 out of 5.0 Friendly Staff I stay at a IHG location when I can, this one has one of the most friendliest staffs! We even had a pleasant conversation with the maintenance guy. the staff made you feel quite welcome, the room was nice, quiet, and clean. Will be back soon! August 20, 2014
Rated 3.0 out of 5.0 by Sub-Standard Holiday Inn Express My only reason for staying at this property was because every HI in the Cincinnati and Northern KY area was sold-out. In all fairness, I actually departed this HIExpress feeling almost sad. The Staff seems to be trying so hard, but the facility simply is showing its age. I wish I had gotten the name of the impressive young man who was working the front desk when I checked-in. He could not have been any more cordial and welcoming. Even the gentleman who was mowing the grass stopped what he was doing to wave with a friendly smile as I passed in my car. My room was another matter. There was a stale odor, and the carpets were sticky. In fact whenever I'd walk onto the tile floor in the bathroom, I was leaving dark footprints. The room did not have ample lighting, to the point where I had difficulty reading. I also made the mistake of looking under the bed, where I found several empty bottles. My room had its own private entrance which is poorly marked. Twice during the evening, I had people banging on the door thinking it was a hotel entrance. August 15, 2014
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