Rated 4.1 out of 5 by 183
Rated 5.0 out of 5.0 A Breathe of Fresh Air
I currently work for a hotel in Wilder, KY and was once an employee of Holiday Inn Express in Richwood, KY....My wife and i stayed here on our anniversary 03/21/15 and were completely wowed by the service and cleanliness of this property. I am a stickler at my job about service to the guests and i want you all to know you have a very talented and personable staff. Tonya, was flipping amazing at just about everything last night. I would def. recommend this hotel to everyone and their mother. Will def. be back, just dont tell my current Hampton boss. :)
March 22, 2015
Rated 5.0 out of 5.0 by Eisbar58 ALWAYS A GREAT PLACE TO STAY
EVERYONE HAD SMILES ON AND ASKED IF THERE WAS ANYTHING THAT WE NEEDED. WILL STAY AGAIN - GREAT LITTLE TOWN TO VISIT AS WELL.
March 19, 2015
Rated 2.0 out of 5.0 by Torch! Not the best stay
While the room was what you expect at a Holiday Inn, being so close to a casino, you would thing that they company would want to up there game a bit to bring in more of the casino guest. Rooms ready on time, or earlier than 3:00. Heat controls that work. Management staff not parking all day in the loading zone would be a great start.
March 18, 2015
Rated 5.0 out of 5.0 by Albertoga30043 Exellent!!
Great staff polite and courteous, Clean rooms, easy access to everything and Great Food!
March 18, 2015
Rated 4.0 out of 5.0 by Carlab53 Comfortable and Convenient
My overall experience with this hotel was good. It was full the first night of our stay and I was amazed at how quiet it was. I was expecting a noisy night. The room, especially the bed and bedding were very comfortable. I appreciated the location convenient to restaurants, shopping and movie theaters.
March 10, 2015
Rated 4.0 out of 5.0 by JRM69 Great staff
Basic facility and rooms. Parking was a bit tight along the front of the facility. Heat was difficult to regulate, but very warm. Did not use pool or business center. My stay was for two days, staff awesome.
March 9, 2015
Rated 5.0 out of 5.0 by Robm65 Very comfortable room
I found this Holiday Inn to be comfortable, clean and the staff was very helpful. It was a wonderful warm place to spend the night when bad weather delayed our trip. The bed was also very comfortable. The room was very reasonably priced. The breakfast offered an assortment of food and was good. I did not use the indoor pool or exercise room but did look them over and they were very appealing. I would definitely recommend this location.
March 9, 2015
Rated 3.0 out of 5.0 by Clintster Just OK
The room had a strong odor of some kind of pine cleaner when we walked in, at first it smelled good but after a few hours it nearly made me sick. It seemed to dissipate towards the evening but it was really strong.
The Air Conditioner/Heater was one of those that either make the room 80 degrees or 50 degrees. No matter how hard we tried we couldn't get the room to a comfortable temperature. I didn't sleep very well.
The entire hotel just seemed old and a tad run down. The pool was smaller than we thought, but it was nice and warm.
The breakfast was ok, I've had better but I've also had worse.
All in all it was just OK, nothing really to brag about. Would I stay here again? Possibly, if there weren't room's available at the nicer hotel down the road.
March 5, 2015