Rated 4.0 out of 5 by 62
Rated 5.0 out of 5.0 by TED O UPBEAT AND HELPFULL STAFF
I STAYED TWICE AT THIS HOTEL DURING THIS TRIP TO FLORIDA. BOTH TIMES I WAS GREATED AT THE FRONT DESK BY SOMEONE WITH A SMILE AND AN UPBEAT ATTITUDE.
February 28, 2014
Rated 5.0 out of 5.0 by cchellec Great service and really clean rooms.
The staff were very friendly and helpful with everything from check in to checkout. They were very fast to respond to any requests. My room was very clean and comfortable.
February 10, 2014
Rated 4.0 out of 5.0 by Quarter Barrel, Gold College kids need to behave
The room was excellent as is almost always the case with Holidaty Inn Express. The staff was helpful when asked and the breakfast gave several Boy Scouts in our party the fuel to enjoy themselves at Perfect North Slopes. The room with the local taxes was a bit pricey but I guest to pay for maintenance related to local casino drives the taxes in a upward direction. There were some college students on the third floor making noise in the hallway. A 1230 AM phone call to the front desk fixed the college students bad behavior in 5 minutes but proper monitoring of the 3 rd floor hallway would have nipped the problem in the bud at 1100 PM which is typical beginning of quiet hours.
January 29, 2014
Rated 5.0 out of 5.0 by vlawshe Feels like home base
This is my second stay at Holiday Inn in Lawrenceburg. The first time was in September 2013. This last stay was from January 16-26, 2014. I booked here again because my stay was quite comfortable the first time. This time, we arrived in the middle of the January freeze. Our room was warm and cozy. The heat, for some reason, just doesn't sound as loud as the A/C can.
My son and I came to Indiana from Florida for the birth of my first granddaughter, hence the long stay :-). On the day my DIL went to the hospital, there were blizzard-like conditions outside. The manager of the hotel was so gracious and kind as to drive us up to the hospital. That was really above and beyond, and I'm so thankful. The staff in the next coming days all asked about the baby. It really is a cozy atmosphere, and I will definitely stay here again on my next visit.
On a practical note --- there was always ice in the machines, the refrigerator was icy cold, and the lobby area was immaculate. Very nice.
The only con is that I wanted to change my payment from my credit card to my debit card at the end of my stay, and the computers wouldn't hear of it. I also think I didn't get my AARP discount, as I was quoted one figure about $200 less than what I paid.
January 29, 2014
Rated 5.0 out of 5.0 by debwin Great Staff deals well with adversity!
I have stayed here every other week for the past year, and want to commend the staff for always being gracious with the public, as they attend to any issue that arises. They're great!!!
January 3, 2014
Rated 3.0 out of 5.0 by Bridge577 Business
I was there on business to work. 5am to 8pm. The hotel is primarily used for the ski resort and casino. In the evenings it was very hard to sleep and at 3 am there were lots of disturbances. Not idle for someone like me there to work. If your there to party and have fun great place close to all to do in the area. If it wasn't for a free night I wouldn't go back for work.
January 2, 2014
Rated 5.0 out of 5.0 by White coat Home
I was at this facility for 17 days. I normally read reviews with skepticism but the reviews about this HIE are true. I had a wonderful experience, everything was available, (free parking, free internet, refrigerator, microwave, laundry room, cable TV, gym room and a clean pool). Everyone was respectful, smiled at all times and was interested in my daily experience. I ate breakfast everyday( which was wonderful by the way). The daily cookies and apples were definitely a plus! Room cleaning was exceptional as well. I recommend this HIE location anytime to anybody visiting Lawrenceburg. Happy holidays to all the staff.
December 28, 2013
Rated 5.0 out of 5.0 by NurseBee business trip
As I have travelled so much this year I have come to rely on, and appreciate the wonderful rooms, good staff, excellent service at IHG properties. It is aways a relief and comfort to reach my hotel after flying on packed airplanes, driving half a day or more, and after meetings.
December 25, 2013