Rated 4.1 out of 5 by 190
Rated 3.0 out of 5.0 by Taka101 外のにおい
April 13, 2015
Rated 3.0 out of 5.0 by Michigamme It was ok
No our best experience with Holiday Inn Express. it lacked the cleanliness and overall neatness that we have experienced at other locations. It was quiet. The staff was curtious and polite. Our needs were met and we slept well.
April 13, 2015
Rated 3.0 out of 5.0 by jbear0000 Could be better
Clean it better. There was mold or mildew on the ceiling in the bathroom in room 104. There was dirt in the corners and inside the air conditioner vent. The door was hard to open and close, it scraped the door frame. There were no shelves in the bathtub, I could see where they used to be, they had been broken off and not replaced. They also need more outlets that are easy to reach. We had about 10 devices that needed to be plugged in and it was very hard to find someone to plug it in. The pool was poorly lit and dingy looking.
The breakfast was great and the staff was very nice and helpful.
April 12, 2015
Rated 5.0 out of 5.0 desk attendant
Mallory was most persanable, and accommodating when we needed an item. This is so heartwarming....often the hospitality is so aloof today. Mallory loved her job, loved serving people.....this was so obvious. Promote this girl as she continues to strive for excellence in her current position.
April 11, 2015
Rated 5.0 out of 5.0 by lablady65 Friendliest staff
We have stayed here several times.. The staff is very friendly and very willing to help you any way they can.. My grandson had a raging earache and we had no car to go to pharmacy that would only stay open another 15 min for us but was 30 min walk away.. We called the front desk and they were able to take us and bring us back.. I do not know what we would have done. My grandson was very sick. Thank you so much.. I would recommend this hotel if you are in the area. Breakfast was the best of all theHholiday Inn's we stayed at on our trip to Florida.. The room was comfortable, quiet and clean..Totally enjoyed our stay
April 9, 2015
Rated 5.0 out of 5.0 by Kris0916 Friendly Staff and clean facility
Our family visited the area for 3 days. The hotel was comfortable, up to date, and all the staff we encountered were friendly. Our children enjoyed the pool area. The only improvement, for me, would have been a hot tub.
April 6, 2015
Rated 5.0 out of 5.0 by Sring WE had a great stay
This is a nice clean hotel with very friendly staff. The only problem we had was the cable t.v. did not work well.
March 29, 2015
Rated 5.0 out of 5.0 A Breathe of Fresh Air
I currently work for a hotel in Wilder, KY and was once an employee of Holiday Inn Express in Richwood, KY....My wife and i stayed here on our anniversary 03/21/15 and were completely wowed by the service and cleanliness of this property. I am a stickler at my job about service to the guests and i want you all to know you have a very talented and personable staff. Tonya, was flipping amazing at just about everything last night. I would def. recommend this hotel to everyone and their mother. Will def. be back, just dont tell my current Hampton boss. :)
March 22, 2015