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Rated 4.1 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Clean rooms and friendly staff Room were clean and comfy. Great breakfast choices. Overall nice place. August 23, 2014
Rated 5.0 out of 5.0 Friendly Staff I stay at a IHG location when I can, this one has one of the most friendliest staffs! We even had a pleasant conversation with the maintenance guy. the staff made you feel quite welcome, the room was nice, quiet, and clean. Will be back soon! August 20, 2014
Rated 3.0 out of 5.0 by Sub-Standard Holiday Inn Express My only reason for staying at this property was because every HI in the Cincinnati and Northern KY area was sold-out. In all fairness, I actually departed this HIExpress feeling almost sad. The Staff seems to be trying so hard, but the facility simply is showing its age. I wish I had gotten the name of the impressive young man who was working the front desk when I checked-in. He could not have been any more cordial and welcoming. Even the gentleman who was mowing the grass stopped what he was doing to wave with a friendly smile as I passed in my car. My room was another matter. There was a stale odor, and the carpets were sticky. In fact whenever I'd walk onto the tile floor in the bathroom, I was leaving dark footprints. The room did not have ample lighting, to the point where I had difficulty reading. I also made the mistake of looking under the bed, where I found several empty bottles. My room had its own private entrance which is poorly marked. Twice during the evening, I had people banging on the door thinking it was a hotel entrance. August 15, 2014
Rated 3.0 out of 5.0 Convenient to Cincinnati Hotel was close to attractions we wanted to see but seemed a little dated. Hotel was clean, bed was clean and breakfast was good. Hotel seemed a little dated. August 13, 2014
Rated 5.0 out of 5.0 by Everything was Excellent The staff here was very friendly. The room was very comfortable and fit our family well. Having a refrigerator in the room and breakfast in the morning was our primary need, and these both were very nice. Breakfast was good with many choices, but I was disappointed in the coffee which was rather weak. August 11, 2014
Rated 4.0 out of 5.0 by Quick visit. The choice of this hotel was spur of the moment. I was only staying for one night, but the clerk took care of my reservation quickly and efficiently. While I did not take advantage of the facilities, everything looked orderly and in good shape. August 8, 2014
Rated 3.0 out of 5.0 by Nice place to sleep Very comfortable rooms except our whirlpool part of the tub did not work...very quiet. I would only stay here again if they decided to fix the pool and exercise room. The pool was green and nasty and none of the exercise equipment worked. We only stayed one night to go gamble at the Hollywood because it was a last minute decision and the Hollywood was full (of course). Very friendly staff and nice breakfast bar (always being refilled). August 6, 2014
Rated 5.0 out of 5.0 by Great Stay, Again! I have stayed at this HIE in the past and recommended it to others. Everyone that has stayed there has been more than satisfied with the staff and the facility. The courtesy and efficiency of the staff is what makes this HIE shine! August 4, 2014
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