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Rated 4.1 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Very comfortable and accomodating We loved our stay here! The rooms were clean and comfortable and the lobby was too. The staff was excellent and accommodating to all of our needs. They were friendly and very informative. We wish every hotel we stayed in was as pleasant of an experience as this one was. September 12, 2014
Rated 4.0 out of 5.0 by Great room, very friendly and helpful staff Upon arrival staff members were very helpful, answering questions, offering suggestions for restaurants in area. Room was very clean, comfy. Great place to stay. This is our second time here and we will be back again. September 11, 2014
Rated 4.0 out of 5.0 by condition of room 305 Light fixture cover was broken, bathroom door would not stay propped open, and large stain on loveseat cushion. The rooms appear to be dated. Staff were very good. Nice touch by housekeeping using a wash cloth to make a bow on the throw on the base of the bed. Would think twice about staying at this location in the future. September 8, 2014
Rated 5.0 out of 5.0 by Awesome service ,comfortable beds and pillows!! We enjoyed our stay and this location is nice, the rooms are basic and if you want a good cup of coffee go to the lobby, the in room coffee makers /coffee have a "funny" taste :( The staff throughout the hotel are courteous and very accommodating. We would recommend this hotel. September 5, 2014
Rated 1.0 out of 5.0 by Guest Review The carpet was so dirty that it was disgusting if we had to walk on it in our bare feet when getting ready for bed and dressing in the morning. Also, we do not appreciate being given a handicap room and wonder at the impossible inconvenience for those who ARE handicapped. The surface area of the sink cabinet was totally inadequate in that there was little space to leave anything. September 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and great stay. I had a great experience at this hotel. The room was clean and quiet. The bed was comfortable. September 2, 2014
Rated 4.0 out of 5.0 by Friendly staff and clean room My stay was business related. The work desk was big enough to spread out. The bed and linens were clean and comfortable. The bathroom was clean, well lit. Towel were large and of good quality. When I'm in the area I will choose to stay at this hotel. September 2, 2014
Rated 5.0 out of 5.0 by Great stay. Great price Attentive friendly staff. Barbara in breakfast dining room was fantastic! August 30, 2014
Rated 4.0 out of 5.0 by Business Trip from Fort Wayne Nice middle of heat wave. Did not have A/C working prior to my arrival. Made room very warm and humid. Desk Clerk lady was very nice and very helpful. August 28, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff Room were clean and comfy. Great breakfast choices. Overall nice place. August 23, 2014
Rated 5.0 out of 5.0 Friendly Staff I stay at a IHG location when I can, this one has one of the most friendliest staffs! We even had a pleasant conversation with the maintenance guy. the staff made you feel quite welcome, the room was nice, quiet, and clean. Will be back soon! August 20, 2014
Rated 3.0 out of 5.0 by Sub-Standard Holiday Inn Express My only reason for staying at this property was because every HI in the Cincinnati and Northern KY area was sold-out. In all fairness, I actually departed this HIExpress feeling almost sad. The Staff seems to be trying so hard, but the facility simply is showing its age. I wish I had gotten the name of the impressive young man who was working the front desk when I checked-in. He could not have been any more cordial and welcoming. Even the gentleman who was mowing the grass stopped what he was doing to wave with a friendly smile as I passed in my car. My room was another matter. There was a stale odor, and the carpets were sticky. In fact whenever I'd walk onto the tile floor in the bathroom, I was leaving dark footprints. The room did not have ample lighting, to the point where I had difficulty reading. I also made the mistake of looking under the bed, where I found several empty bottles. My room had its own private entrance which is poorly marked. Twice during the evening, I had people banging on the door thinking it was a hotel entrance. August 15, 2014
Rated 3.0 out of 5.0 Convenient to Cincinnati Hotel was close to attractions we wanted to see but seemed a little dated. Hotel was clean, bed was clean and breakfast was good. Hotel seemed a little dated. August 13, 2014
Rated 5.0 out of 5.0 by Everything was Excellent The staff here was very friendly. The room was very comfortable and fit our family well. Having a refrigerator in the room and breakfast in the morning was our primary need, and these both were very nice. Breakfast was good with many choices, but I was disappointed in the coffee which was rather weak. August 11, 2014
Rated 4.0 out of 5.0 by Quick visit. The choice of this hotel was spur of the moment. I was only staying for one night, but the clerk took care of my reservation quickly and efficiently. While I did not take advantage of the facilities, everything looked orderly and in good shape. August 8, 2014
Rated 3.0 out of 5.0 by Nice place to sleep Very comfortable rooms except our whirlpool part of the tub did not work...very quiet. I would only stay here again if they decided to fix the pool and exercise room. The pool was green and nasty and none of the exercise equipment worked. We only stayed one night to go gamble at the Hollywood because it was a last minute decision and the Hollywood was full (of course). Very friendly staff and nice breakfast bar (always being refilled). August 6, 2014
Rated 5.0 out of 5.0 by Great Stay, Again! I have stayed at this HIE in the past and recommended it to others. Everyone that has stayed there has been more than satisfied with the staff and the facility. The courtesy and efficiency of the staff is what makes this HIE shine! August 4, 2014
Rated 5.0 out of 5.0 by Great Place to stay This was a great place to stay for the adventure that we were on, Great Breakfast... August 4, 2014
Rated 5.0 out of 5.0 by Pool and breakfast were great We had a family gathering in this area and were delighted to stay in a hotel where the children could enjoy the pool and that all of us could have a nice breakfast with many choices each morning. July 30, 2014
Rated 5.0 out of 5.0 by Clean and comfortable We were pleasantly surprised with this property when we arrived. Contrary to other reviews we found this property to be clean and comfortable. Based on those not so stellar reviews we had considered changing our reservation to another property in the area. The staff was very helpful. as well. We were more than satisfied with our experience. July 29, 2014
Rated 5.0 out of 5.0 by Very friendly staff The staff was friendly and accommodating. Made you feel at home. The room was clean and comfortable. Breakfast was excellent. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable Beds and Great service The room was fantastic you were given two choices of pillows firm and soft. The beds were really comfortable too. Asked for early check in and our room had been cleaned early so we were able to check in early before 3. The breakfast was very nice great coffee. July 27, 2014
Rated 5.0 out of 5.0 by Hotel It was every thing I expect in a Hotel It was EZ to get In then out, not much I can said short and simple. July 25, 2014
Rated 4.0 out of 5.0 by Great Staff - Convenient to Creation Museam We experienced no difficulties in reservations, check in, stay, or check out. Staff was very courteous. Breakfast was Ok and at expectations. Price was fair for the area. Hotel was clean and it is a smoke free facility. Only negative experience was guests smoking right outside the exits. July 21, 2014
Rated 3.0 out of 5.0 by Swimming pool and exercise room The water in the pool was cloudy. The kids and I still went swimming because this was one of the main reasons for choosing this hotel. Hotel staff need to acesses this daily and make sure it is clean. The exercise room was nice. I would have liked to see a few dumbbells- maybe 3-5-or 10 lbs. No toilet paper. When we returned to the the hotel in the afternoon, I needed to use the restroom. When I needed it most I could not find any toilet paper. There was a roll when we left so I don't know why it was gone when we came back. July 19, 2014
Rated 5.0 out of 5.0 by Average Nice hotel, clean, friendly staff, a bit pricy for what it is! July 18, 2014
Rated 5.0 out of 5.0 by Super Hotel Hotel was super. The staff are really nice and the room was just right. The room was clean and the bed was very comfortable. Everything about the hotel was a great experience. July 18, 2014
Rated 5.0 out of 5.0 by Friendly and comffortable Nice reception and service. They paid attention to me and my needs. Rooms were clean and up keep was good. Most of all I was surprised by the competitive value with other local hotels. Very satisfied! July 17, 2014
Rated 5.0 out of 5.0 by Great location We arrived very late in the evening (early morning) after a long trip, and the desk attendant was very friendly and accommodating. All the staff were friendly and professional. The room was comfortable and roomy enough. The shower was wonderful. The breakfast was good, and our family enjoyed the pool. I have nothing negative to say about our stay. July 16, 2014
Rated 4.0 out of 5.0 by Needs an update The hotel is a bit outdated and could use some updates. It was clean and the staff was friendly but a bit overpriced for what you get. July 16, 2014
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