Rated 4.1 out of 5 by 118
Rated 5.0 out of 5.0 by RaggedyH Clean rooms and friendly staff
Room were clean and comfy. Great breakfast choices. Overall nice place.
August 23, 2014
Rated 5.0 out of 5.0 Friendly Staff
I stay at a IHG location when I can, this one has one of the most friendliest staffs! We even had a pleasant conversation with the maintenance guy. the staff made you feel quite welcome, the room was nice, quiet, and clean. Will be back soon!
August 20, 2014
Rated 3.0 out of 5.0 by HalbertKY Sub-Standard Holiday Inn Express
My only reason for staying at this property was because every HI in the Cincinnati and Northern KY area was sold-out. In all fairness, I actually departed this HIExpress feeling almost sad. The Staff seems to be trying so hard, but the facility simply is showing its age. I wish I had gotten the name of the impressive young man who was working the front desk when I checked-in. He could not have been any more cordial and welcoming. Even the gentleman who was mowing the grass stopped what he was doing to wave with a friendly smile as I passed in my car. My room was another matter. There was a stale odor, and the carpets were sticky. In fact whenever I'd walk onto the tile floor in the bathroom, I was leaving dark footprints. The room did not have ample lighting, to the point where I had difficulty reading. I also made the mistake of looking under the bed, where I found several empty bottles. My room had its own private entrance which is poorly marked. Twice during the evening, I had people banging on the door thinking it was a hotel entrance.
August 15, 2014