Rated 4.1 out of 5 by 295
Rated 4.0 out of 5.0 by Bsulli Holiday Inn Lawerenceburg
Staff was not friendly. This was a special weekend and they almost ruined it. The key card access to side doors did not work.
April 21, 2016
Rated 1.0 out of 5.0 by Indybuckeye No Hot Water in Morning
My stay was uneventful until the morning. NO hot water. I let the shower run for 20 minutes and still COLD!!!! When I checked out the person at the front desk said she couldn't help me and that I would have to call and speak with the General Manager. I called the next day and he was unavailable. I left my phone number and am still waiting on my call back.
Terrible customer service. They should have been more pro-active at the front desk as I was not the only one experiencing NO hot water. Would have appreciated a call from them inquiring about room stay. Definitely worst Holiday Inn experience to date.
April 20, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Great breakfast and friendly staff
Mostly a good stay. Worst part for me was the missed wakeup call and the complete lack of electrical outlets around the desk.
April 16, 2016