Rated 3.9 out of 5 by 77
Rated 1.0 out of 5.0 by CaptainMike1951 Christina at front desk was very helpful. Great room.
When I travel in that area again I will stay at this Holiday Inn Express. Friendly staff that was very helpful. Breakfast was hot and very good. Easy to find, good location Bed was very comfortable. Welcome bag of goodies added a very nice touch. The internet service worked very well. Thank you for an enjoyable stay.
April 17, 2013
Rated 1.0 out of 5.0 by Betty3000 Unfriendly employees and hair in shampoo bottle
Unfriendly employees and hair in shampoo bottle. Pretty trees.
April 13, 2013
Rated 2.0 out of 5.0 by Deana Mishap after mistake after mistake
From check in when two different credit cards were charged for the full amount of my stay instead of dividing the charges, to the slow draining bathtub, to the FREEZING room that was never attended to properly, to the incorrect handling of credits applied to my cards at check out this was a frustrating experience.
Upon checking in I requested that the cost be divided and applied to two different cards. Instead the entire cost was applied as a hold on both cards thereby limiting the dollar amount available to me for my stay.
Then the bathtub did not drain when showering and the thermostat was stuck on COLD. Even with the temp for heat setting put up to 80 degrees the room temp went down to 59 overnite. This was never fixed despite multiple requests. We had to get extra blankets to sleep comfortably. The heat would go on for a while, very slightly warm, and then when the temp reached 67 it would go to cold air. We finally had to turn the whole unit off and used the shower to generate some heat in the room.
We paid cash when leaving and then the front desk applied the credit to the wrong card and left us totally confused bout how our cash payment had been handled.
They also offered us additional points in compensation for all the inconvenience and then never gave us anything.
Altogether a very frustrating stay. Not at all what we have come to expect from a Holiday Inn property.
February 10, 2013
Rated 4.0 out of 5.0 by Daniel8180 Great experience!
Stayed for a conference. Enjoyed the comfortable bed. Large, spacious room. Would definitely recommend for others and will go back in the future!
February 7, 2013
Rated 5.0 out of 5.0 by SAMcKenney Fitness room
I really appreciate the upgraded equipment including the weight machine
January 22, 2013
Rated 3.0 out of 5.0 by Mwhatever Staff and Breakfast
My son and I went down for breakfast about 8:15 am. The breakfast buffet was not kept well. No biscuits to go with the sausage gravy. 3 carafes for coffee and all were empty. The pancake maker showed nearly empty and did not have enough for both of us to get pancakes.
I spoke with staff. Biscuits never came while we were there. Coffee came out by the time we were done eating.
At least 2 staff members were available with no other patrons looking for their attention. They just didn't want to stop talking and work.
January 4, 2013
Rated 3.0 out of 5.0 by rathair Good service and good experience
the facility is clean and in good working condition, only breakfast, lobby and entrance is in a small area
December 2, 2012
Rated 4.0 out of 5.0 by wrb0015 Stay
Over all experience was good. The only conpmplaint is the bed was too soft and we had trouble with the door locking. The room was layed out very nicely and we enjoyed staying there with the exceptions mentioned.
December 1, 2012
Rated 4.0 out of 5.0 by Garyveazey Maintenance Problems in the Room
1. The toilet is loose in the floor (bolts need tightening)>
2. Electric outlet back-plate is missing (behind bedside stand next to window side of the bed.
November 29, 2012