Rated 4.3 out of 5 by 55
Rated 4.0 out of 5.0 by Kingray Friendly Staff
My overall stay was pretty good. I was however a little disappointed in a few things. The TV channel guide was completely inaccurate to the point some of the local channels (CBS) were not even available. When you turned on the light/exhaust fan switch in the bathroom the exhaust fan made a loud grinding sound. The refrigerator in the room made a ticking sound like a time bomb. When I took a shower the bathtub felt like the floor underneath was about to give way and it squeaked so much I'm sure the people in the room below thought I was going to fall through the floor into their bathroom. Even with all these issues I would still recommend this hotel because of the comfortable beds, friendly staff, nice views and pleasant atmosphere.
November 26, 2013
Rated 5.0 out of 5.0 by BassStaker1 Thanks Sandy
I would like to thank Sandy for helping me get into a room early. I got into town earlier than I thought and she found me a room so I could get in and start working.
Also enjoyed the Manager's get together each evening.
November 25, 2013
Rated 5.0 out of 5.0 by Joe999999 Government Stay
Great room and great facility. Close to base, restaurants, and movie theaters.
November 24, 2013
Rated 4.0 out of 5.0 by Lvblonde Great staff
We have stayed here many times and it has always been good. The staff is very nice and helpful. I do wish all the HIE would get some new breakfast items, always the same.
November 19, 2013
Rated 5.0 out of 5.0 by Rsadlier Customer Service was Paramount here! Awesome!
Everything was great! I would recomend this hotel to anyone. The heater pool was fun. :)
November 15, 2013
Rated 1.0 out of 5.0 by Thorbjor Not a good experience
We were disappointed. When I made the reservation I asked for a room close to the lobby or the elevator as my husband has limited walking ability. I was assured that would be the case, but it wasn't. The room was at the other end of the hall from the elevator. Then we were awakened at 2:00 AM with loud talking next door. The noise continued, so we eventually just got up and left by 5:00 AM, so I can't rate the breakfast.
November 6, 2013
Rated 3.0 out of 5.0 by mar93 Very comforatable beds...
The hotel was clean. The lady at the front desk was very nice and helpful and knew what she was doing which was nice since we got there late. The beds were very comfortable and the pillows were just right. It wasn't anything fancy of course but it was a nice place. Breakfast choices were what they usually are for a contintental breakfast, yogurt, fruit, pastries the usual. The only real complaint I have is that when I got up in the morning to take a shower the water was cold. I expected a hot shower and was not super stoked about not having a drop of hot water. I let it run for about 10 minutes and got nothing. The staff member that was at the desk when I checked out did apologize for the matter said he would reward some extra points for that happening but it was still disappointing. I would also recommend some other choices for coffee creamer. I wasn't big on hazlenut and half&half being the only choices. Over all though it was an okay experience.The helpful staff made a lot of difference on me not being disappointed 100% in my stay so KUDOS to them.
October 23, 2013
Rated 5.0 out of 5.0 by lm49 review
front desk staff was extremely helpful and considerate. shower didn't drain and valve was noisy, but maintenance staff responded immediately.
October 19, 2013