Rated 5.0 out of 5.0 by DenverGrandparents Very Friendly Staff / Hotel Close to Everything
We were in town from Denver for soccer tournaments and experienced a great stay. All of the staff were very friendly, from the front desk, to the breakfast coordinator to the housekeeping staff. The hotel is close to just about any kind of restaurant you can think of. Some are close enough to walk to in fact some are just across the parking lot. There are two movie theatres and a mall within a mile of the hotel. If we get a chance to get back to Layton we're going to stay here.
June 1, 2013
Rated 5.0 out of 5.0 by utahforbuiness GREAT HOTEL AND STAFF
Best hotel in the area. Staff is very helpful. I stay here whenever I am in the area. Lots of food choices nearby.
May 29, 2013
Rated 4.0 out of 5.0 by gajsk Nice clean room and good cookies :)
Checked in and recieved a great little gift bag. Got to our room and there wasn't a hide a bed like I had asked for, but they quickly brought up another bed for the room. Staff member that took care of the breakfast was AWESOME! He was really great! Room was clean, even the whirlpool, and I know alot of hotels skip cleaning the big tubs ALOT! Pool was nice and kept towels there even though they ran out quickly. Cookies and milk were great for the kids, a little bummed there was no gift shop though. Overall a nice hotel and will stay there each time we visit Lagoon.
May 27, 2013
Rated 3.0 out of 5.0 by Thisbird An average stay......but nothing to write home about.
It's tough to write a review when I know I will be back at the same hotel in a week.
The hotel was an average Holiday Inn Express. The hotel is not super clean. My room was not overly clean. Also I get that people need to smoke: can they not stand 12 feet from the front doors and block everyone's path.
I was surprised that as a Platinum Elite I wasn't upgraded. They had other "better" rooms, but none was offered. I guess I could have asked. Since I will be in Layton for about two weeks each month, I am just hoping that my next stay is better. My choices are another brand of hotels or to stay in a Hi Express further away.
May 15, 2013
Rated 5.0 out of 5.0 by Kenyan Overall experience
The best of the many HIE hotels we stay in all over the country. We particularly appreciate the "hospitality time" offered several times a week. We do get tired of the same old breakfast selections - not a problem if you only stay periodically but when you stay for many days over a year the selections are boring - particularly the sausage gravy.
May 15, 2013
Rated 5.0 out of 5.0 by LiCa Great stay
We were very impressed with this hotel. We knew there was a free breakfast buffet, but were pleasantly surprised that there was a free dinner on certain nights as well. Our room was very spacious and clean looking. We had no complaints about our stay. Would definitely recommend this hotel to anyone!
May 9, 2013
Rated 5.0 out of 5.0 by pickycindy Great Stay
Room was very clean, quiet and comfortable. Staff was very helpful. Used Reward Points so the value was exceptional.
Breakfast choices are always great and way too much.
April 20, 2013
Rated 3.0 out of 5.0 by WhyNotTry Would have given 2 stars if not for the excellent customer service
I stayed here prior to a meeting that I had and the room was very clean and very nice...until you turned on the bathroom light/fan. The fan sounded like an airplane was taking off. That was acceptable. Better too loud a fan than no fan at all. The beds were comfortable and sleep came quickly. The next morning the water was cold. I don't like cold showers! I showered and then went to the front desk with every intention of complaining on my way out, but after waiting for 10 minutes for the clerk I was out of time and had to literally run out the door to avoid being late for my meeting. Long story short -- After contacting customer service and talking with the manager of the Inn they were able to make things right. I still don't know if I could recommend a stay at this particular location, but at least they were willing to make things right!
April 15, 2013