Rated 4.3 out of 5 by 160
Rated 2.0 out of 5.0 by abcutility Disappointed
I stay at Holiday Inn Express the majority of the time when I travel. The quality of my last stay was not what I'm used to seeing.
December 15, 2014
Rated 5.0 out of 5.0 by bm00 Great location
Convenient to many great restaurants. Clean and quiet.
Friendly and helpful staff.
December 8, 2014
Rated 1.0 out of 5.0 by flxstr Not up to Corporate Standards
Unfortunately, it started bad. Check-in was fine, though I was not greeted as an IHG rewards member.
Room #1 - Fridge did not work, phone did not work to dial front office, and toilet was completely broken. Solution proposed by front desk was that plumber could come in the morning. Seriously? Bad idea.
Room #2 - Bathtub/shower was terrible, inconsistent water, and something wrong with the floor of the tub the way it creaks. Additionally, the sink drain was broken. Bed appears to slightly slope towards the wall, making for an uncomfortable sleep.
Breakfast - constantly empty on items such as biscuit gravy and coffee, and left out so long that eggs are literally papery dried out. This can't be food safe.
Service - Staff constantly just sits on the front counter and socializes, no recognition of customers, no greetings, nothing. Only one person running the dinner social on Wednesday night was actually friendly. Also, when asking if a cab to be called, we were told to walk instead. Again, seriously? Why not offer the hotel shuttle?
I would not return to this property.
December 5, 2014
Rated 5.0 out of 5.0 by oldbat70 Friendly People
The Most Friendly People Ever.
Sandy and Erin always go overboard to make me happy and comfortable. A big smile and hug to cheer up the hardest day of driving and business. I will always go back to the place I am treated so well.
November 30, 2014
Rated 5.0 out of 5.0 by Andres25 Excellent
Excellent for Business trips, clean, excellent service, good breakfast, good size of room.
November 22, 2014
Rated 5.0 out of 5.0 by Carol S Holiday Inn Express - Layton, Utah
Very comfortable, CLEAN, spacious room with nice amenities in the bathroom!! Excellent WiFI Service and GREAT lighting in this room!! The hotel was well cared for and the decor was lovely in the lobby and hallways!! Nice breakfast in the Breakfast Room!! Great stay!
November 20, 2014
Rated 4.0 out of 5.0 by lucy987 Bed was very comfortable and front desk staff friendly.
The bed was great and the front desk people extremely friendly. The room was dated and the staff made our bed daily but if didn't seem like they cleaned the room daily. We left our empty water bottles by the sink to be taken and they were left in the same spot as we left them. We also had used one of the bars of soap and it was still in the same place.
We would stay there again but would comment to the front about the cleaning if we had the same problem.
November 12, 2014
Rated 5.0 out of 5.0 by CMIIRay Great price, good location
Great location, close to restaurants and theaters. Very friendly staff. typical HIE breakfast. Evening reception was a nice touch. Staff was very friendly and it was nice to have a drink and a sack.
November 11, 2014