Rated 4.3 out of 5 by 296
Rated 3.0 out of 5.0 by Grif-1475 changes have been made
I frequent this area, and I have stayed at this hotel before. The staff has changed and are a far cry from the friendly service that I have received here before. I ended up changing hotels due to the lack luster changes
February 1, 2016
Rated 5.0 out of 5.0 by mrbrent Nice room and comfortable bed. Friendly staff.
Loved staying here. Great friendly staff, and comfortable beds. Would stay here again!
January 16, 2016
Rated 3.0 out of 5.0 by Papa Smurf5 Friendly staff, subpar amenities
Let it be known that the hotel staff was very courteous and did their best considering the circumstances. With that said, there were a couple of issues that I have yet to experience at a HI Express. 1- not enough hot water. There was only enough for 1 person to shower 5-10 minutes and then the next person would have to wait 20-30 minutes. 2- non-smoking room had been smoked in. In all fairness, I'm sure that there was a very small chance (housekeeping should have mentioned something) that the staff would've known but for a non-smoker it's not pleasant. The odor was so bad, that it penetrated even the clothing we had did not use that remained in our luggage and had to be washed. 3- breakfast replenishment was terrible. At any given time between 8
January 5, 2016