Rated 4.2 out of 5 by 71
Rated 5.0 out of 5.0 by 101linda Excellent Stay
Enjoyed our 2 night stay very much at your hotel. We have stayed in your hotel several different times and each time everything has been excellent. The room is good sized, bed is very comfy, staff is very nice and goes beyond customer service, cleanliness is a given, and the area is a safe environment. The breakfast offers variety and many choices. Very comfortable and relaxing.
September 4, 2014
Rated 5.0 out of 5.0 by Bacon11 Small Town Friendliness
On our way back home after a long trip our family decided to stay overnight in the Champaign/Bloomington Illinois area. We picked the Holiday Inn Express in LeRoy because of its location and because we like the Holiday Inn Express hotels.
The town of LeRoy is small but nice. The interactions I had with people there were very warm and comfortable. This is the same feeling I got from the hotel staff. I think what makes this hotel different from others is the friendly staff. In particular, the person who met me at the front desk was professional and had an easy smile. Also the lady tending to the breakfast was very nice and made sure everyone had everything they needed.
All in all the hotel had everything you would expect from a well-run Holiday Inn Express with the addition of small town friendliness. Everyone in my family was glad we spent the night there.
August 24, 2014
Rated 5.0 out of 5.0 by Mark from Milwaukee Made In The Shade
I came down to go to a concert in Saybrook, IL. The concert was supposed to be the only original living member of the group Badfinger, Joey Molland. I have recently been communicating with many different people affiliated with the band and was so excited to meet Joey from Badfinger... but.. the concert was canceled last minute. I was disappointed.. We stayed anyways and enjoyed ourselves. I have attached a picture of the band we saw there instead. I went to stay in LeRoy, IL only because there was a Holiday Inn there. Me and my friend who is a scientistic for multiple different countries (we were best friends as kids) had a great time catching up and were more than happy to be able to buy Arby's and Beer at the Loves Gas Station at 2 in the Morning. As I expressed in my review/rating.. Please use better food for your breakfast.. Those eggs are gross and so is the bacon. Juice was gross too. Coffee wasn't half bad.
August 20, 2014
Rated 4.0 out of 5.0 by Happy101 Nice and clean
We have stayed here many times in our travels to visit my parents. The rooms are clean, beds are comfortable and the staff is very accommodating
August 13, 2014
Rated 4.0 out of 5.0 by iowa pilot AA in my opinion
just an overnight stay, but was very clean and comfortable
August 10, 2014
Rated 1.0 out of 5.0 by Chris R Disappointed Guest
I have stayed in a lot of hotels over the years due to my work. My stay started fine and went well until I attempted to use the iron in the room to press a brand new shirt. If you've ever used an iron in a hotel you know that you have to be careful. I took the necessary steps to "self-clean" the iron and began using it. A couple minutes into using it, I began to realize that it wasn't steaming quite right. It wasn't kicking any steam out whatsoever. That's when it happened, with a sudden burst of pressure, it expelled dark brown water onto my brand new shirt, staining it instantly. You could imagine my frustration.
So I did what anyone would do, I went to the front desk to inform the manager what had happened and to ask for a different iron to use on a different shirt. At that point, all I was wanting was a little customer service. I was informed that the manager was due in the next morning so I had her leave a note for her to call me.
The next morning, I went downstairs to check out of the hotel to go to my job for the day. On my way out, I stopped at the front desk, concerned that I still hadn't heard from a manager about my issue. I'm again informed that she's not in at the moment and the front desk clerk leaves a message for her to call me. I go about my business and leave thinking that I'll hear from someone.
That night rolls around and on my three hour drive to another hotel, I decide to contact IHG Guest Relations to inform them of my situation and lack of manager follow-up. I'm given a case number and assured that the manager will have to follow-up with me. I was assured that the manager would contact me within two days. That was Monday night and today is now Friday. You guessed it, no manager follow-up.
I've never been one to concern myself with small issues, nor have I ever asked for handouts. As far as the manager knew, all I wanted to do was complain a little or maybe even ask for them to pay for my $3 dry cleaning bill to try to get the stain out. I don't think that is a lot to ask for, given that it was a brand new $50 shirt. The concerning part is that in the last few days, not a single manager has attempted to reach me. Nor has anyone from IHG.
So what could they do now? Call me and apologize for not reaching out to me. I'm not unreasonable, but at this point, I'm getting to the point where I'm looking at cancelling ALL of my future stays with IHG and removing them from all future considerations for stays. Was I expecting them to pay for a brand new shirt? I wasn't before, but now you better believe it.
I suppose I can also go on to every traveler frequented review site to voice my frustration with this hotel. Hopefully by someone else reading this, I can save someone else the trouble of staying at this poorly managed hotel. You've lost a very frequent traveler over what should have been an opportunity to shine.
August 8, 2014
Rated 4.0 out of 5.0 by Samanthaww Breakfast Food
There are overwhelming number of carbs. There need to be more fresh fruits.
August 4, 2014
Rated 5.0 out of 5.0 by george of etna Leroy stay
great place to stay. staff made your feel very comfortable. breakfast was great especially the cinnamon rolls.
July 27, 2014