Rated 4.2 out of 5 by 67
Rated 5.0 out of 5.0 by Redcent Late Arrival
We arrived late after an 750 mile drive for the day to find out that we were booked into a smoking room. The clerk insisted it was in my profile for a smoking room, it is not by the way. She was nice enough to get us a non-smoking room. We enjoyed our stay, get an odd number room at this property, keeps you on the backside so you do not get the Interstate traffic noise. Highly recommend this establishement.
January 5, 2014
Rated 4.0 out of 5.0 by Ron1701 Christmas At the Holiday Inn Express
Wife and I stayed at the HIE while visiting family for Christmas holiday. Location was good close to I40. Needs a better Turn here sign for access to the property. Room was clean and neat.
Cable TV needs better upgrade. numerous channels not showing on TV. But we were not there for the room. just a place to crash for the night. Would stay here again. Good Breafast selection.
December 29, 2013
Rated 5.0 out of 5.0 by JEFFO51 Always a good value
Everything's always good
Just remember to get an even numbered room.
That way you're not being serenaded by I-40 traffic all night.
Breakfast always seems to be 'fresher' tasting than other places.
Maybe its because I get up so early when there.
December 22, 2013
Rated 5.0 out of 5.0 by stalker975 Great Stay for what Happened
We was with Team Kentucky and our game was cancelled right when we got there. After a 6 hr drive to play in the FBU games, we was not about to drive back. So we stayed one night and the staff was very helpful, they even helped us where we had 2 nights reserved to get it to only one. This place was super clean and neat, and in a great location. The only complaint was the beds was way to hard. We are staying again this weekend.
Still have not got my rewards points from the stay yet. Just started the program.
December 10, 2013
Rated 5.0 out of 5.0 by Pamela68 Beautiful and clean room
My 20 year old daughter and I stayed 2 nights here. We drove from Michigan to Lebanon, TN so all of our plans were made over the phone. I had no idea about the Hotels in this area other than the reviews I read online, so I compared them all to each other. This Hotel is the only one I wanted to stay at after reading the reviews. It had the best reviews and now I know why. This room was so nice. Very clean, and very roomy. Somehow they gave us a handicap room, which I did not ask for but I am so glad we got this room. The shower was Amazing, just like you wish you had at home. The breakfast in the morning was great also!! The staff was friendly, the Hotel was close to everything we needed. The beds were very comfortable with great pillows! We did not want to leave. I would HIGHLY recommend this Hotel for friendliness, cleanliness, customer service, comfort, and an over-all great experience.
December 3, 2013
Rated 1.0 out of 5.0 by kimann terrible beds and cold rooms
mattress are very hard and uncomfortable. no blankets. tv are terrible very cheap! the heat would not come on unless it was set on 84 degrees. the breakfast was the only good part. staff was ok. probably the worst rooms for a holiday inn express I have stayed in Memphis to Ashville.
November 27, 2013
Rated 4.0 out of 5.0 by TimS1 Comfort
Twice in a row, Pizza Hut delivery made a mistake and banged on my door. I know its not you but it is indirectly new. No one should roam the halls without your knowledge.
Also pillows are cheap and flimsy compared to the rest of the room.
I was pleased with the quality of furnishing, above expectation. The room and lobby were clean.
I have to change my mind about Holiday Inn, good Job. But please invest in better pillows.
November 18, 2013
Rated 5.0 out of 5.0 by Tommykb Courteous and helpful staff
My compliments to the Holiday Inn Express in Lebanon! Our stay there was enjoyable and stress-free.
November 13, 2013