Rated 4.2 out of 5 by 63
Rated 5.0 out of 5.0 by Pamela68 Beautiful and clean room
My 20 year old daughter and I stayed 2 nights here. We drove from Michigan to Lebanon, TN so all of our plans were made over the phone. I had no idea about the Hotels in this area other than the reviews I read online, so I compared them all to each other. This Hotel is the only one I wanted to stay at after reading the reviews. It had the best reviews and now I know why. This room was so nice. Very clean, and very roomy. Somehow they gave us a handicap room, which I did not ask for but I am so glad we got this room. The shower was Amazing, just like you wish you had at home. The breakfast in the morning was great also!! The staff was friendly, the Hotel was close to everything we needed. The beds were very comfortable with great pillows! We did not want to leave. I would HIGHLY recommend this Hotel for friendliness, cleanliness, customer service, comfort, and an over-all great experience.
December 3, 2013
Rated 1.0 out of 5.0 by kimann terrible beds and cold rooms
mattress are very hard and uncomfortable. no blankets. tv are terrible very cheap! the heat would not come on unless it was set on 84 degrees. the breakfast was the only good part. staff was ok. probably the worst rooms for a holiday inn express I have stayed in Memphis to Ashville.
November 27, 2013
Rated 4.0 out of 5.0 by TimS1 Comfort
Twice in a row, Pizza Hut delivery made a mistake and banged on my door. I know its not you but it is indirectly new. No one should roam the halls without your knowledge.
Also pillows are cheap and flimsy compared to the rest of the room.
I was pleased with the quality of furnishing, above expectation. The room and lobby were clean.
I have to change my mind about Holiday Inn, good Job. But please invest in better pillows.
November 18, 2013
Rated 5.0 out of 5.0 by Tommykb Courteous and helpful staff
My compliments to the Holiday Inn Express in Lebanon! Our stay there was enjoyable and stress-free.
November 13, 2013
Rated 5.0 out of 5.0 by CTinNC CT from NC
We enjoyed our overnight stay very much. The staff was extremely helpful in All ways! After a great nights rest, the breakfast had great choices with friendly staff.
November 1, 2013
Rated 5.0 out of 5.0 by grammie4 Great breakfast
We were on a 3-week driving trip and your hotel was our last stop. It was very comfortable and the breakfast was the best we had experienced in this type hotel on our trip.
October 18, 2013
Rated 5.0 out of 5.0 by CTinNC CT in Lebanon
Friendly service, clean room, comfortable bed and good breakfast.
A little hard to find.
October 17, 2013
Rated 5.0 out of 5.0 by TravelerinTenn Clean and Comfortable
Nice hotel for traveling on business. Rooms were large, clean and comfortable.
October 9, 2013