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Rated 4.4 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Business Stay Traveling to the Lebanon, MO area for business or pleasure you would be hard pressed to find better accommodations than the HI Express. The staff goes out of their way to make you feel welcome. The rooms are always clean and well maintained. The breakfast area has a nice variety of items and an extra benefit is they keep items such as fresh fruit out all day long for travelers. July 25, 2014
Rated 4.0 out of 5.0 by Nice Stay Very nice place to stay and very friendly people. The breakfast was nice with lots of variety to choose from. July 24, 2014
Rated 4.0 out of 5.0 by Quiet location this hotel was an average Holiday Inn hotel. The staff was very friendly and the location was great. July 20, 2014
Rated 5.0 out of 5.0 by Another great stay at HIE I always stay at Holiday Inn Express but had not stayed at this one. It was great, as usual. These folks just have the formula for a satisfying stay - free WIFI, free breakfast, comfortable bed, clean bathroom, good location . . . I cannot suggest any improvements at all. July 16, 2014
Rated 5.0 out of 5.0 by Wow, a great relaxing stay My wife and my stay was great. We really were able to relax and woke up feeling energized. Breakfast was the best we have had in a hotel. Our overall experience was outstanding. July 16, 2014
Rated 5.0 out of 5.0 by Best in Lebanon Best friendliest staff around and the stay is always pleasant as possible. My only choice for decades. July 15, 2014
Rated 5.0 out of 5.0 by Great Staff My husband is in a wheelchair and we were on the third floor when the power went out the morning we were to leave with no time of when the power might return the staff helped us carry down both of his power wheelchairs and him so that he would not get overheated and so we could get on our way! My parents live here so this is where we stay and will always stay as we receive above and beyond great service. July 8, 2014
Rated 2.0 out of 5.0 by Awful room and customer service Room rate was very pricey for the poor quality of the room. I noticed several hairs on the bathroom floor and inside the tub upon checking in to the room. Room cleanliness was not up to par. There was no fridge or microwave in the room. The gal at the Front Desk was rude when I informed her of my issues with the room. She did not seem to care, nor did she offer to do anything to make the siuation right by me. I will not be staying at this hotel again, nor will I reccamend it. July 8, 2014
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