Rated 4.4 out of 5 by 35
Rated 5.0 out of 5.0 by HarleyChic Great Service and Comfort
We have stayed there twice in the last month. This place is very clean and comfortable. The night desk gal - I think her name is Karissa is awesome and so friendly! She even remembered us when we came back the second time.
October 1, 2013
Rated 5.0 out of 5.0 by SonoranSam Excellent Location and Lovely Room
The staff was so friendly and helpful my wife and I liked everyone very much. The Room was cleaned very well daily. The room was also quiet so we had a very relaxing and peaceful sleep. Breakfast had a nice verity and everything tasted very good. I will return plus I will always check to see if there is a Holiday Inn Express in any of our other trips.
September 29, 2013
Rated 5.0 out of 5.0 by dbwhite Excellent hotel and service
Great hotel and excellent service! The staff was professional yet friendly! Megan, Joann, Joni, Connie and all the staff made our stay very pleasant! We were in town for the Starvy Creek Bluegrass Festival and would recommend this hotel to anyone. The pool was wonderful and the breakfast selection was great and very good! Thank you and see you next year!!
September 23, 2013
Rated 5.0 out of 5.0 by Guests Our Monthly Fishing Trip!
We always stay at the Lebanon Holiday Inn each month we go to Bennett Springs to fish. It is really convenient to get to the spring as well as all the shopping and restaurants close by. The staff is very friendly and greets us each time as though we were family. We like feeling at home when spending a weekend away from home.
September 19, 2013
Rated 5.0 out of 5.0 by HarleyChic Awesome front desk service
We enjoyed staying at this Holiday Inn Express the gal who checked us in was awesome, friendly and kind. Gave us a great room and place to have dinner. We rode in on our motorcycle that was breaking down.
September 10, 2013
Rated 1.0 out of 5.0 by CaseXXFan Stained sheets
The hotel had some issues that need to be corrected. First, the toilet seat was deteriated and needs to be replaced. Second thing noticed was stained sheets, asked housekeeper if we could get them changed. She brought another one, it was stained also.Finally returned with one that wasn't stained. She stated they were having problem with the washing machine. Makes you wonder just how clean anything really was. There was not any meat offered for breakfast. This was not the quality of hotel that I am use to staying in and will be looking for different one when returning to Lebanon in the future
September 10, 2013
Rated 5.0 out of 5.0 by Robson staff and service
The staff was outstanding. Always helpful and pleasant.
September 8, 2013
Rated 5.0 out of 5.0 by Cath53 Nice place to stay
Nice quiet place to stay. Staff is really nice and very helpful. We plan on staying here a lot.
August 19, 2013
Rated 5.0 out of 5.0 by Golffish Home away from home
The staff makes this place the best. Special thanks to Karlissa, Joni, Stachia, Jared and Joann. They make you feel at home.
August 4, 2013
Rated 4.0 out of 5.0 by Dano2531 Comfortable bed and great service.
After a long day on the road the beds were very comfortable and the staff was very friendly.
August 1, 2013
Rated 5.0 out of 5.0 by iceman54935 Very clean, friendly staff.
Staff was cleaning the lobby at time of arrival, love to see employees take pride in their job! Allowed me to switch location of room. Breakfast was fresh as usual.
July 29, 2013
Rated 5.0 out of 5.0 by Doyle54 Great service
I have stayed here many times on return business trips. Always handy.
July 27, 2013
Rated 5.0 out of 5.0 by Business1765498 Fantastic - 99% fabulous
Everything about the stay was wonderful. Only downside, and it's small - one morning atbreakfast there was no fruit at all, the next day there were only some green bananas for breakfast. Again, in the scheme of things, a small issue but an issue.
July 7, 2013
Rated 3.0 out of 5.0 by Hoardmaster Standard Holiday Inn Express Fare
Aside from the abrupt and passive desk clerk greeting me at the desk upon check-in, the stay was about average.
The only thing I asked the clerk was whether there was a quiet, comfortable room in the corner in which they could put me for the night. Her reply: "They put you in room XXX" which was right by the elevator, as it turned out. She made no move toward checking the location, checking whether there's another comparable room, nothing.
It seemed as though I was a bother because I was checking in to the hotel, making her get up and work. Maybe she was having a terrible day, something going on in her personal life. The room by the elevator on the 2nd floor was ok, however it could become noisy with kids, families, etc. coming/going to the floor.
I will say that the personnel interaction was an unusual experience when I choose to stay in this hotel chain. In fact, the following night I stayed at a HIE in St. Joseph, Missouri, and the staff practically fell over themselves being helpful and courteous.
July 2, 2013
Rated 3.0 out of 5.0 by FJamieson A Reasonable Place to Stay
Not a bad property, but then again not the best. Rooms and property are clean and maintained. Recognition of Priority Club members was none existent. For a property that's been around for a while, this is inexcusable. I wasn't pleased that the room was as close to the pool as it was, but the property wasn't that full and noise wasn't an issue. Breakfast was terrible. The eggs served were, in my opinion, terrible. Watery and under cooked. There was no bacon or other breakfast meat offered, only sausage and gravy which I don't eat at any property. I recognize that the breakfast cuts into the profit of the property, but this was way too bare bones of a breakfast offering. We probably won't be back, but it looks as if this is likely the best property in the area to spend the night.
June 25, 2013
Rated 5.0 out of 5.0 by wyota Another great stay
Even with the busy Fathers day weekend, the staff of this hotel made for a great visit. The only thing I would change would be to have the housekeeping staff come to rooms a little bit later.
June 22, 2013
Rated 4.0 out of 5.0 by Regal33 Service was awesome.
I always feel like I am a King when I stay at this Holiday Inn location. The people are great.
June 19, 2013
Rated 1.0 out of 5.0 by Tex27 Dirty Sheets on Bed
The sheets on the bed had nasty stains on them. It was obvious that the bedding had not been changed from the guest that stayed in the room the night before. We were moved to a different room for the night. I would not recommend staying in this hotel.
June 11, 2013
Rated 5.0 out of 5.0 by wyota Will stay again
Staff was great, very friendly. Enjoyed the pool. Very clean room. Best place we've found yet in Lebanon.
June 4, 2013
Rated 5.0 out of 5.0 by danny2124 good staff and nice rooms
good staff and nice rooms. I have stayed at this location four times.
April 16, 2013
Rated 5.0 out of 5.0 by Guests Repeat Customers!
We love staying at this Holiday Inn because it is so convenient to everything in Lebanon. We fish at Bennett Springs which is only a 10 minute drive then we spend time in town shopping for Case XX Knives across the street and antiquing at the Heartland Mall. And, it helps that the Huge Candy Store is just across the highway! The room has always met our needs and the staff was very attentive to us. We always feel welcome here.
April 5, 2013
Rated 3.0 out of 5.0 by LynnSue No bacon or sausage at breakfast
Stay was average because breakfast was sub-par for HI/Express.
April 5, 2013
Rated 5.0 out of 5.0 by dany Very caring and attentive guest service
I am a frequent traveler. I find this HI to be at the top of my list for return visits. They have been very accomodating, attentive to my needs, and gave excellent recognition of my priority club status. The room and physical property are very well kept, and spacious. The decor is up to date and pleasant. Two thumbs up!
April 2, 2013
Rated 5.0 out of 5.0 by melmae67 Great Place to Stay
After staying at this hotel the previous week, we decided to stay again as we were passing through Lebanon on our way home. Karissa was wonderful and took such great care of our family. We are a family of 6--we prefer staying in one room. Karissa gave us Room 314, a larger room, and 2 rollaways. It was perfect. The beds were awesome. Room was very clean. Breakfast was excellent. Pool was cool, but very clean. Overall, it was an excellent hotel.
March 20, 2013
Rated 1.0 out of 5.0 by mocpgc Handicapped Room not Handicapped
The wife has had knee replacement and we had requested a room with a walk in shower. First we were put into a room with a tub. Then we got the room with the walk in shower only to fine that the toliet was not for the handicapped. I was a normal low toliet with grab bars behind the toliet and to the rear side making a person haveing to reach behind them to use the rails. Now for the shower the water flooded the entire bathroom and there is no floor drain in the bathroom. The shower does have a drain against the wall. So we were glad we asked for extra towels. Now the first room with a high tub had a handicapped toliet. When we checked out the wife informed the frnt desk to what they said they did not know that. Breakfast was normal for HIE but the hostress was smiling and very friendly. Upon check out I found the GSA very rude when I asked for a receipt since I was using points.
February 11, 2013
Rated 5.0 out of 5.0 by EDMO1 comfortable and quiet
A nice place to stay on I-44. this will always be a choice spot for my travels
January 29, 2013
Rated 5.0 out of 5.0 by pablowithali Comfy enough for a good sleep
It's a nice new hotel with really large rooms. Vwery comfortable for family travel. The ppol was clean and well kept. The staff was friendly and very competent.
January 10, 2013