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Rated 4.5 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Great staff, clean, comfortable, quiet room Staff was great upon arrival and also upon departure. Room was clean and quiet and I had a very relaxful sleep. October 2, 2014
Rated 4.0 out of 5.0 by Excellent bed Great experience. Only negatives, and they are small, I was disappointed You did not have a whirlpool, and the pool was cold. Effecient, thorough maid staff. I had dropped a couple of prescription drug pills and didn't know it. They were placed on my bed with a note, I appreciate that. September 30, 2014
Rated 5.0 out of 5.0 by Comfortable Room and Friendly Staff My husband and I recommend this hotel. The hotel staff at the front desk were friendly and helpful. Our room was comfortable and clean, and the price for our stay was reasonable. September 24, 2014
Rated 5.0 out of 5.0 by Clean Bathroom, Comfortable Bed. Friendly greeting when checking in. Room was clean and Bed was Comfortable. Will keep coming back to stay here. September 15, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean This hotel was comfortable and clean and a great place to stay while on business. September 15, 2014
Rated 5.0 out of 5.0 by Pillows marked Soft or Firm! Luv that! Great night in a comfortable bed with the choice between two Soft pillows or two Firm pillows and were clearly marked and I like one of each thank you! Great nite sleep. Large room, quiet and the shower in the morning wasn't like little pins striking you, the kind of shower head I'd like in my home. My wife went down for breakfast I only had coffee, but it was excellent. I enjoyed my stay and would stop there again when in the area! September 11, 2014
Rated 5.0 out of 5.0 by LIKE FAMILY! We stay at this Holiday Inn frequently throughout the year while fishing and antiquing, and the staff is ALWAYS ALWAYS NICE, HELPFUL AND ACCOMMODATING! This particular weekend we were attending an all day festival, within walking distance. We usually always get the same room at the hotel each time we visit, but this weekend, the staff moved us to the jacuzzi room to accommodate other customers and we were more than thrilled! After walking for hours at the festival and some antiquing close by, we used the jacuzzi quite a few times over the weekend. It just added to our great weekend away from home. The Staff ALWAYS TREATS US LIKE FAMILY! THANKS AGAIN TO ALL THE STAFF! September 11, 2014
Rated 5.0 out of 5.0 by Polite,friendly staff and great service The staff are always polite,friendly,respectful and will do whatever they can to make our stay a pleasant one. Any time we are in the Lebanon area and need a room,we stay here. September 6, 2014
Rated 5.0 out of 5.0 by Helpful staff and very clean We liked everything about this hotel. We will make a point of staying here again! The staff was helpful in suggesting places to eat and upgraded our room since we were IHG reward members! September 5, 2014
Rated 5.0 out of 5.0 by Excellent staff The room was very clean and there was ample towels and bathroom amenities. Service staff was excellent and very helpful when you need directions to a particular location around the area. Overall the service and facility was great and I will stay there anytime I am in the area. September 5, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable room Everyone at the hotel is very friendly. Bambi that works at the front desk always goes out her way to make us comfortable. The rooms are clean and the beds are comfortable. The breakfast was great as well. I would definitely recommend staying here. September 3, 2014
Rated 5.0 out of 5.0 by Pefect location. Love the location. Rooms are nice and quiet. Had a great stay with no problems. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable and Convenient While slightly dated, this hotel is clean and quiet - with a highly visible access from I-44. Great assistance, and front desk was very helpful. August 25, 2014
Rated 4.0 out of 5.0 Nice Stay Arrived quite late at the hotel. Overall the stay was quite comfortable. August 15, 2014
Rated 5.0 out of 5.0 by Quite and Comfortable rest, Second time around. Love this hotel and staff. Make you feel at home. August 10, 2014
Rated 3.0 out of 5.0 by Traveling man If you are passing through and need a place to sleep, this property will do. If you are expecting a functional business center or polite service, stay elsewhere. August 9, 2014
Rated 3.0 out of 5.0 by Very good with one major exception Hotel is clean. Staff is great. Rates are affordable. However, there is no on site fitness center here. Very rare any more to stay at a good hotel and not have this amenity. Property does have an agreement with an off site location, but the hours were limited. I would rate this place a solid five star if they would carve out space somewhere for a treadmill or two. August 8, 2014
Rated 5.0 out of 5.0 by Great family meeting place. We met family from Oklahoma for the week-end. Had a wonderful visit. We also met last Fall. Same experience.Grandkids loved the pool. The rooms are very clean, the beds are comfortable, and the staff is helpful and friendly. Breakfast was good. We will be back. August 7, 2014
Rated 4.0 out of 5.0 by Everything was fine except The WiFi in the room didn't work. I had some business that needed attention but I had to go out into the lobby to do so. I know, first world problems, but still- that was something we were expecting and paying for. She did offer to change rooms where the reception was better but by then the kids were in bed etc. Some sort of discount would have been appreciated. July 31, 2014
Rated 5.0 out of 5.0 by Great Stop on our way through. We had spent the day on the river and were ready to settle in for the night. We had made prior reservations with this hotel. Upon arrival we were checked in very quickly. Our kids were able to use the pool and enjoyed it very much. The room was very clean and well kept. The pillows were also very comfortable. If I remember correctly the room was huge...and we only had a 2 Q room!! Breakfast was yummy with many selections. I would highly recommend this hotel. It also has an indoor pool vs. an outdoor pool. This was important to us due to not wanting to risk the weather and miss swimming if it had been raining. On a side note we also stayed in the Holiday Inn in St. Jo on Walnut Street and it was also one of the best hotels we had. July 27, 2014
Rated 5.0 out of 5.0 by Business Stay Traveling to the Lebanon, MO area for business or pleasure you would be hard pressed to find better accommodations than the HI Express. The staff goes out of their way to make you feel welcome. The rooms are always clean and well maintained. The breakfast area has a nice variety of items and an extra benefit is they keep items such as fresh fruit out all day long for travelers. July 25, 2014
Rated 4.0 out of 5.0 by Nice Stay Very nice place to stay and very friendly people. The breakfast was nice with lots of variety to choose from. July 24, 2014
Rated 4.0 out of 5.0 by Quiet location this hotel was an average Holiday Inn hotel. The staff was very friendly and the location was great. July 20, 2014
Rated 5.0 out of 5.0 by Another great stay at HIE I always stay at Holiday Inn Express but had not stayed at this one. It was great, as usual. These folks just have the formula for a satisfying stay - free WIFI, free breakfast, comfortable bed, clean bathroom, good location . . . I cannot suggest any improvements at all. July 16, 2014
Rated 5.0 out of 5.0 by Wow, a great relaxing stay My wife and my stay was great. We really were able to relax and woke up feeling energized. Breakfast was the best we have had in a hotel. Our overall experience was outstanding. July 16, 2014
Rated 5.0 out of 5.0 by Best in Lebanon Best friendliest staff around and the stay is always pleasant as possible. My only choice for decades. July 15, 2014
Rated 5.0 out of 5.0 by Great Staff My husband is in a wheelchair and we were on the third floor when the power went out the morning we were to leave with no time of when the power might return the staff helped us carry down both of his power wheelchairs and him so that he would not get overheated and so we could get on our way! My parents live here so this is where we stay and will always stay as we receive above and beyond great service. July 8, 2014
Rated 2.0 out of 5.0 by Awful room and customer service Room rate was very pricey for the poor quality of the room. I noticed several hairs on the bathroom floor and inside the tub upon checking in to the room. Room cleanliness was not up to par. There was no fridge or microwave in the room. The gal at the Front Desk was rude when I informed her of my issues with the room. She did not seem to care, nor did she offer to do anything to make the siuation right by me. I will not be staying at this hotel again, nor will I reccamend it. July 8, 2014
Rated 4.0 out of 5.0 by Nice place to stay I stay here often for work. They are friendly and helpful. Holiday Inn gives you good consistent quality for a great place to stay. July 3, 2014
Rated 5.0 out of 5.0 by Fantastic Staff!! I can't say enough how friendly and helpful your staff was to us. You have a GREAT STAFF!!!!! July 3, 2014
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