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Rated 4.1 out of 5 by 68 reviewers.
Rated 1.0 out of 5.0 by Internet doesn't work and ignorant people Hi folks: Pretty awful experience,will not return to this location. Internet reception barely worked and personnel was generally unfriendly and ignorant about things. Don't stay here! Klaus July 21, 2014
Rated 5.0 out of 5.0 by Great place to stay Hotel met my expectations from the moment I drove onto the property. Very clean and well kept inside and outside. Staff were very friendly and personable. Hotel was clean, provided extra towels in the bathroom, which is rare for hotels. I loved having an extra sink and food prep area. Everything was comfortable! I would definitely stay again. July 15, 2014
Rated 5.0 out of 5.0 by Great Stay Great clean, comfortable rooms with a great and friendly staff. July 14, 2014
Rated 5.0 out of 5.0 by Very clean hotel The hotel was very easy to find. Everything seemed brand new. The choices available for a complimentary breakfast were excellent, and there are plenty of different types of restuarants within walking distance for other meals. The staff was super friendly and responsive. The mattress was a little firmer than I'm used to, but I still slept well. July 14, 2014
Rated 5.0 out of 5.0 by Perfect in every way! After having a bad experience at a competitor's hotel, Holiday Inn Express went out of their way to ensure our stay was perfect in every way. Michal assured us that it was standard procedure, and that all guests are treated this well..... July 10, 2014
Rated 4.0 out of 5.0 by First Time in Lebanon The staff was very helpful, efficient and friendly. The rooms were comfortable and clean. It was just what we needed after driving 10 hours from North Carolina. After 2 downpours in the mountains, it was a welcome relief to stop at the Holiday Inn in Lebanon. Getting this far in our trip and resting allowed us to have only 250 miles to travel the next day and it also meant we missed the storms. Thank you for your helpful and most welcome accomodations. The only problem we encountered was the pancake machine refused to work the morning we left...minor problem. The staff tried in earnest to fix it, but the machine had other plans. July 6, 2014
Rated 2.0 out of 5.0 by June Stay I should have gotten my Corp discount, but when I booked on line there is no where to choose a corporate discount. The clerk would not reverse my charges and re-charge me so I could have my discount, she had a bad disposition and really didn't care. The bath rooms could be a lot cleaner. I think all the maids do is dump the trash and go. the toilets as a WHOLE need to be wiped down? Shower walls need to be wiped down and other peoples hair not left in the shower! Bathroom floors need to be moped? I'm very disappointed in my resent stay at this Holiday Inn. This Hotel was always my first choice, but I think I will have to find another. This chain as a whole is not meeting my expectations. When in Rolla, MO this Holiday Inn has the same cleaning issues, plus the hotel was on fire twice and I was refused a refund or offered a discount for the disruptions in the MIDDLE of the night and it was freezing outside. July 2, 2014
Rated 5.0 out of 5.0 by Comfort I have stayed at the Lebanon Holiday Inn Express several times. I have always been very comfortable there. I hope to stay there again in the future. June 25, 2014
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