Rated 3.0 out of 5.0 by Cedar No Wifi
A little disappointed was unable to connect to Wifi the whole weekend we stayed, even with calling support. No luck
May 17, 2013
Rated 3.0 out of 5.0 by jtlizzy good hotel for area
Best choice in Lebanon. Room had not been completely cleaned when we check in and entered it. Called down to tell them but they just said the cleaning service must not have done everything. No one came up to check.
We had to get a bigger room than needed since it was all they had left. It was quite spacious and would be great for several people. Price was still fair.
Our room was above the pool and it was quite noisy.
May 17, 2013
Rated 5.0 out of 5.0 by yorkie65 Great Service
Excellent quality room, very friendly and helpful staff, and great free breakfast. If you are heading from Chicago to the South and need a stop over this hotel is excellent, just off I65. Will look to stay here again once flying in from London to Chicago en route to Louisville. Much cheaper than staying in Chicago on arrival.
May 10, 2013
Rated 2.0 out of 5.0 by PoorFrontDesk Untrained Front Desk!
A Priority Club member, I made reservations for three rooms on HIE website. On arrival I was told one of the reservations had been cancelled by front desk clerk that morning. Rather than letting us check in, the front desk spent 20 minutes on the phone with the manager trying to enter the proper "code and ID" in the computer. At 9:00 the following morning--while dressing for a funeral, housekeeping knocked to make up the room and were asked to return later. When we returned from the cemetary at 3 p.m., none of the 3 rooms had been made up. The desk clerk initially said he would call housekeeping, then informed me that there was no maid service for "stay over" guests. A housekeeper overheard the exchange and offered to make up the rooms (and did).
The breakfast attendant, on the other hand, was courteous, helpful, efficient and friendly. Front desk staff could learn A LOT about hospitality from her!
April 21, 2013
Rated 5.0 out of 5.0 by LesleyLT Newer Hotel - Spacious Rooms
I stay here whenever in the area. The hotel is on the newer side. Very clean and nicely appointed in the rooms.
Although they have a variety for breakfast, I am not a fan of the eggs or omelets. However, for cereal, breads/muffins, bisquits and pancakes, they have are excellent.
The workout room is always empty so it is easy to have your choice of equipment.
Although there is no market in the hotel, there are vending machines.
April 17, 2013
Rated 4.0 out of 5.0 by pbjmk5 Breakfast Staff
The person on duty at breakfast was very personable. Helped a family whose little boy became sick. She was very gratious to family.
April 7, 2013
Rated 5.0 out of 5.0 by Zombie Excellent proprety!
This is a very nice hotel. The facilities are clean, and very well kept. The rooms were clean and very comforatble and The staff was very Professional, friendly, accomodating and was quite respectful of thier prioirty club members.The breakfast was outstanding with a large selection and variety which was a pleasant surprise. I would highly recommend this property
March 23, 2013
Rated 5.0 out of 5.0 by BizTravelerFromSanDiego Frequent Visitor
I find myself in the region once to twice a year for two weeks and have been staying at this property for the last 5 years. The staff could not be nicer, the rooms are very clean and neat with wide screen televisions. My last stay (02/2013) all of the rooms on my floor (3rd) had just been renovated.
February 25, 2013