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Rated 4.1 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by sep 26 2014 Overall, very positive experience, very comfortable and secure. Internet service was inadequate.Quality of breakfast is poor. I would be very likely to stay there again, and would recommend this location to others. October 2, 2014
Rated 5.0 out of 5.0 by Relaxing room Always enjoy staying in Holiday Inn Express rooms. Great rooms w/ comfy beds...a home away from home :) October 2, 2014
Rated 4.0 out of 5.0 by Air conditioning The noise level of the air conditioner was rediculous. Im certain that each time I turned it down a notch, and in turn had to turn up the TV to hear it, that the people in the next room could hear it. It truly was ridiculously loud!!!!!!!! October 1, 2014
Rated 4.0 out of 5.0 by Air conditioning The noise level of the air conditioner was rediculous. Im certain that each time I turned it down a notch, and in turn had to turn up the TV to hear it, that the people in the next room could hear it. It truly was ridiculously loud!!!!!!!! October 1, 2014
Rated 5.0 out of 5.0 by Nice Nice place. Nice room. I do not wish to comment further. September 17, 2014
Rated 5.0 out of 5.0 by Clean room! I stayed at 2 other Holiday Inns during this trip and they no longer offer gravy for breakfast. Will miss this! September 16, 2014
Rated 4.0 out of 5.0 by SCULLY3 Good things happen to good people...the staff did a good job, as most do with my stays, and the overall experience was good. The price was at the high end, again, as I struggle with the lack of discounts or deals. Yeah I can use my points but it is not a deal, IHG knows it, to see a chunk go for one night. However, I enjoyed the stay and the property is nice. I recommend this hotel for staff, comfort, and quality. Thank you Lebanon! September 16, 2014
Rated 1.0 out of 5.0 by WORST experience in a long time. I travel for work and stay in 2 -3 hotels a weeks. This by far was the worst experience I have had in a very long time. I will never return to this hotel. The customer service was horrible. September 15, 2014
Rated 5.0 out of 5.0 by excellent choice very clean, modern, convenient, has what you need available September 12, 2014
Rated 5.0 out of 5.0 by Nicely appointed; extremely clean and comfortable This hotel was nicely appointed, and we found it to be extremely clean. The beds were very, very comfortable with very crisp linens. We would definitely recommend this hotel to anyone traveling in the area. We actually drove 40 minutes from our destination to stay at this facility. Would do it again! September 10, 2014
Rated 5.0 out of 5.0 by Great service and always a comfortable stay As usual, another great stay in Lebanon. We love the staff and the service. Stay here no matter if the business is in Lafayette, Lebanon or Crawfordsville. Excellent staff!!!!!!!!!!!!!!!! September 7, 2014
Rated 5.0 out of 5.0 by TV set The television flat screen was horrible.....blurry picture. September 6, 2014
Rated 4.0 out of 5.0 by Clean and comfortable All was great. Only negative was a loud air conditioning unit in room. September 2, 2014
Rated 5.0 out of 5.0 by Great location and comfortable beds. We are a DCI Family (Drum Corps International). Our daughters corps trains in Lebanon Indiana every summer for the entire month of June. They return again in August to attend the Championship event at Lucas Oil Stadium in Indianapolis. The location of the Holiday Inn Express hotel meets our needs for proximity to their training facility. During Championships in August the price point and short drive to the stadium are also desirable. August 29, 2014
Rated 3.0 out of 5.0 by Full house affected service but not room We stayed at this property on a weekend when the hotel seemed rather full. The room condition and breakfast were of the quality that I would expect of a newer HI Express. At check-in we were given keys to an already-occupied room, but hopefully that is an isolated incident. However, the Internet quality left much to be desired. One night we could not connect from our room and the hotel staff solution was for me to contact tech support. This marred an otherwise nice stay. August 28, 2014
Rated 5.0 out of 5.0 by meeting family needing 3 rooms.... :) I just want to express our happiness with this holiday inn express. both hotel employees, Courtney & a young man behind the desk at nite, were very welcoming and friendly. plus, the breakfast lady, very attentive. our rooms were large and clean, and comfy. we loved our stay at this property. we used the hot tub & totally enjoyed it. there were kids using the hot tub before us, and when we got there, it wouldn't go on with the timer. I went to ask the front desk manager, and he immediately came out and turned it on. he explained someone mustve hit the red stop button...I know it was the unattended children in pool area. which wasn't his fault at all....but, I have to say, this was a great way for grandma, myself, husband, brother & sister in law to enjoy extra family time. we'll be back and plan to use this hotel for our our overnites when we meet to switch mom in law...thanks everyone...great experience.... August 27, 2014
Rated 3.0 out of 5.0 by staff was fine our front desk lady made up for the poor wifi. I was disappointed that the wifi was not fixed as I was unable to do some time sensitive business August 21, 2014
Rated 5.0 out of 5.0 by College Experience I would Highly recommend this hotel to the parents having there siblings going to college in Indiana they are conveniently located in so many areas of choice. This hotel receives a 5 star from me because they are so consistent in making you're stay a pleasant one. August 21, 2014
Rated 5.0 out of 5.0 by Very quiet. Breakfast had good variety and loved the cinnamon rolls! Need two staff people at front desk. Had to wait awhile to check in because the staff person was on the phone for awhile for call-in reservations. No discount for senior citizens! Instructions for location obtained on line were difficult and had to stop and ask for directions. August 17, 2014
Rated 5.0 out of 5.0 by A geat experience. Our stay at the Holiday Inn Express was very good. We appreciated the professionalism and courtesy of the desk staff. Our room was very clean and comfortable and the breakfast was very good. Would stay there the next time in the area. August 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel, Friendly Staff I stay at a lot of Holiday Inn Express locations. This location, like most, is clean, neat, comfortable and affordable. Especially, since I used my IHG Rewards Points to pay for my stay! Staff was friendly and responsive to the minor issues that we reported. August 11, 2014
Rated 5.0 out of 5.0 by Enjoyable stay This is a very clean and comfortable hotel. The beds and pillows are extremely comfortable. The staff is very friendly and accommodating, especially Kendra at the front desk. I was surprised she remembered us when we checked out 2 days later. We just had a hard time connecting to the internet and the TV was difficult to turn on, but that did not change my excellent rating for this hotel. I felt very safe there inside and out. There is plenty of parking. Will definitely stay there again when in the area. July 31, 2014
Rated 4.0 out of 5.0 by Fantastic staff, but beware of the western "omelet" The breakfast was dreadful, in terms of the hot choices. Can you say "cat food" for the western omelet? Seriously. HOWEVER, the staff is VERY responsive to guest needs. My room had lousy internet and there is an odd trick to getting the TV on, but they really tried to resolve those issues. I was impressed. When I checked out they gave me a nice discount due to my inability to work on the internet in my room as the connection was as slow as dial-up. If you don't need fast internet and learn the trick to turning the TV on and like cereal, bagels, hard-boiled eggs and juice for breakfast, you'll be good. The pool and hot tub looked great. I just didn't have the time to use them while there. Overall, I recommend this Holiday Inn Express in Lebanon, Indiana. July 31, 2014
Rated 4.0 out of 5.0 by Very Comfortable Room We stayed for 2 nights at the Lebanon, IN Holiday Inn Express. We were not impressed with the breakfast choices either morning. The pancake machine was out of order and day 1 there were no cinnamon rolls. When we asked the person servicing the area, she said they were frozen. She did offer to microwave one for us, but we declined. The area was clean inside the hotel and outside the hotel. I was a little frustrated that employees would step outside the "back" door to smoke when that is a primary entry for parking and entering the building. We did not use the pool or exercise area. They looked to be clean and tidy as well. July 28, 2014
Rated 5.0 out of 5.0 by Holiday iNn Express Lebanon Front desk folks were great. Hotel was incredibly clean. Mattress and pillows were very comfortable. TV was good size. Wireless internet was very good. Fridge was nice added value. July 26, 2014
Rated 5.0 out of 5.0 by The staff was wonderful We arrived several hours before check in but the staff worked to make our rooms available within 10 minutes of our arrival. I was extremely pleased at their genuine hospitality. July 24, 2014
Rated 4.0 out of 5.0 by Comfort We stayed for 2 nights to attend a wedding in the area. I was a little disappointed that our rooms were on separate floors, although I made the reservations July 23, 2014
Rated 4.0 out of 5.0 by Fell down on breakfast The stay was exxcellent except for breakfast. We went to breakfast around 7am. There were no signature cinnamin rolls. The pancake machine was out of order. Also there was no cream cheese for the bagels, only peanut butter. July 23, 2014
Rated 1.0 out of 5.0 by Internet doesn't work and ignorant people Hi folks: Pretty awful experience,will not return to this location. Internet reception barely worked and personnel was generally unfriendly and ignorant about things. Don't stay here! Klaus July 21, 2014
Rated 5.0 out of 5.0 by Great place to stay Hotel met my expectations from the moment I drove onto the property. Very clean and well kept inside and outside. Staff were very friendly and personable. Hotel was clean, provided extra towels in the bathroom, which is rare for hotels. I loved having an extra sink and food prep area. Everything was comfortable! I would definitely stay again. July 15, 2014
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