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Rated 4.6 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Good experience Clean, comfortable, affordable, efficient and friendly staff. Can't ask for much more. They have stopped taking reservations directly and send calls to the Holiday Inn 800 service. So, if one has a negotiated rate with the local HI facility, it may or may not be in the Holiday Inn system. So, when making a reservation, make certain to tell them if you have a special rate. October 3, 2015
Rated 5.0 out of 5.0 by Most comfortable hotel stay This hotel was the cleanest I've stayed at with easy accessability. After a grueling business day these items were quite important. September 29, 2015
Rated 5.0 out of 5.0 by Quality control with value stay Polite and efficient staff- certainly valued breakfast included. Room was quite clean and comfortable. Bright smiles and conversation with Karen with checking out wishing we have a great day and 'was there anything she could make better. Good staffing. Thank you September 27, 2015
Rated 5.0 out of 5.0 by ótimo hotel, ótimo preço Estive, na mesma semana, em um hotel 4 estrelas em Toronto e posso afirmar que me senti mais bem atendida no Holiday Inn Express Lebanon. Todo o staff era atencioso e simpático, inclusive com relação às entregas de encomendas que eu havia feito antes de chegar ao hotel. Fiquei bem feliz com a minha experiência. September 21, 2015
Rated 5.0 out of 5.0 by My Stay My stay was great and the staff was the best of all. September 14, 2015
Rated 4.0 out of 5.0 by Good Hotel Didn't have any problems besides slow internet, and the staff were very responsive to try to mitigate that issue. Very friendly. September 12, 2015
Rated 5.0 out of 5.0 by AWESOME!! This is one of the best hotel I have stay in. The staff is great and friendly. The hotel is clean and the breakfast is really good. The TV has many good stations to watch, and the beds sleep good. There is a Walmart near by too. I was here for one night, but I would like to bring my whole family back and stay for a few days to a week. This hotel has everything for a vacation trip too. really nice indoor swimming pool and fitness center. September 11, 2015
Rated 5.0 out of 5.0 by Great stay with a great surprise!! The first impression I got was from the phone conversation with the manager, Karen. She was so nice and concerned for my ability to get to the hotel safely in a manner that I could drive (I don't drive highways, so she gave me back road directions) and her cell phone number in case I got lost! Who does that?? Upon arriving at the hotel, I was impressed with how clean and nice everything looked. She allowed an early check-in (1 p.m.) and didn't charge for an additional day. I was able to book a room right there in the lobby without prior reservations. She informed us of several places in the area to eat and discussed the local cab company, as well as gave me directions to the venue where I was going that night (printed them out for me, too!). She assured me that the other hotels in the area were not where I would want to stay! :) The room was clean and I checked the bed to make sure there were no bugs first thing!! :) There weren't!!! Yay! The halls were quiet - the whole area was quiet - no loud noises from other rooms or anything. The bathroom was equipped with a hair dryer (thank God!) and a small coffee pot. There was even a decaffeinated tea bag!!! Just what I needed! I was surprised to find a mini frig and microwave in the room, as well. The bed was comfortable and the AC worked great! The people who served breakfast in the morning were extra accommodating. Fresh bacon was being put out and a whole tray was taken away because it was out too long (it had only been there for an hour at best). Anything we needed was given to us with a cheerful and helpful attitude. The best thing about the whole stay was that the band I went to see was staying in the same hotel!!!! That meant breakfast with the band!! :) They were great! Talked to us, took pictures, and asked how far we had to travel home. The whole experience was well worth the money paid. There are cheaper hotels out there, but I can guarantee the stay at those places couldn't compare to the stay at HIE!! September 8, 2015
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