Rated 4.3 out of 5 by 38
Rated 2.0 out of 5.0 by Handyman24 My stay at holiday inn
Comfort was great , but unsatisfactory with cleanliness at bathroom.. Floor was not clean, and glob of hair in corner of bathtub.. My wife was uncomfortable with shower.. ( unsanitary)
I made a complain at front desk as we had checked out..
October 30, 2013
Rated 3.0 out of 5.0 by Normie1 Non-Smoking Room should be Non-Smoking
Our stay would have been much better had we had the non-smoking room we booked. We booked 2 non-smoking rooms and one was obviously smoking. When I complained about it they sprayed it which made it worse!! Having allergies it made the stay unpleasant and could not switch with the couple who went with us as they both hate smoke as well!
October 23, 2013
Rated 5.0 out of 5.0 by LtrNck7 Glad we stayed at a Holiday Inn Express
Although we have family in the Lebanon area, staying at the Holiday Inn Express was the smarters move we could have made. The Staff and Room were excelent. The Breakfast was way more than we expected and we loved the choices.
We are greatful that you are dog friendly with our Service Dog and other family pet. I would recommend that a doggy bag dispencer be placed directly across from the entrnace. We had our own but noticed that there were several dog piles that wer not cleaned up.
October 23, 2013
Rated 5.0 out of 5.0 by BNelson652 Holiday Inn Express 101813
I enjoyed my stay very much. Room was wonderful. I will be staying there again this week (10/21/13).
October 21, 2013
Rated 3.0 out of 5.0 by Reader11 Comfortable short stay
Visited for Columbus Day weekend. Husband and 6 yr old son used the indoor pool one morning after breakfast - had it all to themselves. Nice that towels were supplied.
Someone needs to address the extremely poor bedtime reading lighting - or lack of. Nightstand between beds has low voltage lamp, nothing overhead - could barely read. Volume on TV remote seems to be preset - had to fish around the TV monitor to find other adjustment. And why don't hotels supply nightlights of some kind?
Appreciated the coffee/tea maker, but in the bathroom? Really? Could have better used that outlet for, gee, maybe a nightlight??
Perhaps replacing the shoved-into-the-corner, oversized-for-the room easy chair with a smaller, but still comfortable chair and small shelf for coffee-makings might be a better use of space.
There was a small refrigerator plus a microwave.
More drawer space would have been appreciated - I believe there were only 3 or 4 shallow dresser drawers. We were unable to comfortably unpack - even for our very short stay. (And we're not heavy-duty, overpackers.)
Nicest surprise - best breakfast - hardly a mere Continental. Everything from refrig with milk, waters, juice assortments; choices of cereals; hot sweet sticky buns; eggs scrambled or omelet and sausage links and patties; bacon; pancake maker machine; breads of all kinds anad toaster; muffins - what more could you want for breakfast - included in the price! Impressive almost buffet-like offerings!
The sweet, friendly, white-haired German accented lady who passed around extras in the breakfast room, was the most customer friendly and terrific greeter, remembering the longer-stay visitors' names, a smile for everyone, asking all if they needed anything. She just couldn't have been more welcoming and gave a real homey feel to the place. She really made the stay worthwhile, herself, and made it easier to overlook any minor inconveniences mentioned above! Yes, we'll go back - and hopefully she'll still be there.
October 18, 2013
Rated 5.0 out of 5.0 by arbasicula Comfortable, Clean and Wonderful Staff
We stayed Columbus Day weekend and had a lovely time. The hotel was clean, the beds were comfortable and the staff was incredibly accommodating. The only thing that disappointed us was the musty smell in the exercise room. But that is a minor complaint. I would recommend the hotel and would certainly stay there again if we return to the area.
October 16, 2013
Rated 5.0 out of 5.0 by SP67 Excellent Hotel
This is the best Holiday Inn we have ever experienced. The staff is wonderful and very efficient, taking care of all our needs. Every time we visit, they make us feel like family and truly make our travels enjoyable. Wouldn't stay anywhere else in this area.
October 16, 2013
Rated 5.0 out of 5.0 by ONEOLY11 EXCELLENCE
I HAVE STAYED AT MANY HIES IN THE PAST AND JUDGING STRICTLY ON THE EXPERIENCE OF THE HOTEL AND STAFF, THIS MAY HAVE BEEN THE BEST I HAVE SEEN. I STAYED AT THIS LOCATION ONLY TO USE THEIR INDOOR POOL WITH MY 2.5 YEAR OLD TWINS WHO NEEDED SOME TIME TO LEARN. WHAT I FOUND WAS A FRONT DESK RECEPTIONIST WHO WAS ON TOP OF IT. PROFESSIONAL AND COURTEOUS GREETING, HELPFUL ANSWERS, AND A GOOD ATTITUDE. THE ROOM WAS WELL KEPT, AND CLEAN. EVERYTHING WORKED AND THEY PROVIDED PLENTY OF AMENITIES FROM COFFEE TO SHAMPOO. tHE COMMON SPACES WERE ALSO CLEAN AND WELL KEPT. THE POOL IS SMALL BUT REALLY NICE FOR WHAT IT IS AND THE TOWELS WERE NICE CONDITION. THE BREAKFAST AREA WAS HOPPING AND THE FOOD WAS GOOD. THE STAFF PERSON WAS FRIENDLY AND TALKED TO EVERYONE AND MADE SURE THEY HAD WHATEVER THEY NEEDED. LOOK THIS PLACE GETS AN A+. GOOD JOB!
October 9, 2013