Rated 4.6 out of 5 by 174
Rated 4.0 out of 5.0 by lacrossetourney Great Front Desk and Great Staff
Check in was smooth and fast.
When I went to room, it reeked of cigarette smoke. Had to go back down to front desk to change rooms which was a big hassle.
Front desk staff (heavy set gentleman who I did not get his name) was a huge help and had me in another room in a matter of minutes. Also recommended great restaurant. he is a great employee and should be recognized by Holiday Inn.
Also, the breakfast staff were very helpful and were constantly cleaning and asking if we needed anything. Very nice women who should be commended as well.
Disappointed with the disgusting smell of the first room, but your staff saved my stay and any negative comments I would have had if they did not come to the rescue.
Great staff, plain and simple.
June 23, 2015
Rated 5.0 out of 5.0 by John12w34 Excellent hotel, clean with good breakfast
Excellent hotel. Very clean, good service with a great breakfast
June 20, 2015
Rated 5.0 out of 5.0 by none necessary no title
was clean, and close to where i needed to be. was clean, and close to where i needed to be. was clean, and close to where i needed to be. was clean, and close to where i needed to be. wwas clean, and close to where i needed to be.as clean, and close to where i needed to be. was clean, and close to where i needed to be.
June 12, 2015
Rated 5.0 out of 5.0 by Dutch#2 Comfortable Bed
A/C was inoperative and had to be replaced, which required a room change.Manager was very helpful at making the change in a short period of time !! Thanks, for a great 10 day stay .
June 11, 2015
Rated 5.0 out of 5.0 by ps465 Feels like home away from home
Dear Staff and Management of Lebanon Suites,
My family and I look forward to staying at your hotel. Your warm welcome, clean comfortable room, and attentive staff is a wonderful change from many places we have logged. The ladies in the Breakfast great room are VERY attentive and do an excellent job of caring for the appearance, quality, and abundance of the food presented. Often in other hotels, one has to get to the dining room very early to ensure there is a breakfast food. At no time, ever, have we experienced this at the Holiday Inn Express in Lebanon. We look forward to staying at this fine, welcoming hotel again! Thank you for your care and attention to our pleasurable stay at the Holiday Inn Express Lebanon, Pennsylvania.
June 10, 2015
Rated 5.0 out of 5.0 by else47 great service
We had a wonderful stay at Holiday Inn Express and would recommend t to anyone. .
June 3, 2015
Rated 2.0 out of 5.0 by jimwithjen Not what I expected.
Upon arrival we tried several rooms as one had black mold in the corner behind the wall paper, one had cigarette burnt marks and nail polish stain on carper, and all rooms had dust on anything 5 feet high and above. The room we finally gave up on had a smell and we were given a bottle of free breeze so we could fix the problem our selves. The rooms need a deep cleaning and some carpet and furniture replaced. AC was loud and could not be set to fan on so every time it would cut on it can wake you up. Desk clerk stayed seated while helping guest and staff had general laid-back attitude towards problems and concerns. Over all I didn't feel that my visit was a priority to the staff.
June 1, 2015
Rated 5.0 out of 5.0 by gina66 Great place to stay
The room was quiet and comfortable. The staff was excellent and willing to help in any way. The bed was very comfortable and the breakfast choices good. I'd stay there again.
May 31, 2015