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Rated 4.6 out of 5 by 189 reviewers.
Rated 2.0 out of 5.0 by A Bit Disappointed We arrived at the hotel late on Friday night for a stay through Sunday morning as we were attending a special event near by. We paid for a king room with a jacuzzi in hopes that we would have some relaxation time. Upon our arrival, when we walked into the room we noticed that all of the pillows were in the floor and had no pillow cases. I had to go to the front desk to request pillow cases, which the night clerk gave me along with an apology. The following night, we decided to use the jacuzzi. While the jets worked fine, the drain stopper would not seat right and we had to use a wash cloth around the bottom of the stopper and it seemed to hold fairly well. There is also a feature on the jacuzzi where the water will come through a fountain stream type faucet and flow smoothly and quietly. This feature did not work. We spun the valve in both directions several times to no avail. We did make the best of the jacuzzi though. Later that night the fire alarm went off at 3:00am We were awakened and proceeded to go into the hallway to see what was happening to find several guests just looking out their room doors. Several minutes later the alarm was determined to be false but by then we were wide awake so it took us a little while to fall back asleep, and as a result slept through our alarm and missed the morning service at the event. July 31, 2015
Rated 5.0 out of 5.0 by Great Hotel This Holiday Inn in Lebanon, PA is the best. We always can look forward to friendly, helpful service. The staff go above what they are called on to do to make our stay very enjoyable and relaxing. We have a special needs son that travels with us and we are always given perfect room accommodations. The queen suites are very spacious and comfortable. The breakfasts are very good. We will continue to use this Hotel whenever we are in the area and highly recommend it . July 30, 2015
Rated 2.0 out of 5.0 by not great room was moldy smell, fire alarm went off at 330 am, room seemed stale and old July 30, 2015
Rated 5.0 out of 5.0 by Lebanon HI Express The staff is always friendly and helpful. I would definitely recommend and will stay on next trip to this area. July 27, 2015
Rated 5.0 out of 5.0 by GREAT SERVICE We loved everything about this hotel. The staff was very friendly and courteous, beds were great and was able to get sleep without tossing and turning. The showers were excellent and make you want to stay in them longer. Our whole experience was very nice and we would definitely stay there again if we are ever back in the area. July 22, 2015
Rated 5.0 out of 5.0 by Clean,Comfortable and Friendly The front desk check in was very friendly and welcoming July 21, 2015
Rated 5.0 out of 5.0 by Stayed here with our AAU team We stayed at the Holiday Inn Express in Lebanon with our AAU basketball team that was competing at Spooky Nook at the showcase tournament. The staff was very friendly , room was very clean, beds were comfortable and breakfast was great during our three day stay. Even though we had a bit of a drive back and forth to the tournament we enjoyed our stay at the Holiday Inn Express. July 18, 2015
Rated 5.0 out of 5.0 by Clean and quiet Great place to stay but breakfast average in comparison of other Holiday Inn Express hotels I've been to. I would definitely recommend and will stay on next trip to this area. July 17, 2015
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