Rated 4.2 out of 5 by 100
Rated 4.0 out of 5.0 by aunt2all Comfortable rooms.
The room was comfortable and I slept well. The breakfast was good and had a nice variety. It had a good area for me to park my large vehicle and I felt safe walking in late at night.
August 16, 2014
Rated 4.0 out of 5.0 by MSKL Comfortable bed and great service
This is the second time I stayed at this Holiday Inn and have been quite pleased. There are a few things that could be improved, such as better bathroom lighting and less chlorine added to the pool. But all in all, it was a good stay and I would return!
August 15, 2014
Rated 5.0 out of 5.0 by pjm01 First night on the way to vacation
Excellent visit. Will stay again when headed toward Southern California.
August 13, 2014
Rated 5.0 out of 5.0 by Tina 23 relaxing
this hotel was quite impressive. Very clean and courteous employees
August 12, 2014
Rated 5.0 out of 5.0 by Arbish nice hotel
Very nice and modern facility. Rooms are very spacious. The only negative is the pool is too cold, even in August.
August 12, 2014
Rated 4.0 out of 5.0 by DKL22 Clean and comfortable
All around a pleasant experience. I would definitely recommend it to others.
August 12, 2014
Rated 1.0 out of 5.0 by Jstradpalm Horrible Management but nice hotel?
The hotel itself is beautiful and nice and clean.
they have both business and family patrons. The food is good and the seating area is calming and nice.
Management Horrible they double charged me and when brought to their attention they said it didn't happen and o well. Had to call Guest relations to get it fixed. The maids checked me in no front desk staff available.
August 11, 2014
Rated 5.0 out of 5.0 Nice Place to Stay
Enjoyed our stay, breakfast left a bot to be desired, but typical for Holiday Inn. Pool was COLD!
August 7, 2014
Rated 1.0 out of 5.0 by Ichord disappointed
I have stayed here about 10 times and I am a platinum member. Each time I ask for a fridge or microwave, I am denied. They want me to pay more. I qualify for upgrades and never get them. The manager is rude. I will not be staying here again. There are other hotels around and holiday inn has lost my business.
August 4, 2014
Rated 2.0 out of 5.0 by S. McBride I hate to ever write a bad review
I travel most of the year and have elite membership with most hotel chains.. I am platinum elite with IHG. At the desk that seemed it did not matter. I asked for an early check in and was flatly told it would be 3 pm. Most hotels will at least be apologetic and understanding and let you know that as soon as a room become available. The maid service had started over an hour before we arrived . This was stated by the desk when I asked again if there was something that could be done. I was abruptly told 3 pm is the best they could do.. I called corporate customer services, they called the desk and a room was made available by 1:30 pm an hr later. Most Holiday inn properties have always been accommodating and friendly in every way.
Second issue was the internet and this is a problem with many IHG properties. I was getting a mere .72 Mbps which barely allowed me to access my work schedule at my offices. This was early when the parking lot was nearly empty. After the hotel was full later that evening it was worse. Finally gave up on paper work until we moved to another hotel further north. Most hotels should at least have access to 5 Mbps for those of us who need to work. My suggestion is for IHG properties to update their connection requirements.
August 4, 2014
Rated 5.0 out of 5.0 by DSNYDVA Nice Place to stay
We stopped at this hotel while passing through town and needed somewhere to sleep. It was a very nice Hotel. It was clean and the staff was very nice. I would stay here again in the future.
August 4, 2014
Rated 5.0 out of 5.0 by truckerjeff bathroom fixtures
A few more towel hangers would be nice. Like something over the toilet and to the side of the sink so you can hang your toiletry bag.
July 27, 2014
Rated 4.0 out of 5.0 by cpengineer I'd Stay Again
Other than the rotten kids in the room above us, we enjoyed our stay. Will probably make it our future stopping point when visiting our daughter who starts college at SDSU this year!
July 24, 2014
Rated 5.0 out of 5.0 by HRobin Weekend Wedding
Great value and very clean. The only negative was that the bathroom lighting was horrible.
July 24, 2014
Rated 4.0 out of 5.0 by sammartin Relaxing break
We used this hotel as a break in our drive from San Francisco to LA. Although it's rather remote, being just off the freeway with little nearby except for a Jack in the Box and some petrol stations, it was a very pleasant place to spend the night. The outdoor pool, and Jacuzzi, were very welcome after a long drive, and the breakfast was very good.
July 23, 2014
Rated 4.0 out of 5.0 by I need quiet. About Location
Ten degrees cooler here than in valley.
Room opposite freeway, away from crossroad very desirable for quietness.
Choose Holiday Inn Express and you always know what you will get. Location only variable.
July 20, 2014
Rated 5.0 out of 5.0 by Zoby welcome rest stop for the night
Traveling with family in two vehicles from Wash to Cal we stopped for the night about 9:00 pm. The Hotel was about full but rooms we found and a place to eat located.
We did not have reservations. Based on past experience with Holiday Inn (which has always been good), we found this experience a step above.
We left early the next morning after an excellent breakfast which satisfied all 5 of our party who have varying tastes.
I will consider Holiday Inn more often in our future travels based on this short visit.
July 15, 2014
Rated 5.0 out of 5.0 by LlliJensen Lilli's Stay
Same as found in first comment area of the survey.
July 11, 2014
Rated 2.0 out of 5.0 by Fed up 3 Rude staff
If this wasn't the only option for hotel other than a truck stop I would never stay here again
July 9, 2014
Rated 5.0 out of 5.0 by gninnals Comfortable stay
We arrived late because of freeway work. I was very tired. The front desk helped us get checked in quickly and provided a wheelchair for my wife.
July 6, 2014
Rated 3.0 out of 5.0 by jenjen56 Best option in the area
The hotel is new so the rooms are nice and fresh, the staff is in need of training but it's the best option in the area. The pool is nice and they do have workout area. Just don't expect any staff assistance checking in and checking out are an issue. The front desk staff doesn't really offer up any help with information about Mount Pinos or directions unless PRESSED!
July 5, 2014
Rated 5.0 out of 5.0 by RangeltheClown2 Clean, well-maintained property
This HIE was excellent as usual. The only issues I had were the lighting in the exceptionally clean bathroom and the breakfast/breakfast area. To be fair, it seemed to be a very busy morning and I think it was difficult for the breakfast staff to keep up. This is a very clean and well-maintained property.
July 4, 2014
Rated 4.0 out of 5.0 by NorthernBound01 On the "way to" somewhwere else.......
The rooms are quiet even though you are close to the freeway. It is a great one night stop on the "way to" somewhere else. There really isn't a whole lot there, a few gas stations and a restaurant. The rooms were clean and the housekeeping staff seemed to be on top of things. The breakfast was very average, nothing spectacular but it was something to eat and there was a little variety. I think the hotel is slightly overpriced for what they have and where it is. I was not recognized at all for being a IHG Rewards member. I paid a similar amount at a competitor for a two room suite in a very nice area in northern California.
July 2, 2014
Rated 4.0 out of 5.0 by Phsaty Clean and Comfy
Great place to stay as a rest spot. Bathroom was really cold.
July 2, 2014
Rated 5.0 out of 5.0 by charlyn1015 great value
This was a convenient stop on our way to San Diego from San Francisco.
July 1, 2014
Rated 5.0 out of 5.0 by Californiakid My Favorite Sign
I travel a lot ,and when midnight comes around it is time to get off the highway. I always look for a Holiday Express, and once again I see the sign. The staff was awake and welcoming, which I love ,fast check in, a clean room, good night sleep and a filling breakfast and on the road again. You Guys Rock!!!!
June 30, 2014
Rated 3.0 out of 5.0 by mabuhay33 Perfect for a quick stopover.
Stayed here with our children using our IHG points. Location is in a small community. Perfect for a quick stopover, but not as a vacation destination. Evening & morning staff at the front desk were good, but not super friendly customer service as other IHG hotels we've stayed at. Room was clean and comfortable. Breakfast was good, cinnamon rolls, eggs, biscuits & gravy, etc. CONS-No fridge or microwave. Coffee machine in the bathroom which seems unsanitary. There wasn't anything that made them stand out from other IHG hotels or competitors. If they added a fridge we would probably give it another chance for a quick stopover.
June 30, 2014
Rated 4.0 out of 5.0 by jameslab Good place to stop.
I stay here when driving from Berkeley to LA and we leave late. It is a convenient stop that makes for a short drive the next morning. The hotel is clean, quiet and comfortable. Rooms are large with high ceilings. Service is excellent. Would be a good base for exploring the surrounding wilderness areas.
June 28, 2014
Rated 5.0 out of 5.0 by BerkleeParent Convenient and friendly staff
The desk staff were very friendly and helpful upon my arrival in assisting with locating nearby food facilities.
June 23, 2014
Rated 4.0 out of 5.0 by westm0reland Great except for "suite" description
Everything about the motel was great EXCEPT if you choose to stay in the "suite" with the "separate seating area" be aware that the only 2 ways that it is separate is that 1) you are sitting on a couch instead of a bed 2)There is a 2-3 foot wide wall between the couch and beds. We wanted the separate area for our 7 year old to go to bed before the rest of us with some semblance of noise and light reduction. Not a possibility with the 2-3 foot wall. So I felt like we paid a higher price for a couch and 2-3 foot wall.
I will say that other than this, the hotel was good. Very clean, nice staff, GREAT breakfast.
June 21, 2014