Rated 4.5 out of 5 by 296
Rated 5.0 out of 5.0 by NitaBry Weekend stay
The staff in all areas came across as warm, friendly and happy to help. They made us feel very welcome and comfortable. We'll certainly be going back.
January 29, 2015
Rated 5.0 out of 5.0 by cliffog Much better than expected
A city centre chain hotel I expected to be dingy, worn and cold. It wasn't any of these - and the staff were very helpful!
January 27, 2015
Rated 3.0 out of 5.0 by JLW1 Good except lack of understanding when taxi failed to arrive for 35 mins
Everything was comfortable and seamless, until I booked my taxi at reception. I was told 5 to 10 mins. It finally arrived 35 mins later after requesting reception to ring 3 times to chase. They told me it was due to snow. Taxi told me they only got the call few mins before it finally turned up! I was late for my meeting, and the Lady I was waiting with told me she had been late every morning due to same problem. Taking into account that I had travelled from Cumbria the day before and at cost stayed in this hotel to ensure I was not late for the meeting, the service from the hotel via the taxis they choose to pass residents to, is extremely poor
January 25, 2015
Rated 5.0 out of 5.0 by Pacent Great staff
When I arrived after a 5 hour drive I was welcomed as though I was a regular, which is always a good sign of well trained staff, the meal was excellent and great value for money, and although it was wet and snowing the entrance area was kept clean and dry.
January 24, 2015
Rated 5.0 out of 5.0 by Nic33 Excellent value for money
Value for money, excellent facilities, excellent breakfast, extremely helpful staff
January 17, 2015
Rated 5.0 out of 5.0 by DavidR Another excellent stay
I have lost count of the number of times my wife and I have stopped here in the last 2 years but it won't be our last. We use the hotel to visit out daughter in uni, we have tried others but always come back here. The rooms are lovely and spacious with comfortable beds and are very quiet. The breakfast is average but OK for the price. The real jewels in the crown are the staff, always very friendly, courteous and extremely helpful. The check in and out is very quick and efficient and parking is cheap and just outside the door unlike another hotel just down the road. We will be back
January 15, 2015
Rated 5.0 out of 5.0 by Tonym0 Closer than you think
Booked this as we were going to the Theatre and expected it to be quite far out of Leeds. Within 10 minutes of city centre which meant it was a nice walk rather than a taxi.
Nice room with all the facilities you would expect
Had a meal in the restaurant, a limited menu but the food was very good
Breakfast had a lot more than I expected and serving until 11am on a Sunday was great
January 15, 2015
Rated 4.0 out of 5.0 by Daley8 Clean and spacious rooms
Perfect location for Leeds City Centre
Pleasant welcoming staff, comfortable rooms, with on site parking facilities.
January 14, 2015