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Rated 4.5 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Excellent welcome, relaxing stay Despite arriving late we received a warm welcome from an excellent concierge. The room was comfortable and clean and breakfast was just right, Conveniently located for the city, this is an ideal hotel for anyone visiting Leeds. I would strongly recommend the Leeds City Centre Holiday Inn Express to anyone visiting Leeds for business or leisure. June 23, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly Stayed at this hotel for a midweek break while attending the First Direct Arena. Quick and easy check in with great staff, comfortable and clean room, great breakfast. June 22, 2014
Rated 5.0 out of 5.0 by overnight stay having used holiday inns previously I was not disappointed the staff were really pleasant and polite room clean and on site parking a bonus. June 21, 2014
Rated 4.0 out of 5.0 by Water in the Shower I prefer having a very very COLD shower. In my Room the water was either Warm or Very Hot. No cold water in shower at all. June 19, 2014
Rated 4.0 out of 5.0 by Great value accommodation We have stayed at this hotel numerous times over the years, as two of our boys went to Leeds Uni. Its a great place to stay if you are looking for somewhere that provides good value accommodation, polite and efficient staff, in a location convenient to both Universities, and the town centre shops. I just wish they could do something about the house bricks they call pillows ! June 12, 2014
Rated 2.0 out of 5.0 by Bad neighbours and poor staff On the Saturday morning, at about 3am, the people in the next room embarked upon a loud discussion which turned into a full-on row by about 4-ish. We rang down to the desk to ask if someone might be able to do something about it, but nothing was done. The noise continued. We did not hear anyone come up, or phone the room (and we could hear everything going on it that room). We rang down again around 4:30am but again nothing was done. The noise continued till about 5:30am when they finally ran out of steam. Consequently my wife and I got around 3 hours of sleep which completely ruined for us the family wedding we had traveled across the country to attend. Also, during our stay, my mother-in-law's key kept failing and she had to go back down to the desk at various times (around 5 in all) to have it seen to. This would have been simply a minor inconvenience, but the person on the desk was extremely condescending about it and had the audacity to suggest that it was her fault that it kept happening! That somehow it was due to her keeping the card next to her mobile phone (which she wasn't doing). She was spoken to in a very off-hand manner that angered us considerably. June 12, 2014
Rated 3.0 out of 5.0 by Staying on business Everything was fine with the stay apart from the air conditioning unit in the room which came on whenever it decided it wanted to and only delivered cold air to the room. Night staff member called John was very quick to respond and provided a heater that I could use. However the issue he raised with maintenance was not fixed during the course of my stay of a few days. Parking was great and the staff were very helpful and friendly at all times. June 11, 2014
Rated 5.0 out of 5.0 Business Visit Excellent standard of bedroom and bathroom comfort and cleanliness. Lovely crisp bed linen, quality duvet and thick towels. Friendly, cheerful and professional staff. Breakfast disappointing if you're not a cooked breakfast person - and better range of fruit would have been better with red fruit compote to go with yoghurt and granola etc. Not really any healthy breakfast option on offer. June 9, 2014
Rated 4.0 out of 5.0 by leeds break family enjoyed their stay..first time in a holiday inn. The children soon worked out the wifi and the tv and had a relaxing evening June 7, 2014
Rated 4.0 out of 5.0 by great hotel I have stayed here a number of times and no complaints, always friendly staff great rooms June 6, 2014
Rated 4.0 out of 5.0 by Strangely no bacon The room was great and so were the meals I just cant understand why there was no bacon at breakfast June 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed, parking facilitiies Convenient for visiting students in the area. Staff very welcoming. Room bright and clean. May 31, 2014
Rated 4.0 out of 5.0 by Recent stay Stayed here before and never had any issues. However on my recent stay on Sunday 25 May I was in a room with noisy neighbours. Two young men were in the room next door and made a lot of noise, making it difficult to get to sleep. Staff at reception were full of apology and advised had I rang down they would have deployed security to have a word. Other than this minor hitch hotel very welcoming and comfortable. Breakfast adequate butwould benefit from the addition of bacon to the menu. May 30, 2014
Rated 4.0 out of 5.0 by Great Staff Goo staff on reception makes this an outstanding hotel May 27, 2014
Rated 5.0 out of 5.0 by Great experiencee, accommodation and service Enjoyed my stay. Nothing to complain about. Good customer service, pleasant and helpful staff. May 19, 2014
Rated 5.0 out of 5.0 by Great Hotel Once Again This is the second time we have stayed at this hotel and we will defiantly be back. Ideally situated near the town centre within walking distance or a short taxi ride away, which can be arranged by reception within five minutes. Very friendly staff, rooms clean and comfy, lots of fresh towels. Tea and coffee in rooms, free breakfast which is amazing. My only suggestion is a bottle of water in the room would be appreciated. May 13, 2014
Rated 4.0 out of 5.0 by Leeds Central Friendly staff and good service at a very reasonable price, close to main arterial roads and city centre amenities. Ideal for business travel. What's not to like? May 9, 2014
Rated 4.0 out of 5.0 by good rate quality-price I really recommend it. It's really close to the city center (not more than 15 minutes walking) and the service, the rooms and the staff were really great, considering the price. May 9, 2014
Rated 5.0 out of 5.0 by Very friendly staff We have stayed here in the past as the location is ideal for visiting family plus the hotel is only a short walk into the city centre. My husband likes the breakfast buffet due to the choice and the rooms are comfortable. Friendly/helpful staff and I would recommend the Holiday Inn Express (Cavendish street) to anyone visiting Leeds. April 29, 2014
Rated 5.0 out of 5.0 by Excellent choice. Excellent choice, clean and best value for money. Perfect room facilities and there is a bus stop just 1min walk from the hotel. April 26, 2014
Rated 5.0 out of 5.0 by One night in Leeds No prior knowledge of Leeds, reception staff very helpful, gave excellent information and pointers, will certainly book again this year. April 21, 2014
Rated 4.0 out of 5.0 by Leeds weekend Staff were excellent and friendly. Good value for money and room was very clean. Facilities were good, even saw a customer being provided with a tray to allow her to have breakfast in bed. Nothing was too much, bought a couple of beers from a Supermarket and not only did the bar staff open the bottles but also provided glasses. April 17, 2014
Rated 5.0 out of 5.0 by Comfortable Service Comfort, economical and superb service Special thanks to Gordon who bowed me during checkout for being IHG member April 16, 2014
Rated 5.0 out of 5.0 by excellent budget stop The hotel is around a 15 minute walk from the city centre, and the staff were very welcoming. I was offered points or free drink / snack as per my priority rewards status. if you need to drive parking is £5 / £3.50 if you are a platinum member. The hotel was very quiet, and a good nights sleep was had. Overall a great stay. April 14, 2014
Rated 4.0 out of 5.0 by Good quality hotel Had a good one night stay at this hotel. Staff very friendly and room clean. Perfect for overnight business travel. Would stay again. April 12, 2014
Rated 5.0 out of 5.0 by Good quality hotel Very clean hotel, good food and service from the staff would definately book again. April 12, 2014
Rated 5.0 out of 5.0 by Excellent staff Service by all staff was excellent. All staff smiled and spoke to guests. They were very helpful when approached. Lack of bedside table and heater which blew over the beds prevents me giving a higher score. April 3, 2014
Rated 5.0 out of 5.0 by Wonderful staff and lovely hotel The service that my partner received from the staff was wonderful. My partner had a operation on the day of our arrival, I had informed the staff of this ahead of us arriving - they were so helpful and accommodating, also professional and friendly I could not have asked for more. The room was spotlessly clean and very comfortable. At breakfast the staff were very attentive. I cannot fault anything about this hotel and I would not hesitate to stay again. Thank you. April 1, 2014
Rated 5.0 out of 5.0 by Quietly Efficient One thing I must mention. The staff on the front desk are first class and friendly both on arrival March 30, 2014
Rated 4.0 out of 5.0 by Great service and breakfast enjoyed the visit and most convenient for visiting the family. The rooms were clean and adequate and the shower was ideal. We were disappointed with the air conditioning again and would much prefer a radiator or electric heater in the room. Could not get warm when we came in cold. March 28, 2014
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