Rated 4.0 out of 5 by 232
Rated 4.0 out of 5.0 by Dee88 voucher system for breakfast a pain
The hotel was easy to find, the parking good, the staff generally helpful, the bar service good, the rooms were fine, unfortunately the system of vouchers for breakfast broke down as we firstly weren't registered for breakfast even though we had paid and then we didn't receive any vouchers for breakfast. When we arrived for breakfast the restaurant next morning we could not have it just on proof of payment - we needed to go back to the front desk and have vouchers issued while the family couldn't have breakfast until we returned with the vouchers - all seemed far too fussy for something so straightforward to book.
July 17, 2014
Rated 4.0 out of 5.0 by phil1967 car parking
hotel ok staff were good but the car parking was poor
July 14, 2014
Rated 4.0 out of 5.0 by Bleurk Tour Etape
Stayed here for the weekend of the Tour de France. Well located. Everything in walking distance including station although its uphill on the way back to the station.
All good except no aircon, you can open the window (and get road and other noises) and there's a fan but if it had been warmer weather the room would have become too hot as it was it was just about OK.
Otherwise friendly and helpful staff, clean queit and comfortable.
July 10, 2014
Rated 5.0 out of 5.0 by cyclenurse tour de France
It was a well run hotel in a great location. We would stay at this hotel again. It had a great atmosphere for the tour de France.
July 9, 2014
Rated 4.0 out of 5.0 by Pat The Rat Good
Good Hotel. Only problem was wallpaper was starting to come away from wall
July 7, 2014
Rated 4.0 out of 5.0 by mickeymouse123467 The only choice
Only significant hotel in area .....................................................................................................................................................
July 4, 2014
Rated 4.0 out of 5.0 by Yougee Nice hotel
Found staff courteous and the room was comfortable. It is a shame breakfast not included
June 30, 2014
Rated 1.0 out of 5.0 by pica-chu It was a mistake booking this hotel.
As the rating was good, we booked this hotel for three nights. But, it was the worst hotel experience I had in the recent years. The hotel is really old inside and looks like 70-80's, the restrant's ceilling is depressingly low. No air-conditioning & no fridge in the room. We wanted a twin room, but were given a double ( two single were joined). We asked the staff to separate the beds, but we were asked to change a room. So we packed our suitcases again. We ended up a worse room than the original room.
The following day after coming back from a day-out at 16:00, our room wasn't made up.
This hotel is connected to the conference centre and the first night when we were there, some party was going on till 3 am and people were outside of the hotel making huge noise. As there is no air-conditioning in the room, we left the window opened, but needed to close it as the noice was so bad. But then, it was too hot to sleep. There were more, but I can't list all of them.
June 30, 2014
Rated 4.0 out of 5.0 by DellBoy2403 Ideal location for visiting Harrogate
Main restaurant was occupied by large parties when we came to use it. No indication was available that we should use the smaller 701 restaurant.
Value for money in the 701 was good but limited choice.
Service was however swift and attentive.
It would be a good idea if there were local street maps available in reception.
June 30, 2014
Rated 4.0 out of 5.0 by McTraveller Convenient, Standard Holiday Inn Offerring
Great hotel location for the conference I was attending. Room was good and facilities just right. Dinner in the restaurant was quite good considering I arrived fairly late and they managed to accommodate me. Breakfast was disappointing as a very poor selection of fresh fruit and canned orange / grapefruit segments does not really represent quality in a brand. Also machines to dispense tea and coffee, self service - again, at the price point of this hotel I would have hoped for service of this to table. This is not an express by holiday inn after all.
If I had been in Harrogate for leisure and therefore had more time for breakfast this would be enough for me to look elsewhere.
June 29, 2014
Rated 3.0 out of 5.0 by Filta Group Great hotel in a good position
Generally this hotel is exactly what you expect from a Holiday Inn. It looks impressive abd is very functional. It is in a good position for the town centre and places to eat.
June 29, 2014
Rated 3.0 out of 5.0 by Hazcam Nice looking Hotel
The Hotel was nice from outside and in the general reception and bar areas. The rooms however let the hotel down mostly because there was no way to control the room temperature. Although there was no heating on the room was very hot and stuffy. The only way to try to lower the temperature was to leave the window open and then the traffic noise together with late night revellers meant a very poor quality of sleep. If only air conditioning had been installed it would have made a huge difference. Otherwise the rooms were fine.
June 19, 2014
Rated 4.0 out of 5.0 by Gary W Comfortable overnight stay but charged the wrong rate
Booked online using the Holiday Inn website but somehow the reception desk had the wrong rate. This shouldn't happen if the computer systems are working well.
Otherwise a comfortable stay, up to the standard I'd expect from Holiday Inn.
June 18, 2014
Rated 3.0 out of 5.0 by rene27 average hotel dissappointed
The last time I stayed at this hoteI approx 5 years ago was quite impressed overall but this time I thought that it had deteriorated and nothing like normal Holiday inn hotels (thankfully)
I stay in Harrogate four times per year on business.
i have been using another hotel and will return there!!
June 17, 2014
Rated 5.0 out of 5.0 by stace04 Comfortable rooms, great views and good night's sleep!
A very smart and comfortable hotel with everything you could need. I stayed here for 1 night for business purposes and the staff were very friendly and efficient. The rooms were comfortable, the beds were too and I liked that I was given the choice of pillow- soft or firm. The floor I was on was very quiet and I had a good night's sleep. And what beautiful views from my room!
My only groan would be that the breakfast was very overpriced for what it was- there should perhaps be 2 different breakfast prices depending on what people want.
The hotel car park was fantastic- safe and secure with easy access up to the hotel.
I would have no problems recommending this hotel to others.
June 17, 2014
Rated 5.0 out of 5.0 by DCandDAC127 Good hotel, pity about the room temperature
It seems curious that there was no control available to reduce the temperature in the room. It seems that there is no air conditioning provided.
The fact that only a duvet is provided as a bed covering made the problem worse at night, we were kept awake by excessive heat. Also there was no alternative to the duvet such as a single blanket and a sheet - as we have found in other hotels.
June 17, 2014
Rated 4.0 out of 5.0 by Alan58 Great stay and very good location.
I occasionally stay at the Holiday Inn as I sometimes work in Harrogate. The hotel is very clean and comfortable. The staff are very welcoming and informative. As an added bonus there was also 2 free days worth of wifi usage for being an IHG rewards member. It is very well located, only a short walk to numerous bars and restaurants. I would be happy to recommend this hotel.
June 15, 2014
Rated 4.0 out of 5.0 by RGB2 Excellent except for the dining room and food.
Too cramped, i.e. lack of space in the dining room and food not hot. Other than that an excellent hotel with friendly, helpful staff.
June 10, 2014
Rated 4.0 out of 5.0 by Penny 47 Good location and very good service.
Just stayed for 3 nights and it was very enjoyable. The staff were very courteous at all times. It would be nice to have air conditioning in the room. Would recommend this hotel to anyone staying in Harrogate. It is close to the town centre so no need to use the car. A nice walk to Harlow Carr gardens.
June 9, 2014
Rated 4.0 out of 5.0 by JoeAt7 Stay at Harrogate for visit to Harrogate Theatre
The Holiday Inn Harrogate is very conveniently located for shopping, restuarants and for the Harrogate Theatre.
We have stayed several times and this time felt that the hotel was starting to look a bit jaded. Whilst the room was adequate I would look forward to improvements in 3 areas
(1) bed was quite firm and did not give great quality of sleep
(2) would like to see individual air conditioning in room
(3) in this day and age, all inclusive wi-fi would be a good idea. Apparently there is a free service but it is not really advertised and customers are not made aware of a passsord that can be provided to give you free access - instead the user is confronted with a daily charge.
June 8, 2014
Rated 4.0 out of 5.0 by alanwj Good hotel in Harrogate
Good location easy 10 minute walk to most places. theatre and Bettys easy walking distance.
June 7, 2014
Rated 5.0 out of 5.0 by Graham S Excellent four day break.
The reception staff set a very good impression when you check in. Very helpful.
June 6, 2014
Rated 3.0 out of 5.0 by Yando Business trip
Average stay, there might be better options in the area.
June 5, 2014
Rated 3.0 out of 5.0 by BobGN No air conditioning!!
We were on the south side of the hotel. Although it was not particularly warm during our stay (10C-20C) the room was quite warm and could not be cooled down because there is no air conditioning and the windows do not open very far.
Breakfast was good value; dinner less so.
June 5, 2014
Rated 4.0 out of 5.0 by Earleyriser Nice hotel and nice people
We used this hotel as a base to tour Yorkshire and I was not disappointed with the choice. The hotel provides all the services you expect from a 4 star hotel. The bonus was the staff, they were friendly and extremely helpful.
Holiday Inn Harrogate
June 5, 2014
Rated 4.0 out of 5.0 by Breeff2012 Almost Perfect
We are regular patrons of this hotel as it is a really goot place to stay, however, just recently (this stay and one previously this year) we have had the same experience in getting Breakfast delivered to our room. Last time it was not delivered on time and this time the selection sheet which we left on our door handle was not even collected. I alerted this to room service whereupon it was swiftly collected. HOWEVER, it took almost an hour to correct the mistake and make a delivery to our room. This made it a panic for us to be ready for our scheduled family event at the local church. This is stress which could have been avoided!!!!!!!!
I beleive that the Breakfast in the room facility needs to be seriously looked at to ensure that this does not happen as regularly as it would appear to. This may be because the staff working on the weekend are not as dilligent.
We were not the only room to have experienced this error.
June 4, 2014
Rated 3.0 out of 5.0 by shezell parking
Arrived at this hotel the staff are friendly didn't like the hotel it was too big also we were placed right next to the fire door so whenever anybody left their room the door banged which disturb our sleep. We also couldn't turn the heating down we couldn't find the temp gauge and on opening the window to let in fresh air it was really noisy.
June 2, 2014
Rated 5.0 out of 5.0 by Monto Great staff
Arrived to find we had been allocated double room instead of twin , sorted out at reception by the young man on duty. He immediately gave us a voucher for a free drink in bar while we waited. Upgraded to twin with sitting room (what a nice surprise )
We ate breakfast and dinner in the hotel , food was good and reasonably priced. Staff were excellent cheerful and pleasant
Would certainly recommend if you are visiting Harrowgate
June 1, 2014
Rated 5.0 out of 5.0 by MSLR3 A Very Pleasant Stay, Thank You
Pleasant location, nice rooms, and very good service even though there were 2 coach parties staying. Everyone worked very hard to make this a memorable stay. Thank you.
May 23, 2014
Rated 5.0 out of 5.0 by aitch154 how do they do it
quickly,silently Holiday Inn staff keep everything spotless,you never hear vacuums roaring outside your room at 8am or see cleaners at all yet everything is cleaned to a high standard and the reason we keep going back,apart from the great staff,comfortable room great prices,yes the FABULOUS BREAKFAST one of the highlights of our stay.Thanks once again Holiday Inn for a superb stay
April 26, 2014