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Rated 3.8 out of 5 by 397 reviewers.
Rated 3.0 out of 5.0 Smelly bathroom Bathroom stank. I think this was due to leaking shower and cracked bathroom tiles. to get right temperature and deal with smell I had to open the window. This resulted in some noise but was better than the smell. The lamp over the desk did not work. Overall room needs some care, cleaning and attention. Reception has gone from absent and surly at my last visit to adequate on this one. I will try not to stay here again but it does have an advantage of location - good for Armouries (although if you are visiting Leeds centre there are other options). There are other HI Expresses that perform better. July 24, 2015
Rated 3.0 out of 5.0 by Polite staff but check-in later than advertised Good location; clean hotel; check-in meant to be from 2pm but rooms were not ready. July 23, 2015
Rated 2.0 out of 5.0 by Check In disaster Normally great service at Holiday Inn but wont stay here again. The check in staff were completely unhelpful, room not ready and generally rude. July 22, 2015
Rated 5.0 out of 5.0 by Awesome hotel I have stayed in HI express on 10th June. I would definitely recommend to anybody. I myself will stay there on my next visit. Great value for really good price. On the reception I have always dealt with Eunice. Kind, friendly and professional receptionist lady. My room was beautiful with huge bed, which is very important for me as I am very tall and I like a lot of space around me, plenty of lamps and amazing bathroom with lot of spare towels and soap. I also appreciated the large desk as I needed to do some work as well. Hotel is about 10 minutes walk from the center and train station. Very convenient for me as I prefer to walk everywhere. I almost forgot. I was stunned (in a good way) by all the food I could choose for breakfast. The dining room chairs were comfy which is another characteristic other people may find as important as I do. July 21, 2015
Rated 5.0 out of 5.0 by excellent reception staff Lovely hotel close to The Amouries and Leeds University. We stayed here for my sons graduation and we were not disappointed July 21, 2015
Rated 3.0 out of 5.0 by Good but a couple of avoidable let downs one of the bath towels was threadbare and the basin plug did not work July 17, 2015
Rated 5.0 out of 5.0 by working weekend Great comfort and welcome from the staff, very comfortable and quiet room. Spotless. Just great, loved the location. July 14, 2015
Rated 4.0 out of 5.0 by Would stay at again Can't beat the location right across from the Armouries. Can be a bit noisy in the area so check if any events are going on or if they have hen/stag parties booked. July 14, 2015
  • 2015-07-27T11:36:35.213-05:00
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