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Rated 3.7 out of 5 by 271 reviewers.
Rated 2.0 out of 5.0 by Poor heating The CH made loud noises all night and prevented sleep November 18, 2014
Rated 4.0 out of 5.0 by Great Sleep Comfy BEd Enjoyable stay and would be willing to stay at this hotel again as I have done over the last year. November 18, 2014
Rated 4.0 out of 5.0 by Convenient position Convenient for visiting Leeds, without having to stay in the city centre. Hotel clean and tidy. Staff friendly November 18, 2014
Rated 3.0 out of 5.0 by Budget Hotel This HIE really does have a budget hotel feel about it, which isn't always a bad thing. Location is good and a nice big car park next door although this does cost quite a bit and should be considered in the overall price for your stay. Bedroom was roomy and clean, never really spent much time in it, bathroom soap dispensensers were really poor, breakfast was busy with a limited selection but had everythig I was looking for (cereal and toast#. My only gripe was the checking out staff, I waited behind one person #block booking# for 10 minutes whithout any recognition I was even there. Staff talked about how good they were and how bad the other check in staff were as he was picking up the peices after a 2 week holiday. This was very unprofessional. After 10 minutes I slid my keycard over and asked for a receipt to be sent to me and walked out so never really got to check out #good thing I had paid the night before) although he did shout after me that it would need to be emailed. November 17, 2014
Rated 5.0 out of 5.0 by Lovely staff, great position Lovely position, next to canal. Easy to walk into town. Very friendly staff, rooms comfortable. Car park right next door to the hotel. November 12, 2014
Rated 4.0 out of 5.0 by Business Stay A good place to stay for a business overnight apart from the internet access could be faster November 11, 2014
Rated 3.0 out of 5.0 by OK Not the greatest hotel - bed was comfortable but was put in a disabled room with basic wet room facilities. There was an adjoining door to the next room which although I kept locked from my side concerned me as a female staying alone. Breakfast was poor. Poor choice on dinner menu - no good if you want to eat healthy. November 10, 2014
Rated 5.0 out of 5.0 by Exemplary Staff I have never encountered such genuine and delightfully pleasant and helpful people in a busy city hotel before. They were thoughtful, kind and highly professional in their approach to me and other customers. When I ask for some help to find the place where I was going to be interviewed on the following day, the member of staff whom I spoke to printed me off a map and directions without prompt or request. I was wished well for my interview the following morning when I checked out - which was such a lovely personal touch! I work in a people oriented professional context, where interpersonal skills and the ability to relate to others is paramount. Good people, well trained is the impression that I came away with! Thank you. November 9, 2014
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