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Rated 3.6 out of 5 by 216 reviewers.
Rated 4.0 out of 5.0 by Great Service My office had booked a room for 2 nights on 2 separate bookings.I arrived to find my reservation for the first night was not at this hotel but the other Leeds City Centre HI Express! Chris on reception was awesome and resolved the issue with a minimum of fuss. Clean room, reasonable breakfast selection, bar OK but it was very quiet while I was there. August 12, 2014
Rated 5.0 out of 5.0 by Great service - friendly staff Lovely clean and modern hotel. Staff friendly and helpful. Rooms spacious and immaculate, comfy beds. Breakfast great and plentiful. Ideal city break location. August 7, 2014
Rated 4.0 out of 5.0 by Friendly staff and good location Good value and great location. A pleasant stroll to the town centre. Breakfast options were plentiful rooms were clean and comfortable. Staff were friendly and professional. We had a fire alarm in the early hours of our first night stay and I'd like to compliment the lady and gentleman on duty that night for their calm manner in dealing with some very rude customers during the evacuation. Personally I'd rather suffer the inconvenience of standing outside for a time whilst the incident is looked into than being trapped in a burming building!! We would stay at this hotel again when visiting Leeds. August 7, 2014
Rated 5.0 out of 5.0 by stag weekend stayed at this hotel for one night aug, the reception staff were pleasant and helpful, the room was lovely and very clean, the sleep was brill, the brekkie was spot on, also its in a nice location, all in all great place at a great price, only gripe is check in at three o clock.Recommended. August 6, 2014
Rated 5.0 out of 5.0 by COMFORTABLE HOTEL IN GREAT LOCATION Great location within walking distance of City Centre. Hotel just as expected for Holiday Inn Express August 6, 2014
Rated 3.0 out of 5.0 by Dissapointed with breakfast!! Breakfast with no bacon and fried eggs, that's not English breakfast! No flavour at all to the scrambled MUSH, all the cooked food was cold, sausages were very herby and not cooked properly. Overall would not stay here again with my staff, as we need a good breakfast for a long day ahead of us in the hospitality industry. August 6, 2014
Rated 4.0 out of 5.0 by Closer than I thought I was expecting a longer walk into the centre of the city, but was pleasantly suprised with a nice walk along the canal and through the old Brewery area which has bars and even a Tesco express. We stopped over night on business, and was told via central bookings that there was a small amount of free parking, this is incorrect, its either £10 on site or £8 in the multistory next door. Staff really nice, we did have a 2.30am fire alarm evacuation, but what can you do? its one of those things. Im just glad I managed to get more clothes on than the poor lad who was only wrapped in a bath towel! I asked for Gluten free options for breakfast as I was informed after a previous review on a Manchester Holiday Inn that I need to ask the question as items are not on display. The guy behind the desk provided me with loads of Gluten free sliced bread which was great. Room was clean and as expected, but my only gripe was that the toilet roll was nearly empty, and it was neatly folded ready to go. I know im being picky, but a very nearly empty toilet roll gives the wrong impression. You want to feel like you are the first customer, not one of many who have used the toilet recently. But, thats just me, I would recommend, and dont be put off by the location, the other Holiday Inn is a bit closer to town, but I wouldn't pay the premium for about another 3 minutes walk. August 5, 2014
Rated 4.0 out of 5.0 by Excellent for our purposes for our visit to Leeds. We were on an overnight stay following a visit to the Theatre. We were able to check in at a convenient time for us and the check out time was also convenient, no rushing about. The breakfast was more than adequate for our needs and the restaurant was clean and tidy and the staff very attentive. We did have a fire alarm in the morning before breakfast, which turned out to be a false alarm, but it showed the system worked. July 31, 2014
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