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Rated 3.8 out of 5 by 475 reviewers.
Rated 5.0 out of 5.0 by Ideal location As the reason for my stay was next door, the hotel was ideally located. Would use again! November 22, 2015
Rated 3.0 out of 5.0 by Overpriced, understaffed and shabby We have stayed at this hotel every year for 4 years, but not sure if we will again. Price of room has nearly doubled since the same weekend last year but the hotel has not been updated. Didn't realise when booking room that it was allocated on arrival and so accidentally booked a twin room which could not be changed as hotel was fully booked (fair enough, but website unclear). Room really small and getting shabby (loose tiles on bathroom floor, bed really wobbly), keycard unreliable (had to get recoded during weekend as stopped working altogether). Hotel massively understaffed on the Saturday night (convention on and bar was packed, only one person staffing bar/reception). Couldn't get coffee at the bar, was directed to large vending machine which proceded to dispense a cup of hot water (no coffee), had already put in money for next cup when realised and couldn't get money back from machine. Spoke to staff, told not their machine/problem and all they could do was put an out of order sign on and call the number (no attempt to offer to make us alternative or refund money). Really not worth the money, way overpriced and way understaffed for the weekend (they know in advance the weekend is going to be chaotic as large convention fills hotel to capacity every year on the same weekend). Will think twice before booking again next year, even though other hotels will be a lot further away. November 21, 2015
Rated 4.0 out of 5.0 by Business stay review Hotel was convenient for where I needed to be for work and was clean and tidy. Food was average and limited choice. Cooked breakfast was poor and again limited choice November 21, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express, Leeds Armouries Very impressed with attention from the staff on arrival. I arrived early in the day and they allowed me to check in as soon as the room was ready (which was a couple of hours prior to advertised check in). I utilised the ironing room too. Good price, clean hotel, good staff. Happy days November 20, 2015
Rated 3.0 out of 5.0 by Great location but undertsaffed Third time staying at the HIE for the Thought Bubble festival weekend. Price was far higher than previous years, presumably down to knowing the festival was on, but the hotel seemed very very understaffed for the duration of the festival, so I'm not sure the volume of people was considered when planning staff Rota's. That said, the staff who WERE working were great and tried as best they could, and worked very hard. Room 518 had the sofa bed removed, which was fine, but there was a large hole in the carpet. Breakfast option not great for veggies. Thought I might get a free paper as a IHG member but didn't. Location for the armouries is great. November 19, 2015
Rated 5.0 out of 5.0 by Dinner event at the Armouries Perfect location with easy access to the armouries. November 16, 2015
Rated 4.0 out of 5.0 by Leeds Armouries Clean and comfortable but starting to show age around edges in terms of sealant in bathroom, scuffs, chips, stains on carpet etc. November 13, 2015
Rated 2.0 out of 5.0 by Interesting After an 8 hour flight to Manchester and an hour long drive to Leeds, the receptionist couldn't find my reservation (even though I called 2 days prior to confirm). The staff was very friendly though and managed to find me a room even though they "didn't have any more available." The room was nice, but I could have done with an alarm clock. November 11, 2015
  • 2015-11-24 T13:40:02.720-06:00
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