Rated 3.7 out of 5 by 220
Rated 4.0 out of 5.0 by Luckyones The welcome was first class from reception staff ( young Lady)
We had been driving all day, and were desperate to relax in comfort..
The young lady that booked us in, was so friendly and helpful, recommending parking etc. It was just as if we were amongst people that knew us and really cared...
We wil most defiantly be returning !
August 24, 2014
Rated 4.0 out of 5.0 by EssentialBusTraveller Superb Customer Service
Arrived early and asked if possible to have one of the rooms ready to unload baggage. Guest reception/manager Dom was excellent in arranging for us to have both rooms and took us through everything we needed to know. Room was showing age especially bathroom where tiles needed regrout. Sink had no plug and was draining slowly, Dom took the message and sorted this out. (Thank you).
Breakfast was good but the fruit had passed its sellby and didn't look appetising on the first day. The location is superb and the car park is convenient. Able to walk along canalside to the centre of town.
Cant fault location and staff, maybe some of the rooms need re-energising but I recommend this hotel as the perfect place to stay when visiting Leeds
August 24, 2014
Rated 4.0 out of 5.0 by costcoman Great location
This is in a great location and delivers the exceptional standards as normal with Holiday Inn Express. Was given excellent customer service and advice from Dom at reception.
Only issue i had was that i was there on business which meant i was working nights so tried to sleep in the day but there was maintenance work going on above me in other rooms so the last sleep that i had was limited and i was not told about the work on my arrival.
August 22, 2014
Rated 5.0 out of 5.0 by Traveller_43 Gutes Hotel - schlechtes Frühstück
Das Hotel ist eigentlich zu empfehlen, das Frühstück ist jedoch recht schlecht.
August 20, 2014
Rated 4.0 out of 5.0 by Coventry Paul Great Service
My office had booked a room for 2 nights on 2 separate bookings.I arrived to find my reservation for the first night was not at this hotel but the other Leeds City Centre HI Express! Chris on reception was awesome and resolved the issue with a minimum of fuss. Clean room, reasonable breakfast selection, bar OK but it was very quiet while I was there.
August 12, 2014
Rated 5.0 out of 5.0 by NurseySan Great service - friendly staff
Lovely clean and modern hotel. Staff friendly and helpful. Rooms spacious and immaculate, comfy beds. Breakfast great and plentiful. Ideal city break location.
August 7, 2014
Rated 4.0 out of 5.0 by BRyan28 Friendly staff and good location
Good value and great location. A pleasant stroll to the town centre. Breakfast options were plentiful rooms were clean and comfortable. Staff were friendly and professional. We had a fire alarm in the early hours of our first night stay and I'd like to compliment the lady and gentleman on duty that night for their calm manner in dealing with some very rude customers during the evacuation. Personally I'd rather suffer the inconvenience of standing outside for a time whilst the incident is looked into than being trapped in a burming building!! We would stay at this hotel again when visiting Leeds.
August 7, 2014
Rated 5.0 out of 5.0 by jollyolly stag weekend
stayed at this hotel for one night aug, the reception staff were pleasant and helpful, the room was lovely and very clean, the sleep was brill, the brekkie was spot on, also its in a nice location, all in all great place at a great price, only gripe is check in at three o clock.Recommended.
August 6, 2014