Rated 3.8 out of 5 by 483
Rated 4.0 out of 5.0 by LizG61 Convenient location and comfortable and good value
We had one single room which had a double bed and one twin room. The beds were comfortable and we all slept well. Although we were on the 4th & 5th floors despite the Windows being closed you could hear some noise from people and vehicles below. The bathroom was compact but well designed. There was a shower and a cubicle for the toilet. The main bathroom door could be used to close off the toilet whilst the shower and basin could still be used by the other occupant. Plenty of room to put your toiletries and a hook. There wasn't a warm rail for your towels though and there was really only space to hang one hand towel & one bath towel -the others just had to hang over the shower curtain rail. In the bedroom there was a rail and hangers as well as a shelf for your clothes etc but no drawers. Hairdryer was well positioned with a light above. Could have done with power sockets by the beds as we had to charge our phones on the desk/dressing table. Good lighting including direct-able lights for each occupant. We hadn't realised in advance that the cooked breakfast was only baked beans, sausage and scrambled egg - there was no bacon but I understand no HI Express serves bacon. Sausages were good though. Even when it was close to the end of breakfast the staff refilled the hot food. Drinks from the machine in the lounge area were great tasting and good value too. There was free wifi but this was very slow and kept cutting out. We did find the heating control in the room very hard to work - it was hard to get it warm enough so we were rather chilly at times in the room. We found the lounge area on the ground floor quite cool too. The staff were helpful & friendly. The main advantage for us was that there was a car park right next door. The hotel provides a discounted rate of £8 for 24 hours. We took advantage of the weekend offer from the car park though which is £15 from midday Friday to midday in Monday - you get your ticket from the machine & then pay the attendant and you're then given a ticket that you can use to go in and out over the weekend - great value. The hotel is about a 15/20 minute walk from the Trinity shopping centre but it's a lovely walk along the river/ canal passing lots of bars and restaurants. I would stay again as it was in a convenient location and comfortable and good value considering breakfast is free (including in the room rate).
November 27, 2015
Rated 4.0 out of 5.0 by dietcokesarah Wonderful Weekend
We went to visit our son who started at Leeds University in September. We were a 5 minute walk from where he is staying,. The location was perfect and looked beautiful with the Christmas lights and the beautiful Christmas tree in the square.
November 26, 2015
Rated 5.0 out of 5.0 by geoff1919 Great service
Staff very helpful. Clean and tidy hotel. Ideal for the shopping experience
November 26, 2015