Rated 3.7 out of 5 by 220
Rated 4.0 out of 5.0 by Luckyones The welcome was first class from reception staff ( young Lady)
We had been driving all day, and were desperate to relax in comfort..
The young lady that booked us in, was so friendly and helpful, recommending parking etc. It was just as if we were amongst people that knew us and really cared...
We wil most defiantly be returning !
August 24, 2014
Rated 4.0 out of 5.0 by EssentialBusTraveller Superb Customer Service
Arrived early and asked if possible to have one of the rooms ready to unload baggage. Guest reception/manager Dom was excellent in arranging for us to have both rooms and took us through everything we needed to know. Room was showing age especially bathroom where tiles needed regrout. Sink had no plug and was draining slowly, Dom took the message and sorted this out. (Thank you).
Breakfast was good but the fruit had passed its sellby and didn't look appetising on the first day. The location is superb and the car park is convenient. Able to walk along canalside to the centre of town.
Cant fault location and staff, maybe some of the rooms need re-energising but I recommend this hotel as the perfect place to stay when visiting Leeds
August 24, 2014
Rated 4.0 out of 5.0 by costcoman Great location
This is in a great location and delivers the exceptional standards as normal with Holiday Inn Express. Was given excellent customer service and advice from Dom at reception.
Only issue i had was that i was there on business which meant i was working nights so tried to sleep in the day but there was maintenance work going on above me in other rooms so the last sleep that i had was limited and i was not told about the work on my arrival.
August 22, 2014