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Rated 4.5 out of 5 by 192 reviewers.
Rated 4.0 out of 5.0 Good location, clean and friendly staff I found this Holiday Inn Express was situated in a good location, and had very polite and helpful staff. Clean bedrooms and lounge area/breakfast bar, comfortable beds and effective blackout curtains. Complimentary Internet was appreciated as was the free breakfast (though a little limited). Could have done with more support for the evening shift covering the bar. Overall an enjoyable stay. April 3, 2014
Rated 4.0 out of 5.0 by Poor restaurant next door Very disappointed with the Toby restaurant next door. Scruffy, dirty tables and poor menu choice in bar (didn't want to wait 30 minutes for table in restaurant even though it didn't look busy). The rest of the hotel was fine but not sure I would stay here again because of restaurant. March 31, 2014
Rated 4.0 out of 5.0 by friendly staff After being rejected at 2.00 PM for check in (No; you cannot check in since we only start from 3.00 PM by a especially unfriendly lady, things were getting better afterwards. The front desk staff was very helpful and the location is good for me. Rooms are basic; No Airco!! Internet fine. March 30, 2014
Rated 5.0 out of 5.0 by Nice place to spend the night The Holiday Inn, Leeds, was a very reasonable and comfortable place to stay. The room was clean and the staff were courteous and helpful. It was really nice that there was a good restaurant just across the parking lot. March 28, 2014
Rated 5.0 out of 5.0 by Excellent service Stayed one night with my grandson age 18. Free parking. Very friendly staff. Nice clean room and comfy bed and pillows. Grandson had the cooked breakfast which was scrambled eggs, sausages and baked beans with toast. I had cereal of which there was plenty of choice. Had a evening meal at the Toby Inn next door which was really nice. Could not fault the place. Excellent value for money and would not hesitate to recommend it. March 26, 2014
Rated 4.0 out of 5.0 by Always good Always consistent. Great staff, very friendly and helpful. Comfortable rooms, convenient location, value for money. Always try and stay here when visiting the area. March 26, 2014
Rated 5.0 out of 5.0 by great value hotel found this hotel to be spotless with good size room and friendly well informed staff would use the hotel again when in the area. March 26, 2014
Rated 4.0 out of 5.0 by short stay at Leeds East For my first visit to a holiday Inn Express, I was pleasantly surprised. Clean and comfortable surroundings, friendly staff, good breakfast and good value overall a good stay. Could do with a better arrangement of parking in the front of the hotel and would recommend asking for a room away from the front entrance as there is a bit of noise from guests smoking outside and from the adjoining Toby Carvery. A word of warning however, do not arrive too early as you will not gain entrance to your room, we arrived at 1.30 having travelled from Aberdeen and had to find somewhere to go until check in time at 3.30pm I would recommend staying here and will book for later in the year. March 23, 2014
Rated 5.0 out of 5.0 by good place to stay really enjoyed our stay at this hotel; good value for money and good location outside the city centre. The only thing we would say is they should use Heinz beans for breakfast, other than that great. March 20, 2014
Rated 5.0 out of 5.0 by Excellent... in almost every way By far the best HI Ex experience I have had for some time. Welcome & attitude of the experienced staff was fantastic; it goes such a long way! Room was very clean & just as asked for re: sofa bed made up for the kids & a very quiet room. Welcomed & valued as a IHG Gold Elite member. Breakfast was very good... except that it really would be great if bacon was an additional hot option... then eggs, beans, sausages & bacon as the 'hot quartet' would be a big winner; so many people rightly say "why no bacon as an offering?" - this isn't just here but at all HI EX's. That said, the other things were all great... if a tad crowded re: the small serving area. All in all a really warm welcome is assured at HI Ex Leeds East - I & the family really look forward to our next opportunity to stay. Thank you for a great stopover at your hotel - the staff make it! March 18, 2014
Rated 4.0 out of 5.0 by Excellent Value This was very good value. Very good hotel and friendly staff. It is strange that all the hotels have only four choices for the cooked meal. This is just Holiday Inn Express stating the rules. This hotel like all express could be better. none of the hotels have a good free wifi March 15, 2014
Rated 5.0 out of 5.0 by Another good stay Like to take my father home to the village at least once a year. He is 91 years old and this hotel could not be more helpful and accommodating . Ease of access. comfortable surroundings and very kind and considerate staff. Love our stay every time. March 15, 2014
Rated 2.0 out of 5.0 by nice hotel but very noisy coach party of Chinese from 4.30am Nice hotel, right next to a big pub offering full carvery plus a limited additional menu and some nice hand pull beer. 200 mtrs from the leisure centre if you fancy a swim Rooms are nice, but pillows are very flat and need replaing. Not particularly the hotels fault but was woken at 4.30am by a crowd of Chinese tourists who were staying. The noise was constant until they left at 8.30am (unfortunately that's when I had to go too) March 14, 2014
Rated 5.0 out of 5.0 by One night in East Leeds Stayed at this Hotel a number of times when I have to work over in Leeds (This is the closest hotel) It is always clean , tide. The staff are always friendly. Breakfast is always good and basically the hotel is good value for money and whether or not your are staying for business or pleasure March 11, 2014
Rated 5.0 out of 5.0 brilliant we arrived early and our room was not ready, the staff were very apologetic and invited us to wait in the reception area and we had complimentary hot drinks and free top up we sat on sofas and waited for our lift to arrive as we were going on to a wedding. we advised staff that we would be late checking in as we were not expected to return until late, not a problem they said, when we did return, a little worse for wear, the staff were very friendly, check in took 2 mins and we were on our way to our room, the room was large spacious clean warm and comfy, the bed was large and soft and we had an excellent nights sleep, the bathroom was large and spotless. as a bonus the breakfast was on until 11.30 and we didn't have to check out till 12,although the breakfast wasn't brilliant it was adequate for our needs, toast, sausage and scramble eggs(not very warm) but fruit and yogurt and cereal very nice. we will definitely stay again and recommend to friends and family March 11, 2014
Rated 1.0 out of 5.0 by in need of renovation this hotel is in a very good location, but it is need of renovation the overall apperance is shabby and it was very smelly. March 11, 2014
Rated 3.0 out of 5.0 by invisible reception in evenings and saggy beds! Arrived at 9:30pm noone in reception and no bell or sign to tell you what to do. Eventually after calling out for 5minutes a young man appeared from an area near the kitchen area. No apology given. Observed other guests experiencing same problem following night. Breakfast adequate but cooked food very salty and sausages looked dangerous! Difficult to locate cutlery & napkins. TV loud. Quiet room as requested but very noisy guests in next room. No lift so do ask for ground floor if you have mobility issues or a heavy suitcase. Very saggy bed but room ok. Have stayed before - feels like it has gone down hill since last visit. Would be hesitant in recommending now. One night is probably most you would want to stay. March 8, 2014
Rated 5.0 out of 5.0 by Great service Comfortable room, good breakfast choice and the staff very helpful March 7, 2014
Rated 5.0 out of 5.0 by Waldorf and Statler The hotel stay was excellent. In the morning there was a large number of Chinese quests all having breakfast at 6.30AM this resulted in shortages of some breakfast items the staff did there best to keep topping it up. I use this hotel because it is an excellent hotel that is very competitively priced. Unfortunately the price fluctuates substantially and becomes too expensive at times. March 6, 2014
Rated 5.0 out of 5.0 by Great service From the moment I arrived to when I left, the staff were so friendly, helpful and courteous. The room was spotlessly clean and the bedding quite luxurious. I appreciated the choice of pillows. The shower room was immaculate with lovely soft towels provided. I would definitely recommend this hotel to anyone. March 1, 2014
Rated 5.0 out of 5.0 by Cheerful welcome We have stayed here many times and have always been impressed with everything about it.Rooms are clean and beds comfortable.Ample well presented breakfasts.Staff respectful,friendly and welcoming. February 28, 2014
Rated 4.0 out of 5.0 by Great service from considerate staff We have syayed tha the Leeds East Holiday Inn Express several times and always enjoyed it. My wife hashad an operation recently which made it difficult for her to walk and the staff were very considerate booking us into a romm near reception. Thanks to them all. February 24, 2014
Rated 5.0 out of 5.0 by Good stay all good here. WiFi appears not to be secure otherwis, excellent February 23, 2014
Rated 4.0 out of 5.0 by Staff are amazing, but beds uncomfortable Love this hotel but beds unfortunately are not great. February 22, 2014
Rated 5.0 out of 5.0 by 1st class Hotel We generally stay here when coming over to the vicinity of Leeds. It is very well situated in a quiet area so there is no sound in the rooms from outside. The rooms are well furnished and scrupulously clean. The breakfast offered is good and all the Staff are very friendly. One of the best Express visited. February 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Leeds East Excellent value for money. The staff were very courteous and professional and helpful. February 11, 2014
Rated 5.0 out of 5.0 by Staying For Business Good location, restaurant next door and easy stay. Not for the holiday tripper, but excellent for short trips for business or visiting people. February 10, 2014
Rated 5.0 out of 5.0 by Short Yorkshire Break excellent location for visiting leeds, coast and relatives in York. a real home from home - relaxed, comfortable with everything we needed for a great short break. all staff most helpful, nothing was too much trouble. we look forward to our next visit. Many thanks January 31, 2014
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