Rated 4.1 out of 5 by 29
Rated 5.0 out of 5.0 by jbdouglas1 One of the Best Holiday Inn Express Properties I've Visited!
With my job I travel frequently. I am pretty brand loyal and IHG hotels are high on my list of favorites. Without a doubt this is one of the best stays I've had in an IHG facility!
I stayed in a very large "established" IHG hotel in Toronto recently. (I got the feeling they could care less if I stayed there or not...someone else will stay here if you don't...scum). They could learn a lot from the Leesville facility!
The staff and owner go above and beyond to ensure a pleasant stay. From check in to check out it was a great experience. The evening desk manager, Jenifer was extremely helpful and a delight to work with.
There were numerous little things done by the staff (individual notes, small gifts and really nice manager's reception to name a few) that gave us the feeling that we were appreciated guests.
In a town the size of Leesville your hotel options are somewhat limited. It would be easy for them to project a "take it or leave it" attitude, yet they choose to provide this level of service.
November 25, 2013
Rated 4.0 out of 5.0 by JOANN45 GREAT SERVICE, CLEAN & COMFORTABLE
A NICE CLEAN ROOM. BED COMFORTABLE, AND GREAT SERVICE
October 30, 2013
Rated 5.0 out of 5.0 by BigHurt Feels Like Home!
I have a Great experience every time I stay here. There are no issues checking In or Out. My Bill is accurate, and they have the BEST breakfast staff personnel ever! Mrs. Kristy is the best and she definitely helps with getting you started on the Brighter side with a well prepared breakfast.
September 19, 2013
Rated 5.0 out of 5.0 by JeremyH Great service and friendly staff
Marie and Jennifer were both professional and very friendly. The breakfast was good and the hotel was clean. I would definately stay here again if given the option.
September 5, 2013
Rated 5.0 out of 5.0 by joseph55 Overall stay was wonderful
Comfortable bed, room, amenities, but above all, the friendly, caring Staff makes a whole lot of difference. You are TOPS!!!
July 27, 2013
Rated 1.0 out of 5.0 by PoorServiceBad Poor Service and Rude Staff
I was once again very displeased with the service we received. I was apart of a group that rented the room next to the pool. It appears that individuals that weren't guest in the hotel were allowed to use the pool and they kept coming into our rented space utilizing restroom facilities and disturbing us. When we told them this was a private party, they complain. Believe it or not one of the staff had the nerve to inquire as to why we would not let them us our rented space. Also, they will only give gold priority members a 1-hour extension. Most of the staff was very rude but not all of them. Also, I have never been to a hotel with my wife that I can't use my credit card to pay because she made the renovations. I am done with this hotel.
July 23, 2013
Rated 5.0 out of 5.0 by Darrin68 The cleanest and best ran hotel around the country!!!!!!!!!
I have been staying at the Holiday inn express in Leesville, LA when I travel to Fort Polk for work. The staff will welcome you by name and they always have a smile on there face. It is very comforting when you walk in after a hard day at work and can sit down and relax with the manager reception every night between 5 and 7 pm. Phyllis the manager is the reason all the guest are treated like royalty. Her wonderful personality rubs off on her staff and the guest.
The rooms are the cleanest I have ever stayed at. I have been staying at the hotel on and off for a couple years now and it looks and feels like it is brand new.
If you are ever passing through the Leesville area I would 100% recommend this hotel. You won't be disappointed.
Loyal Customer for life
June 28, 2013
Rated 5.0 out of 5.0 by Marshall21 great bed and good service
have stayed there many times and always good service and clean rooms.
June 26, 2013