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Rated 4.2 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by CLEAN CLEAN AND CLEAN I appreciated the assistance Norah extended. She was patient with me and listened carefully to what I was saying. After receiving my room key I drove around to the side entrance when the clouds parted and the RAINS fell. An employee retrieved an umbrella to assist my getting inside with as little water on me as possible. The room was perfect! It was clean, inviting, not too big nor too little. I felt comfortable. I had to leave for a bit but when I returned there was a card from Norah. She remembered I was in town for a funeral. I was touched, she did not have to give me a card. I found out the next morning she had also extended her condolences to my mother's husband in the same manner. Thank you Norah for all your help and your acts of kindness. October 16, 2014
Rated 2.0 out of 5.0 by Service was good The front desk clerk was extremely kind and helpful as well as the housekeeping staff. The motorcycle gang revved up their engines at 10:15 pm until the authorities were called; the elevator was broken and the breakfast was unlike any other served at Holiday Inn Express. The gym equipment was broken so we had to go to Ft. Polk base to exercise and then come back to the hotel. This is the ideal hotel for people that love to hunt wild game. October 15, 2014
Rated 4.0 out of 5.0 by comfortable bed Too expensive. Hotel needs updates before charging the rate. October 9, 2014
Rated 5.0 out of 5.0 by Inviting and Friendly Staff! I had a very pleasant stay at this Holiday Inn Express. The staff was welcoming, the room and bathroom clean and newly furnished, and the breakfast offerings were delicious. I would recommend staying here. October 6, 2014
Rated 5.0 out of 5.0 by Great Staff The staff at this location is the very best I have had at any Holiday Inn Express across the country. Great hotel, good location easy access to amenities in the town. October 6, 2014
Rated 5.0 out of 5.0 by Great Customer Service We had a great experience due to the professionalism and knowledge of the front desk staff. We used your hotel because we were in town for a funeral, your staff was extremely compassionate to us. Any question asked was answered quickly and with sincerity. It was a pleasure to stay in your hotel and if the need arises I would happily stay at your fine establishment and will loudly proclaim your merits to family and friends traveling in the area. May I suggest adding an other button for reason for travel. I entered meetings/conference but was in the area due to a family funeral. Not everyone travels for business and/or pleasure and other would provide insight to why someone was traveling in this specific area, and if someone can have a good experience at a hotel under stressful situations as mine, it says alot about your facility and your staff. October 1, 2014
Rated 5.0 out of 5.0 Great stay Great place to stay while I was on a work assignment for my first time to this location. Friendly staff. September 30, 2014
Rated 4.0 out of 5.0 by Nice stay While visiting famiy at Ft. Polk base this hotel met our expectations for sleep, breakfast, and comfort. Internet was fast and offered when we checked in. September 24, 2014
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