Rated 4.6 out of 5 by 137
Rated 5.0 out of 5.0 by kmre good experience
Good rooms and attentive service. Would stay here again.
December 15, 2014
Rated 4.0 out of 5.0 by Rehabber Beautiful Public area
Loved that desk staff remembered me from last few stays
Wonderful to have coffee and tea available all day.
Room was too far away for old people to walk.
Elevator was broken one day, had to walk down three flights of steps. Elevator repaired within a few hours.
Comforting to see staff who have worked at this hotel for many years. Yes, will stay again. Located near shopping areas, restaurants, pharmacies. Location is very convenient for my use.
December 3, 2014
Rated 5.0 out of 5.0 by Greg33 Terrific customer service
The people above my room were making excessive noise and I asked the staff to address it. They did a very good job addressing the situation and did every thing possible to make my stay as comfortable as possible. I appreciate their efforts. Because of them, I will stay at HI Express as often as possible. They were really very good.
The lady who was in charge of the breakfast area was great. She never stopped working. I asked her for something and she got it immediately--what a nice lady. The hotel would do well to keep her.
November 28, 2014