Rated 4.5 out of 5 by 139
Rated 5.0 out of 5.0 by MMouse1 Very Enjoyable Stay!
I was a little apprehensive at first staying here because of what I thought in the past but I am glad I was wrong and that I stayed here. I enjoyed everything Holiday Inn Express had to offer, from the guest room to the breakfast in the mornings.
The other plus is that you are not far from Wilmington and can get to Downtown Wilmington in a manner of minutes which was a plus for me. I will stay here again and will enjoy my rest and relaxation here another time.
And the other plus is that I did not see or have to worry about the Alligator that is over where the pet goes to do business. Great place for pets
December 20, 2014
Rated 1.0 out of 5.0 by Denver gal Need new matresses!
My son and I checked into this hotel on our trip for 1 night. I asked for a QUIET room with 2 Queens. The hotel lobby was
clean as was the room when we checked in. No problem with the cleaning staff, they are doing an excellent job at this hotel.
But the problem occured that night when we went to bed. My mattress was the worst Ive ever slept on, including lower end hotels. It sank in the middle like a hammock ! Also, they put a group right above us, even though the hotel was less than half full. The sound insulation was zero so every footstep was heard as they walked and walked and walked above our room.
Finally after 1:00a.m. I went down to the front desk. and waited at an empty front desk for 20 min. then I paid for another room because my son was sound asleep despite bad mattresses and noise (Only teenagers can sleep through anything!) The receptionist told me she would have the manager contact me, but in the morning I waited for 20 min. at a empty front desk again! And NO contact by phone or e-mail from manager. One would be better off at the $49.
hotels and their mattresses than this HI express. The need to do some updating to meet the expectations of the usual HI Express that I have known.
December 18, 2014
Rated 5.0 out of 5.0 by kmre good experience
Good rooms and attentive service. Would stay here again.
December 15, 2014