Rated 4.4 out of 5 by 203
Rated 5.0 out of 5.0 by Emmybear Clean and Friendly Staff
Stayed for a conference and they were more than helpful. Breakfast was good and friendly staff.
July 21, 2015
Rated 2.0 out of 5.0 by through traveler broken down mattresses
Both Mattresses in our room were completely dilapidated. They even looked saggy and lumpy with the bedspreads on. One was slightly better than the other, but we couldn't sleep together on it because it rolled us to the middle. The one nearest the window was so broken down that a spring "popped" every time I moved. I eventually fell asleep lying across the foot of the bed. We would have asked for a room change, but the hotel was full. We would have checked out and moved on if it had not been so late. I don't think we have ever encountered a worse mattress in a hotel. We are frequent customers of HI and were shocked at the condition we found at this hotel. We would not stay in the one again unless we were sure the beds had been replaced.
July 20, 2015
Rated 3.0 out of 5.0 by Rad55 OK place to stay
Clean and neat, but not a new HI Express property.
July 9, 2015
Rated 1.0 out of 5.0 by Frank11222 Disappointed Guests
I arrived Thursday, July 2, 2015 and last year when I booked at this hotel, I selected a smoking room and when I got there and I was told that it would be a non-smoking room and I stated that there has to be some mistake and will never be using this hotel again in the future.
I did sneak couple of cigarettes because I was standing outside and I had the use the bathroom and therefore I ran into my room and now I am getting charge $200 and in my opinion I should have been notified stating that this hotel is no longer smoke instead on me arriving in finding out.
July 8, 2015
Rated 5.0 out of 5.0 by Mike724 bed and internet
Everything about this hotel that I expected. exceeded them.
The staff was so friendly I and I mean everyone. They showed that they cared about our stay and made sure we were comfortable. They all deserve a raise.
July 7, 2015
Rated 5.0 out of 5.0 by Frank B, Holiday Inn, Tennessee
I had a great time and probably would stay there again next year and also looking forward to it maybe
July 6, 2015
Rated 2.0 out of 5.0 by steve_2015 Room for Improvement
Mattress - Uncomfortable (felt worn out)
Pillows - Very good
Shower - multiple problems:
shower head sprayed sideways if adjusted up/down
shower head wouldn't spray anything but too fine or steady stream
drain was so slow that it took 30 minutes to drain for a bath and when showering go to be 4 inches deep
Lobby area and outside area - very nice
Breakfast - very good
Staff - good
July 5, 2015
Rated 5.0 out of 5.0 by Snowybear5 Love this hotel
Enjoyed everything, the staff was super friendly, breakfast was awesome. The view from the first one was beautiful and changing rooms was excellent. Thank you for letting us do that.
July 2, 2015