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Rated 4.4 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Great property and staff All around wonderful experience! Clean all around. Very comfortable beds (4 pillows on each). Breakfast was far above other competitors in this range. Staff was very helpful and friendly. My ONLY negative was that the curtain didn't quite close all the way which let in the early sunlight after a late night arrival. Highly recommend. November 10, 2014
Rated 5.0 out of 5.0 by internet and comfort of bed Always enjoy my stay here.The internet is one of the fastest at any hotel i have stayed at. The staff is so friendly and breakfast was great. November 9, 2014
Rated 5.0 out of 5.0 by What a pleasant surprise The new Holiday Inn Express is a very pleasant surprise!. It is superior over past stays in prior years in other states. The only thing that could be improved upon would be to have two beds in the handicapped room. I had to use a roll-away bed. However the staff made this much more comfortable by getting a bed board for me. They really seemed to care about our comfort and I cannot recommend the front desk and breakfast staff enough. November 8, 2014
Rated 5.0 out of 5.0 by Great Staff! Without exception, the staff members were courteous, friendly and helpful. The room was as advertised. Really no disappointments anywhere. Nice location right off the interstate. November 6, 2014
Rated 4.0 out of 5.0 by Nice Hotel Stay there for business all the time. Always enjoy the stay. November 1, 2014
Rated 5.0 out of 5.0 by pillows as always hotel pillows are very poor. We now travel with our personal pillows. October 31, 2014
Rated 5.0 out of 5.0 by Great service The suite was a nice size, comfortable bed and pillows, customer service was awesome....my 8 year old son loved Jan...she is very sweet! We were impressed with the breakfast as well. It was an overall great stay! October 22, 2014
Rated 5.0 out of 5.0 by Excellent service with checking staff A more than welcome place to stay after being on the road for more then 15 hours. I would stay here again without hesitation. October 20, 2014
Rated 5.0 out of 5.0 by Business Trip in TN. Hotel was great. But there is no place like home!!! October 20, 2014
Rated 5.0 out of 5.0 by Great hotel and nice staff This hotel was above our expectations. Great comfortable rooms with choice of pillows, comfy matress. The staff was friendly. The breakfast was above our expectations. Lots of choices. The staff was helpful and offered to help with coffee and brought juice to our table. Very nice place. Definitely would stay there again. October 18, 2014
Rated 4.0 out of 5.0 by Exceptional Customer Service The woman in charge of breakfast each morning was awesome! She catered to our needs, and tried to accommodate my young children's every needs. Happy kids made for a great start to each day. October 17, 2014
Rated 5.0 out of 5.0 by Wow! We recently spent 3 nights at this Holiday Inn Express and couldn't have been treated nicer! From the check in experience, to the breakfast each day to the comfort of the room everything was exceptional. The staff truly exemplified "southern hospitality". Will definitely stay there again. October 17, 2014
Rated 5.0 out of 5.0 by Great Experience Everything was great. We arrived 3 hours later than planned and all was well with the service and room. October 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Clean, quiet, great breakfast selection. I've never seen GF options in a hotel breakfast. October 9, 2014
Rated 5.0 out of 5.0 by Excellent job again. Once again, I have been impressed with my stay at Holiday Inn Express Lenoir City. I appreciate the genuine kindness of the staff and the willingness to meet my needs almost without question. I appreciate that your front desk staff always remembers us...Jonas, I believe, is the friendly fellow there to take my check-in. I will say that by my reckoning, my Saturday morning wake-up call was just a few minutes late. While this wasn't a big deal in the end, it does take me just a bit longer to dress in the morning than most. Thank you again for the excellent service that you continue to provide both myself and my confreres. October 9, 2014
Rated 4.0 out of 5.0 by Good Value Nice place to stay. You can get a good nights sleep and the staff was great. October 9, 2014
Rated 5.0 out of 5.0 by comfortable bed and excellent facilities Have stayed here several times and found that all amenities are of the highest quality October 4, 2014
Rated 5.0 out of 5.0 by GREAT NIGHTS SLEEP THE LOCATION WAS GREAT. THE MEXICAN RESTURANT NEXT DOOR IS VERY GOOD AND CONVIENT. PERFECT STOP AFTER A LONG DAY ON THE ROAD October 2, 2014
Rated 5.0 out of 5.0 by WOW! Loved our stay at this hotel!!! The bed was extremely comfortable, the room was clean and most importantly, EVERY staff member was friendly, courteous and helpful. We were simply blown away by the friendliness of the staff. The lady who took care of breakfast went out of her way to be helpful. The gentleman who checked us in was extremely courteous and every staff member we so much as passed in the hall greeted us with a friendly smile and greeting. I would go out of my way to stay at this Holiday Inn Express in future. September 27, 2014
Rated 5.0 out of 5.0 by Excellent service Room had been updated and the breakfast and employee at the breakfast provided excellent service. September 23, 2014
Rated 5.0 out of 5.0 by Traveler Having travel a total of 8 states on this vacation I would highly recommend staying at HIE. The is no comparing dollar to dollar to staying at other hotels. The rooms are clean and comfortable, the staff are always helpful. The breakfast bar is very good and the coffee is fresh and hot. September 16, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Hotel was very clean food in the morning was better then most, overall will stop in again September 12, 2014
Rated 5.0 out of 5.0 by Wonderful and Clean - stayed one night was wonderful, close to the highway and convenient to restaurants and gas stations. September 9, 2014
Rated 4.0 out of 5.0 by A Decent Place to Stay HIE Lenoir City is a nice place to stay for a good night's rest. It isn't romantic or resort like at all, but if you just need sleep and a safe environment, this is the place to pick at this exit! September 6, 2014
Rated 4.0 out of 5.0 by Great staff I have never seen a more friendly staff - ever. The lady helping with the breakfast treated us more like she was our waitress than she was just someone making sure the breakfast area was clean and stocked. September 5, 2014
Rated 5.0 out of 5.0 by Very clean and comfy!!!! The room was fresh and clean. The bed was very comfortable and very nice pillows. Hotel was quiet and the staff was very friendly. September 3, 2014
Rated 4.0 out of 5.0 by Staff Excellence despite computer glitch The A/C was not working in our first room. When we went back to desk the computer was down. Clerk found us another room anyway. The real accolade goes to the breakfast lady. She could not do more to help us and all of the other guests. She was the best we've experienced anywhere. September 1, 2014
Rated 5.0 out of 5.0 by Nice Place To Stay My only complaint was the shower head. It had a lot of hard water scale built up that I rubbed off with my finger, so I know housekeeping had not touched it. Everything else was excellent, and the attitude of the breakfast room lady made the morning that much better. August 31, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Clean and comfortable room. Breakfast was good with a variety of choices. August 23, 2014
Rated 4.0 out of 5.0 by Just passing through Wife and son enjoyed our stay here. Staff very friendly and helpful. Lots of restaurants in area to choose from as well. August 18, 2014
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