Rated 4.2 out of 5 by 87
Rated 5.0 out of 5.0 by NancyFL Great service
Conveniently located off of I-75. Staff friendly and courteous. The hotel gives you a paper with restaurant choices in the area which includes a basic description of each one. The desk clerk recommended the Mexican restaurant in the parking lot, it was excellent and very reasonable too. The breakfast was standard HIE offerings, but the breakfast room attendant was outstanding. She was kind, helpful, and kept the room very clean and tidy. I would definitely stay there again if passing through the Knoxville area.
July 27, 2014
Rated 5.0 out of 5.0 by GDT77 Great Service
The Lenoir City Holiday Inn Express is an excellent place to stay. It's easy off/on the Interstate and the Mexican restaurant next door is excellent. Would like to eat there again!
We would like to recognize Gail, the hostess in the dining room. She was very gracious and asked several times if we needed anything else before the started closing the continental breakfast. She went above and beyond.
July 24, 2014
Rated 5.0 out of 5.0 by Turner78 Great stay
The king rooms where large and at a good price. Also their is a great Mexican resturant right next to the hotel.
July 20, 2014
Rated 3.0 out of 5.0 by Changes Basically good
Clean rooms. Polite service. However, the air conditioner in our room was quite noisy, turning on and off with a loud rumble keeping us awake. We ended up just using the fan and that kept the room cool enough. The server at the breakfast was very friendly and helpful; however the eggs were tasteless and the sausage was like eating cardboard. Plenty of cereal and yogurt and homemade cinnamon rolls. Not our first choice but these were fine.
July 20, 2014
Rated 5.0 out of 5.0 by Macs3 Comfortable bed and great service.
Very Nice hotel, taxes were RIDICULOUS! almost 20 percent!
July 17, 2014
Rated 5.0 out of 5.0 by MHocutt73 good stay
Conveniently located. Would give all 5s but the bed was a little hard for my preference.
July 13, 2014
Rated 5.0 out of 5.0 by J9andRJG Will be returning
This was a great place to stay. We have marked it down as a place to stay on our way to and from Michigan every summer. They gave us a list of local places to eat and things to do. We went to a place called Calhouns by the marina. What a great place to eat. Next summer on our way up to Michigan we will be stopping to stay a few days and to follow their recommendations on things to do in the area. My husband wanted to purchase their bed linens and mattress but they would not sell it to us.
July 9, 2014
Rated 5.0 out of 5.0 by Louie1 clean and comfortable
very friendly staff,comfortable beds and quiet room. Hotel was clean and also the rooms.Good variety of breakfast items.
July 2, 2014
Rated 5.0 out of 5.0 by butterbean great staff
we had arrived after riding our motorcycles from florida to penn and back very tired your staff went out of their way for acomdating our bike parking-got us checked in very fast and let us relax outside!
I give them 5 stars for service-the lady serving the breakfast bar was as sweet as she could be!
I have stayed in more expensive motels but by far this holiday inn was the best motel I have ever stayed in and I have been all over this world! The pillows and bed was very comftorable ! thank u for thanking care of us!
June 26, 2014
Rated 5.0 out of 5.0 by LMmongi1066 wonderful staff wonderful experience
I will preface this review by telling you I stay only at Holiday Inns when I travel. This Holiday Inn was the best I have ever experienced.
Upon my arrival I was greeted by wonderful, helpful staff and it continued into the next morning as Gail, who worked in the breakfast buffet, was most accommodating. What a delightful face and sweet personality first thing in the morning. My family and I were most impressed with her hospitality and charm.
The facility was immaculate. The condition of this facility and the outstanding staff is what others should strive to be.
If you ask for one thing I was unhappy about, it would be the pool was a wee bit cool BUT as we were just coming back from a Florida gulf coast vacation, any and all water seemed cool. This particular Holiday Inn was perfect.
June 25, 2014
Rated 2.0 out of 5.0 by hikerbee Okay for a night
We reserved a room here on our way to Alabama. When we checked in we were asked if we wanted a room on the first floor and a non-smoking room. We said yes to both. When he handed us our key our room was on the 3rd floor and we both smelled smoke when we walked in. However the room was clean and the bed was so very comfortable. Breakfast was typical -- pancakes but no waffles. I wish I had asked the name of the wonderful lady who took care of the breakfast room. She was efficient and marvelous.
June 25, 2014
Rated 4.0 out of 5.0 by Dewey419 Overnight Stay
Easy access off the highway for a night stay but for the quality and location of the hotel, it seemed a little pricey. We pulled up to the front doors and the gentleman that was checking us in was outside taking a smoke break. I have severe allergies and it upsets me when people smoke right outside the door I have to go in. The Hotel itself was okay, not the top of the line place that I had expected. But served it's purpose for a good nights sleep and a nice hot breakfast.
June 25, 2014
Rated 5.0 out of 5.0 Absolutely!!
great place to stay...had an enjoyable stay here. absolutely recommend.
June 23, 2014
Rated 5.0 out of 5.0 by SBeaches Comfortable and clean
Enjoyed the stay. Used the dining area for visiting due to size of group. Worked well. Would definitely stay here again.
June 19, 2014
Rated 4.0 out of 5.0 by xtinecarmen Great choice outside Knoxville
This hotel is very conveniently located right off the I75 about 30 mins away from Knoxville. Whether you're visiting Knoxville or passing through on a road trip and need to stop for the night, this place would work!
The hotel is clean, updated and comfortable. The staff are friendly and very helpful. I particularly liked the breakfast room which had a lot of windows making the area sunny and airy.
We had a very nice room right at the end of the hallway. The bed was comfortable as were the pillows. The only negative was that I think the filters may need changing in the air conditioning/heating unit - it let off a slight dusty smell (nothing overpowering but noticeable). I'd still stay here again.
June 19, 2014
Rated 5.0 out of 5.0 by BusDriverBob Great Service
Staff and breakfast customer care were absolutely awesome. It was a great place to stay and I will be staying there again in the future.
June 5, 2014
Rated 4.0 out of 5.0 by Floyd57 Pretty good
Although our reservation date had been entered wrong, Holiday Inn Express was still able to accommodate us (with an additional charge). I was appreciative of that. The room they provided was basic but CLEAN. The hotel looks new and had many updates,
We did have a strange evening though. Around 6:30 or 7 p.m., we had someone try to enter our room with a key card! No knock, just a swipe and tried to come in! thankfully the top flip lock prevented it. By the time my husband got to the door to check it out, the person(s) was gone. The 'uninvited guest' spooked me but my husband said it was probably staff that didn't realize this room was occupied. He called the front desk and they said they would "look into it" but we never heard back. Needless to say, we kept the top flip lock on all night.
We only stayed one night so all-in-all it was okay. I still like Holiday Inn Expresses and think our 'visitor' was just a fluky experience.
May 29, 2014
Rated 5.0 out of 5.0 by 23456 Excellent
A great place to stay. Comfortable,courteous staff, good travel
May 28, 2014
Rated 5.0 out of 5.0 by UMP64 Quick stay
Very convenient location, clean rooms but in need of update.
Constant exhaust fan in bathroom annoying.
The night of the snake in the foyer made an exciting arrival.
Overall, good stay.
May 19, 2014
Rated 5.0 out of 5.0 by Heather001 Excellent hotel
I was checked in before my husband could even park the car. Staff was friendly and professional. Hotel was very clean and tastefully decorated. Bed was comfortable. Breakfast had more options than any other HIE I have visited and the attendant was wonderful and helpful. I highly recommend this hotel.
May 17, 2014
Rated 5.0 out of 5.0 by Johnsona Thank you
Nice upgrade from friendly staff... Facility at HI standards..erbb
May 10, 2014
Rated 1.0 out of 5.0 by Bad Deal poor maid service
upon entering the room noticed the smoke alarm beeping a dirty wash cloth hanging over the shower head remote control didn't work. The room was hot tub suite, the maid came the second day took the towels for the hot tub and never replaced them, did not clean either tub or the coffee pot ,i'm sure nothing else was clean either. The third day the maid didn't bother entering the room , when I asked the man at the desk he thought I left the do not disturb sign out ,which there was not one in my room. I was very mad when I left still was charged full price . My last night at a Holiday Express never again.
April 25, 2014
Rated 5.0 out of 5.0 by JMM463 Clean Room and great service.
Clean Room and great customer service. Great place to stay for work or leisure.
April 22, 2014
Rated 1.0 out of 5.0 by Julie31 Hotel room was dirty and in repair and pool was over capacity with people
The walls of our room had holes in some places, unsanded patches in others, as well as not having fully painted walls behind the beds. The paint did not go all the way down to the floor and was unfinished. When I asked for a new room the front desk clerk informed me that the whole hotel was under construction and every room was the same way. I then asked for a discounted room rate as I was not aware of this when I booked on my mobile device. I did not think it was fair that this was not posted anywhere when I booked online. The clerk agreed to reduce the room rate as I did not feel it was fair to pay full price for as unfinished room.
We also had trouble at the pool. It was filled beyond maximum capacity with 27 kids in the pool at once. There was a group who arrived on a tour bus and they were all in the pool. My family had no space to swim and there were no hotel staff enforcing the max. pool capacity. I notified the front desk but no one came down to the pool. There were also no clean pool towels available due to all the kids using them up. I took pictures because I couldn't believe it.
April 16, 2014
Rated 5.0 out of 5.0 by northern snowbird helpful staff and comfortable rooms
The hotel was easy to get to off of I- 75 and was a nice place to relax after a day of traveling.
The hotel and room were very well kept up and we were happy with the whole experience.
It's nice to be able to have breakfast in the morning so that we could get back on the road and continue our trip.
April 1, 2014
Rated 5.0 out of 5.0 by Canadian eh comfy bed and friendly staff
Check in was quick and efficient and the room was as expected, clean, and bed great. Even though there were alot of people checking in, the process was quick and pleasant. The hotel lived up to the Holiday Inn experience I have come to expect. Breakfast had alot of choices and the staff were very helpful and cheery.
Will stay there again when Im in the area..
March 12, 2014
Rated 5.0 out of 5.0 by Misterblaster57 Family
I had to stay over a month and brought my family in, because we were waiting to close on my our house. It was so hard to leave hotel, because they made us feel so welcome. We got to know everyone on first name bases and always smiling and caring for or needs.
February 26, 2014
Rated 3.0 out of 5.0 by ahapp Horrible fitness center
The Fitness center was horrible. The building was doing maintenance and didnt change the prices accordingly or warn you before you arrive.
February 25, 2014
Rated 2.0 out of 5.0 by carlisle LIED TO
Was told by hotel staff that I would recieve my points for the three nights but was lied to. This is the 3rd and last time that holiday inn express lies to me .I will not be staying with them again
February 12, 2014
Rated 1.0 out of 5.0 by fred1969 bad experience
the hotel itself was not bad. my issue is that my work tools were stolen out of my truck in thee parking lot. to make matters worse, there are no cameras on the back lot area and one hotel employee stated that that happens on a regular basis. i stay in holiday inns probably 8 months out of the year, but i will not stay at this one again
February 8, 2014