Rated 3.7 out of 5 by 60
Rated 4.0 out of 5.0 by Bigshoe Great Service
We arrived early and got an early check-in. Our room was right by the elevator and on another floor from the team we were with The staff changed our room for us with no problem.
Staff opened the breakfast bar early to allow us to watch the gold medal hockey game.
February 27, 2014
Rated 2.0 out of 5.0 by TravelSportsMom Not so sure
We were there for a swimming competition which started at 7am, many from our club and other clubs were staying there. The hotel knew we were all having an early start yet, did not accommodate for breakfast. Only cold breakfast was available.
Later in the evening, we went down to the pool to enjoy the hot tub and slide. No towels were available, and was told there was a dryer available on the second floor that I could use to dry the towels from our room. Yah not that impressed.
Had these bad experiences not occurred stay would have been rated much higher.
February 12, 2014
Rated 2.0 out of 5.0 by hali27 Overpriced, good room, just needs to be updated
Paid $40/night more than anyone else in our group. Breakfast was late so we missed it. I was disappointed by the price. For the hotel it was overpriced. That said the room was clean, beds were comfortable and the room was quiet for sleeping. Parking was difficult and had to park on the street far away one night. Just average.
February 12, 2014
Rated 5.0 out of 5.0 by JamesBondg007 Always have great service and will be back soon.
Keep up the great work!!!
The hotel has a warm appeal, from the staff to the building.
Always kept upgraded and it feels like home!
January 28, 2014
Rated 4.0 out of 5.0 by BML66 Nice hotel close to highway
I have stayed here many times on business trips and find it a very nice, clean efficient hotel. The staff is friendly, good restaurants within walking distance (Hudsons just opened across the street). somewhat limited exercise room, nice pool area. Stayed in a Jacuzzi suite last time (I booked it but the staff keep trying to tell me I got an upgrade...not) and its a really nice room although the puny 27" tv looks quite small in this spacious room and is hard to see from the bed. All in all good stay and I will be back!
January 25, 2014
Rated 2.0 out of 5.0 by k2kidd It is great as long as you don't use internet,need housekeeping, or get up early.
The staff at the front desk will seriously bend over backwards to help you with anything in their means. unfortunately the big issues are on above their heads.No Internet to speak of, unless you are standing in the hallway,when I called Ethostream they were unable to help with any thing. A majority of the people in the hotel are coworkers and leave a few minutes before 6, the tables are crowded but the hot food is not put out till 6. I always leave a generous tip for the house keepers when I let them in to clean, and yet they do not replace plastic silverware "Real eating utensils are not provided" coffee or even replace the ice bucket bag. The front desk staff however are excellent, remembering faces and always having a brief conversation as you come back for the evening. My stay was going to be about six months overall. Now at least two other co-workers are looking for a place in town with internet, and an early breakfast.
January 12, 2014
Rated 4.0 out of 5.0 by JJNanaimo Good overall
Staff have been very good overall. Rooms are clean and nice. Upgrades for Elite have been very good. My only feedback is the breakfast needs to rotate variety more. Scrambled eggs and sausages 99% of the time. Great value overall.
January 9, 2014
Rated 4.0 out of 5.0 by MClaire Good location
Stayed here on our way down south, good location. Comfortable bed, but I feel that most Holiday Inns need to replace their pillows more often.
The breakfast was very good, however the breakfast room was very cold, it had snowed overnight.
Lovely large room. Could have used another reading light in the room.
Restaurant across the hotel which is very convenient.
January 1, 2014