Rated 4.2 out of 5 by 228
Rated 2.0 out of 5.0 by Purlie Needs Updating
This locations is in need of updating, the room smelled of stale cigarette smoke and was fairly small. I asked the breakfast employee to heat my oatmeal in the microwave and she seemed quite annoyed by the request.
July 27, 2015
Rated 4.0 out of 5.0 by Charley29 Good Hotel, Poor internet service
The internet was absolutely appalling. The worst service I've had for hotel internet. Couldn't connect half the time and when I did manage to connect the service was sooo slow it was better to just use my own data.
Also the cable was out the morning of my last day, I like to watch the news in the morning,but it's pretty hard to do that when you have no access to cable or tv.
Not very impressed
July 27, 2015
Rated 5.0 out of 5.0 by Gemstonegirl Perfect beds with all white bedding-no tacky top covers here.
Planned on staying 1 night but enjoyed the hotel so much we stayed 3 nights. We were upgraded to a suite which in the end suited our needs better which was nice but we were not told about it and I had to ask why we only had 1 bed with a pull out and not the 2 queens that I had requested. Found that staff were quite hospitable and friendly other than 1 front desk staff lady. Free breakfast was perfect, it included a mix of cold, hot and dry items to choose from. Pool, hot tub and water slide were perfect for us. Room was clean with all white sheets and blankets not those tacky pattern top covers that most hotels have, even left tips for the housecleaning staff . Loved the quality of shampoo, conditioner, body wash and lotion provided. Mini fridge and microwave were provided. What a surprise to find two FREE washing machines and two dryers available for $3 each plus laundry soap and dryer sheets provided in the vending machines for $2 each. There were 2 large screened computers with a printer available for guest use. Hotel was conveniently located across the street from the mall and Starbucks. Only areas of improvement would be to inform guests that the coffee bar is open 24 hours a day which I did not realize till the last day. Inform a guest that they have been upgraded so we can express our appreciation to the front desk staff. On our last night I found that cleaning was a little below the previous nights standards but it was nothing that was worth asking to have fixed. Overall I was happy with the hotel and will be returning in the future.
July 25, 2015
Rated 4.0 out of 5.0 by terry13blues staying in central Lethbridge
My wife and I were new to the city and greatly appreciated the helpful pointers from the staff at the front desk. We felt right at home because of the friendly service.
July 25, 2015
Rated 4.0 out of 5.0 by Westcoastgal Comfortable Bed and Great Breakfast
We recently enjoyed our stay in Lethbridge, travelling from the Westcoast , the room was clean and the bed was comfortable, which is important to us .
The included Breakfast, was just what we needed, as we were visitng for a Family Reunion each day.
July 23, 2015
Rated 4.0 out of 5.0 by okotoksfamily Nice Hotel
The hotel was really good and centrally located.
The kids were not at all impressed with the breakfast.
July 22, 2015
Rated 5.0 out of 5.0 by Burnice Great Hotel
This hotel was very clean and the staff was very friendly!! From the minute we got there, they treated us like family.
Bed was amazing!!! Love how they gave us the choice of soft or firm pillows!! Had an awesome sleep!
July 21, 2015