Rated 3.8 out of 5 by 49
Rated 5.0 out of 5.0 by Younger14 Bed is awesome!
Everything was great during my stay as usual, haven't had any complaints!
November 16, 2013
Rated 3.0 out of 5.0 by Alongdaysnight Used to be my favourite
Stayed at this Holiday Inn many times in the past and was always clean and comfortable. This visit however too much stacked against. Parking has always been an issue. The lot is too small for all the guest vehicles and if you arrive late you are out of luck. Park on the street and walk around the hotel. Then the doors to the hotel are locked because the front desk staff are closing the pool, so I wait out in the cold after having to walk around the hotel because of no parking. Once in the room the room is clean but the bed is not comfortable, I think those sheets have been used one to many times. Then there is the internet, so frustrating, kept dropping out every few minutes. As I said this hotel used to be top notch. Not so much now.
November 3, 2013
Rated 4.0 out of 5.0 by Graymare In town for swim meet
This hotel was very nice and I was impressed from our intitial contact with the front desk where they greeted us warmly and helped with my request for an early check-in. Stay was just fine except for exposure to some outside noise that I can only assume was a night club nearby that was distracting until approx 2 a.m. Likely not an issue on a different side of the hotel. Clean, comfortable and reasonably priced and for any other swim clubs, excellent access to the U of L pool....under 10 minutes. With more and more exposure to food sensitivies ie. gluten, it would be good to have more non-wheat choices at the breakfast but this is a work in progress. Otherwise the breakfast was just fine.
Overall good stay.
Graymare - Calgary
October 30, 2013
Rated 1.0 out of 5.0 by Egnorth Worst hotel of this brand
Rude checkin clerk, bad smell in bedroom part of the suite, doors between bedroom and front area would not close properly, loud noise from the bar across the street, sloppy housekeeping and furniture and fixtures in poor repair. This hotel definitely needs a makeover. Will not be staying here ever again. Not up to the standard I expect from Holiday Inn Express. And no follow up from management despite promise of a follow up phone call.
October 29, 2013
Rated 2.0 out of 5.0 by mur10 Not impressed
Not impressed with this stay - was checked into one room and it smelled like it hadn't been cleaned in weeks. Was transfered to another room which was fine - asked for a late check out and was in the shower and housekeeping came in when I was in the shower! Went to use the blow dryer and it overheated in 2 minutes - tried to reset, but didn't - hotel staff came and didn't exchange it, only reset the unit - overheated again in 2 minutes. Was very disappointed in my stay with this hotel. Expressed my concern when checking out and only offered me Priority Points which I don't even know that I received. Then asked me to fill out a survey via email and was half way through the survey and the page wasn't available! Very frustrating experience with this hotel...NOT IMPRESSED at ALL.
October 18, 2013
Rated 4.0 out of 5.0 by Simba1 Great Room! Great Service
The room and ammenties were great and I will be back to stay next week!
October 14, 2013
Rated 4.0 out of 5.0 by TomoX92 Best in Lethbrige to date.
We have visited Lethbridge three times in the last nine months staying at a different hotel each time. We found your hotel to be the best of the three. Very clean, staff were friendly and the room was great. The only negative would be the late night gurgle from the bathroom tap, it deposited black bits in the sink, mysterious. Not a huge deal though, rinsed out of the sink easily and only happened twice during our four night stay. All in all a good stay.
September 30, 2013
Rated 5.0 out of 5.0 by flygirl910 comfy bed and quiet
In spite of us being placed next to the elevator, we never heard it. The room was clean, comfortable, met our needs, and breakfast was good. Would liked to have seen quality fresh fruit. (The red apples available were not in the best condition.) We'd stay here again, very convenient access from highway.
September 6, 2013