Rated 4.3 out of 5 by 258
Rated 4.0 out of 5.0 by Beckymarie Overall Great Hotel
Overall this was a beautiful hotel and we had a wonderful experience. My kids especially enjoyed the swimming pool, in particular the water slide. I also enjoyed that the hot tub wasn't so hot that our kids couldn't go in. This allowed us to relax in the hot tub as a family. The pool was a little cold but not too bad. The only problem we found with the pool was in the morning with kids lined up to start going down the water slide when it opened at 9am the staff was not on top of starting it up they had to be asked by one of the other parents to start up the slide. In all fairness we only gave them a few minutes. The kids were impatient.
Our room was nice and spacious and particularly the bathroom. The one issue I had with the room was the beds and I find that in every hotel I stay in. I think men purchase the mattresses. Women have curves and firm mattress are not comfortable for us. I wish they could have been medium so that both my husband and I could have slept. Because of the firmness I tossed and turned all night long.
My husband also found in our room a prescription pill left over from another guest...thankfully before our two year old. We informed the staff so hopefully the cleaning staff will be more attentive.
The breakfast had a nice variety which I appreciated. There was something for every member of my family. My son especially liked the cinnamon rolls.
The staff was very friendly and helpful and overall we enjoyed our stay. I know our kids really want to go back.
September 29, 2015
Rated 4.0 out of 5.0 by jolanap Always a great stay...
This property is well kept up, professional and makes staying in Lethbridge relaxing.
September 28, 2015
Rated 5.0 out of 5.0 by september holiday Great service
When we showed our rewards card the staff did everything to make sure we had a great stay, they upgraded our room and gave us free passes to the Japanese gardens in town when we said we were planning to tour the gardens.
September 26, 2015
Rated 5.0 out of 5.0 by diane127 great place..
when we travel to Lethbridge to visit family we always stay at this location. the staff is excellent service always great,
the morning breakfast is always fresh and good.
i would recommend this place to anyone wanting a nice clean, comfortable place to stay.
September 23, 2015
Rated 5.0 out of 5.0 by whats up holiday inn lethbridge alberta
Bed was comfortable, hotel appearance was good, front desk staff were friendly and helpful did not use breakfast area put looked clean and tidy. In my opinion continental breakfast should start earlier like maybe 5 am . would advise friends and relatives to stay at this hotel .
September 22, 2015
Rated 4.0 out of 5.0 by PincherPenny Great for its class, if you don't need in-house internet
Great room, at a great price. We got a two person jacuzzi tub, decent enough tv, superb mattress, huge space, nice fake fireplace that really warmed the air, huge bathroom with a very nice shower. The pool looks nice too.
As a laptop user, I wasn't one, because the internet connections (both wifi and ethernet) were impossibly slow. I was able to properly check my email once in 6 hours. There certainly wasn't time to do so in the morning.
Late night staff was a bright young man who went about his work with alacrity and was helpful. Recommended. The breakfast is about what you'd expect, and everything appeared to be very clean.
For me good wifi is a must, that and a nice tub that fits two. This room got half of that equation right.
September 17, 2015
Rated 4.0 out of 5.0 by AB2506 We enjoyed our stay.
We enjoy Holiday Inn Express. Staff were friendly. Room was clean.
September 16, 2015
Rated 5.0 out of 5.0 by Simmshell Great Continental Breakfast, courteous staff and clean
Great value for the money. Had a great stay. I would stay there again
September 15, 2015