Rated 4.3 out of 5 by 81
Rated 5.0 out of 5.0 by SMc13 Great stay!
Staff were very friendly and helpful . Breakfast was good
January 5, 2015
Rated 5.0 out of 5.0 by DAlling Great service
modern updates, comfortable bed, above grade pillows,
December 26, 2014
Rated 4.0 out of 5.0 by Hugga Bear Comfortable Stay
Our daughter was graduating from Texas Tech and all the hotels in Lubbock were booked. We searched for towns nearby Lubbock and found HIE in Levelland. Our stay was great. Beds were comfortable, easy access to get to Texas Tech, about a 40 minute drive into Lubbock.
December 19, 2014
Rated 5.0 out of 5.0 by mrspeterson Extended Stay
My family and I stayed at Holiday Inn Express for about 6 months when my husband was in Levelland on a business trip. We have come to love the staff at this hotel. The housekeepers are friendly, attentive, and thorough; they are some of the most honest, hardworking people we know. The front desk attendants by far exceeded all expectations. Stephanie and Kristina handled everything with class and their professionalism and thoughtfulness are astounding. The hotel itself is clean and our rooms are always cleaned to a perfection. When the washer and dryer were broken, the staff not only washed our clothes well, but they folded them. They went above and beyond. The staff is extremely friendly and are great with children. My kids would always approach them, and the women would never brush them off or fail to say hi. They treated my family with respect.
Also, the breakfast room/ lounge room was always cleaned immaculately and the staff was always willing to have breakfast out promptly. I never had to ask for fresh coffee. It was always there along with an amply supply of milk, yogurt, and muffins.
I look forward to our next visit to Levelland because my family and I will definitely be staying at the Holiday Inn Express there.
November 20, 2014
Rated 5.0 out of 5.0 by RMedart Excellent staff
The hotel staff at Levelland is the best! They are super friendly and helpful. They've made my stays there very enjoyable and I've been there frequently the last month or so. Highly recommend this hotel.
November 10, 2014
Rated 5.0 out of 5.0 by mbrose Nice facility, great staff
This was my first stay at this particular HI Express. The facility is relatively new, attractive, and very clean. The staff were welcoming, thoughtful, competent and smart. A difficulty with my room key/lock was dealt with quite efficiently and gracefully. I will definitely return to this location.
November 6, 2014
Rated 5.0 out of 5.0 by rowdyg Great service
From time we arrived the staff were friendly and helpful. We got check-in quickly and accurately and were directed to our room. The room was very clean and everything appeared to be working correctly.
November 4, 2014
Rated 1.0 out of 5.0 by bpmcgee Dirty
The 1st room had crumbs on the floor and in the sheets, and the bathroom wasn't very clean either.
I switched rooms and the 2nd wasn't much better. You could tell that it wasn't vacuumed well and the bathrooms were dirty, with hair and grime around the sink ,and urine on the toilet.
October 30, 2014