Rated 4.4 out of 5 by 242
Rated 5.0 out of 5.0 Good location, nice place to stay
I've stayed here several times in the past, generally after a day at Keeneland and only for 1 night per stay. I've always been completely satisfied with everything; however, on this particular trip (4/18/2015) I requested a late checkout and was denied for no specific reason. I simply called the front desk late that evening and asked if I could have a later checkout time to which the reply was simply "No." I then said I was only interested in an extra hour (12 noon instead of 11am) and received the same response at which point I ended the conversation. The only reason I was taken aback was because I've requested late checkouts at this specific hotel in previous stays and have always been met with a friendly, "Sure, what time did you have in mind? or Sure, could you be out by 1pm?." In any case, I found that a little discouraging.
April 23, 2015
Rated 5.0 out of 5.0 Good hotel
I have stayed at this motel several times and they have always bent over backwards to please you. I always have a good visit. Teresa Houchin, Sikeston, Mo.
April 23, 2015
Rated 5.0 out of 5.0 by Jot-P Keeneland Visit
This Holiday Inn is a great place to stay while visiting UK and Keeneland for the weekend.
April 23, 2015
Rated 5.0 out of 5.0 by Snooks1113 Amazing staff!
I absolutely couldn't be happier with my stay! The staff was so friendly and accommodating and understood the nature of my visit.
April 22, 2015
Rated 5.0 out of 5.0 by Newvacationer Southern Hospitality at Lexington Holiday Inn
The staff from the front desk to the maintenance and cleaning staff were extremely cordial, welcoming and helpful - I really felt welcomed and cared for. Also, when we went to the pool the hot tub was being worked on - we were bummed. BUT the maintenance guys fixed it quick and told us it was ready to go. Kids had a blast in the pool and we slept well. Breakfast in the morning was excellent with standard stuff and more healthy options like greek yogurt and gluten free muffins. Only thing i could have used was a second computer in the business office (there is only one) because it took me a while to get in there. But it worked swimmingly! Great time, would come back for sure.
April 20, 2015
Rated 5.0 out of 5.0 by Dearestone First Impression of Lobby Entrance
There was a gaseous smell in the lobby when we arrived at approximately 11 pm on a Saturday night. They immediately responded as we passed by the front desk and said it was the usual smell that came from flushing some lines or something. Not pleasant but at least they responded that it was of no concern.
April 18, 2015
Rated 5.0 out of 5.0 by BikingBluesman Nice location and value
Great location to access campus at U of Kentucky. Well trained staff is friendly and helpful.
April 17, 2015
Rated 5.0 out of 5.0 by 8116 Good Experience
Room ready at check-in.....no muss no fuss! We were even upgraded to a suite. Nice accommodations, comfortable king size bed. Only downside was the maid service left the room door ajar after cleaning. Fortunately nothing missing.
April 16, 2015