Rated 4.3 out of 5 by 60
Rated 3.0 out of 5.0 by UK3234 Ok place to stay but...
rooms were not ready at check in. Rooms were dirty and had ants and the ice maker on our floor did not work.
February 28, 2014
Rated 4.0 out of 5.0 by Guest 1 Great place to stay - however no one works at the front desk
Most of the time if you needed anything..... too bad. There was no one at the front desk and no way to locate them.
February 27, 2014
Rated 5.0 out of 5.0 by Sop 2 Retreat Weekend
We enjoyed our stay at the hotel. The desk staff was helpful and friendly. The room was comfortable and clean. No problems with noises. The breakfast was very good and had quite a few choices--cereals, hot foods, fruit, yogurt, pastries, breads, and beverages (coffee, tea, and juices). The woman who prepared and set up the breakfast was also friendly and checked with people to see if they had everything they needed.
We would stay here again if we're in the area.
February 26, 2014
Rated 4.0 out of 5.0 by Mhjd30 Wonderful Service
We have a very sick family member and traveling with two little ones so our stress levels were through the roof. However, the staff at this hotel...wow. They literally helped us in every way they could and showed us such compassion in our situation. I cannot express out gratitude for the light they brought to us that weekend.
On the other hand, the hotel is nice and with our discounts I felt it was a great value, but if we would have had to pay full price, it is a bit expensive for the cheap mattress we slept on. Really IHG? You have a beyond wonderful staff, fantastic location, and so so rooms with below average beds, just don't see the up charge for it. However, because of the fantastic staff we will be staying at this hotel for every future Lexington visit.
February 12, 2014
Rated 4.0 out of 5.0 by Bunt Just visiting
My wife & I stayed here for two evenings on our way home from Florida. We wanted to explore Lexington a little and this was a good location to do that. Close to the University and downtown. We will stay here again.
February 8, 2014
Rated 5.0 out of 5.0 by obed_ned Great stay
Everything was great. After checking out from my first night's stay, I found out I needed to stay another night. Staff put me back in my same (nice) room and made everything easy. Thanks!
February 1, 2014
Rated 5.0 out of 5.0 by hcab71 favorite digs in Lexington
My favorite place to stay in Lexington. My most recent stay was disturbed by someone's barking dog----didn't realize they allowed pets but saw it the next day be walking through the lobby---this is no fault if the hotels just inconsiderate guests not controlling their Maltese. Breakfast is usually eggs sausage/bacon gravy waffles juices cereal and fresh fruit. Pool looks good but haven't used it. Book early!!!! Is Close to campus and fills up fast!!!! Price is fine. II just hate thee prices if all hotels as if late. I wish there was a better rewards program say if you're visiting somewhere frequently and book three stays in a yearat once you'd get a discount.
January 19, 2014
Rated 5.0 out of 5.0 by Bado A great stay
I truly enjoyed staying at the Lexington-Downtown/University Holiday Inn Express. The service by the staff was great, the registration was done quick and efficiently. The room was clean and comfortable, bathroom was clean and the amenities at the room where great.
Thanks for the service
January 16, 2014