Rated 4.2 out of 5 by 101
Rated 2.0 out of 5.0 by Lauren59 Smells like smoke
The halls and our room definitely smelled like smoke. i even called the front desk to ask if we were in a nonsmoking room. They replied all of the hotel is nonsmoking. Also the room felt dirty because the carpet looked so bad, Our family was not pleased with the accomodations.
July 18, 2014
Rated 5.0 out of 5.0 by Jot-P Great Close-To-Campus Hotel
No problems experienced in our stay here. Our room was clean and comfortable and the breakfast was very good.
Best part is that it is literally on the UK campus near the Medical School.
Great value for your money.
July 17, 2014
Rated 4.0 out of 5.0 by bustersmom Great Hotel Overall
The hotel looks as if it has undergone some renovations, and both the exterior and interior are beautiful. Beds are nice and comfortable, and the staff was very courteous and helpful. The full, hot breakfast was great! I am a parent of a toddler who needed to have medications/foods refrigerated, so I had to leave the hotel after one night due to the lack of refrigerator and/or microwave in the guest room. If you don't require either of these, this will be a great choice of a hotel for your stay in Lexington, especially if you need to be close to UK.
July 15, 2014
Rated 1.0 out of 5.0 by Nothappy23456 Management
Just poor management. Not very responsive to guest.
July 14, 2014
Rated 5.0 out of 5.0 by JBNashville Great Stay
The desk people were great. Everyone was very hospitable. Close to restaurants & downtown. Rooms were quiet, shower great.
July 12, 2014
Rated 2.0 out of 5.0 by Mike_N Good Service But Way Too Expensive
Have stayed at this location for a number of years. Consistently nice hotel and staff. However this location has gone from expensive to ridiculously expensive so I'm moving on.
July 9, 2014
Rated 5.0 out of 5.0 by BartonDVM No problems
I stayed here prior to an early flight out at LEX. This was not the closest IHG hotel, but it was a little lower priced than the closest one, and it only took about 10 minutes to get to the airport. The double queen rooms don't have an office chair with the desk (as displayed in the photos). The TV remote didn't turn the TV on, but it changed the channels fine after I turned the TV on using the button on the set.
July 7, 2014
Rated 4.0 out of 5.0 by bluedevil101 Holiday Inn Express Lexington, KY
First trip to this property and it was over all very good. Greeted by two very customer service oriented agents. They were both very nice, kind and wanted to make sure I got what I needed while at the hotel. The room was large and clean, the in room air conditioning system worked great and was very responsive. The TV set up was excellent as well. Only negative is that the WIFI was out near room 322 where I stayed. I went to the lobby and connected easily, but it was disappointing that I could not get the wifi to work in my room. I spoke with the agents and they said they would pass the message on. It was a Sunday at 4 PM so I guess the management wasn't available to reset the modem--but I would guess that the desk agents would be knowledgeable about how to do a reset. Other than that, it was a very good stay. I will stay there again in the future.
July 3, 2014