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Rated 4.4 out of 5 by 190 reviewers.
Rated 3.0 out of 5.0 by Hotel is good, staff can be iffy Upon check in was not recognized for being a Rewards Member; usually all IHG hotels make it a points. Was not offered bonus points or treat bag. Asked for a bottle of water and was told they were out and have been waiting on an order for a couple of weeks (there is a SAMS and WalMart up the road). Was directed to the vending machine ($1.75) but it didn't work (kept saying selection SOLD OUT even through it wasn't, picked an # that was empty and the thing got stuck trying to retrieve the empty slot). Clerk was not help, went to retire to the room on the 3rd floor only to find the clerk had handed me an empty card key envelop; ARE YOU KIDDING ME? December 12, 2014
Rated 4.0 out of 5.0 by Notes I requested joining rooms at the time of the reservation but did not get them. Hard to believe since it was booked 3 weeks in advance. Overall I still enjoy staying at Holiday Inns December 10, 2014
Rated 5.0 out of 5.0 by A Really Great Place to Stay We have to go to Lexington for doctors appointments quite often. We live 3 hours away and after being in doctors offices all day it is just too hard to drive home. At this Holiday Inn Express the staff is ALWAYS super nice and go over the top to make sure we are comfortable and happy. One time my cousin who has seizures had just had one right before we came in and two staff members helped us to our room as she was very incoherent. Most places would never have done that. We will always stay here when in Lexington. Rooms are always clean too. December 10, 2014
Rated 5.0 out of 5.0 by Lexington KY Campus Our stay was very pleasant. We enjoyed the whirlpool inthe room and the breakfast served. Room and staff were above expectations. We will definately stay at this hotel the next time we are in Lexington. The location to downtown attractions and restaraunts made this an ideal stay. December 9, 2014
Rated 5.0 out of 5.0 by Great bed & breakfast just minutes away from UK & VA Hospitals Have stayed here over 8 different nights always a great place to rest & relax or go out and see what Lexington has to offer. December 8, 2014
Rated 5.0 out of 5.0 by Staff really helpful ! Just want to thank the staff there for allowing us to check in before the listed time. My wife had out patient surgery that morning, and we had no place to go when she was released. Not only did they let us check in early, we got a little larger room at the same price. Thank you so much ! We have stayed at this property several times, it's a great location for activities downtown. We will be back. December 7, 2014
Rated 2.0 out of 5.0 by Typical Older HIE Property Staff is friendly, price is right, but property is run down and the typical breakfast offerings kind of limited and sort of gross. December 7, 2014
Rated 5.0 out of 5.0 by UK Convenient location. Clean Room Friendly Staff Good Value December 5, 2014
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