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Rated 4.3 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Business trip I found the staff to be very helpful and friendly. My room was very clean and comfortable. Location was great too! March 23, 2014
Rated 5.0 out of 5.0 by Awesome Staff Thanks Caroline and Becca ROCK Awesome Staff highly recommend this location for anyone going to Lexington! March 19, 2014
Rated 5.0 out of 5.0 by pleasant stay I was pleasantly surprised at this hotel . You get more than you pay for. We where there with a large group. Lobby was inviting to relax and hang out with group. Bed was comfortable and full pillows. Staff was very pleasant and accommodating.. March 19, 2014
Rated 5.0 out of 5.0 by Great Location I really enjoyed my stay at this Holiday Inn. The pool area was nice and cozy and at a really nice temperature. The breakfast had lots of options- including some nice Kashi granola bars. I appreciated those healthy options. Hotel staff were warm & welcoming when we arrived. The only item I would not recommend would be their fitness room-- it really doesn't have anything. However, upon calling the front desk, we received a name of a nearby gym that the hotel has an agreement with so guests can workout there for free. It's a very good thing to know about (despite actually having to need to leave the hotel). March 14, 2014
Rated 5.0 out of 5.0 by Convenient and Comfortable The hotel is conveniently located close to the University of Kentucky. It is clean and comfortable. The breakfast is awesome (lots of warm food choices -- not just donuts and bagels). The staff member taking care of the breakfast area was extremely nice and kept the breakfast area in great condition. I do think the hotel is a bit over-priced for what is a standard hotel room. Nevertheless, it is a good place to stay. March 8, 2014
Rated 3.0 out of 5.0 by Ok place to stay but... rooms were not ready at check in. Rooms were dirty and had ants and the ice maker on our floor did not work. February 28, 2014
Rated 4.0 out of 5.0 by Great place to stay - however no one works at the front desk Most of the time if you needed anything..... too bad. There was no one at the front desk and no way to locate them. Thanks February 27, 2014
Rated 5.0 out of 5.0 by Retreat Weekend We enjoyed our stay at the hotel. The desk staff was helpful and friendly. The room was comfortable and clean. No problems with noises. The breakfast was very good and had quite a few choices--cereals, hot foods, fruit, yogurt, pastries, breads, and beverages (coffee, tea, and juices). The woman who prepared and set up the breakfast was also friendly and checked with people to see if they had everything they needed. We would stay here again if we're in the area. February 26, 2014
Rated 4.0 out of 5.0 by Wonderful Service We have a very sick family member and traveling with two little ones so our stress levels were through the roof. However, the staff at this hotel...wow. They literally helped us in every way they could and showed us such compassion in our situation. I cannot express out gratitude for the light they brought to us that weekend. On the other hand, the hotel is nice and with our discounts I felt it was a great value, but if we would have had to pay full price, it is a bit expensive for the cheap mattress we slept on. Really IHG? You have a beyond wonderful staff, fantastic location, and so so rooms with below average beds, just don't see the up charge for it. However, because of the fantastic staff we will be staying at this hotel for every future Lexington visit. February 12, 2014
Rated 4.0 out of 5.0 by Just visiting My wife & I stayed here for two evenings on our way home from Florida. We wanted to explore Lexington a little and this was a good location to do that. Close to the University and downtown. We will stay here again. February 8, 2014
Rated 5.0 out of 5.0 by Great stay Everything was great. After checking out from my first night's stay, I found out I needed to stay another night. Staff put me back in my same (nice) room and made everything easy. Thanks! February 1, 2014
Rated 5.0 out of 5.0 by favorite digs in Lexington My favorite place to stay in Lexington. My most recent stay was disturbed by someone's barking dog----didn't realize they allowed pets but saw it the next day be walking through the lobby---this is no fault if the hotels just inconsiderate guests not controlling their Maltese. Breakfast is usually eggs sausage/bacon gravy waffles juices cereal and fresh fruit. Pool looks good but haven't used it. Book early!!!! Is Close to campus and fills up fast!!!! Price is fine. II just hate thee prices if all hotels as if late. I wish there was a better rewards program say if you're visiting somewhere frequently and book three stays in a yearat once you'd get a discount. January 19, 2014
Rated 5.0 out of 5.0 by A great stay I truly enjoyed staying at the Lexington-Downtown/University Holiday Inn Express. The service by the staff was great, the registration was done quick and efficiently. The room was clean and comfortable, bathroom was clean and the amenities at the room where great. Thanks for the service January 16, 2014
Rated 5.0 out of 5.0 by Great Heated Pool We stayed close to the pool area. We owned the pool and spa during our stay since we are the only one using it the whole night. It was Awesome. January 2, 2014
Rated 5.0 out of 5.0 by Nice Facility The staff was outstanding, food was excellent, great location to UK, downtown, track, and restaurants. Will visit again. Oh, and pet friendly. January 1, 2014
Rated 4.0 out of 5.0 by old carpeting Carpet needs to be replaced and some furniture is getting a little threadbare. Price seemed a little high for mid-week with school out of session. Overall still a good place to stay. December 22, 2013
Rated 5.0 out of 5.0 by Great stay and great location Stayed here many times staff is very friendly and helpful. December 14, 2013
Rated 5.0 out of 5.0 by Recommend this hotel. Would definitely stay there again! My son and I stayed at this hotel while in Lexington for a UK football game. We were very pleased with the hotel and our experience there. The hotel is very convenient to the medical centers on the north end of the UK campus. The stadium is across campus from the hotel, so it's about a 1 mile walk, but still was much easier than fighting the traffic to and from of the game. You are on campus almost as soon as you leave the hotel, so the walk is safe. Staff was very friendly and helpful, the breakfast was great, and the room was clean and comfortable. I would definitely recommend this hotel, and will stay there again if I visit Lexington. December 4, 2013
Rated 5.0 out of 5.0 by I love this place. The staff calls me by name when I walk in the door. I am Greeted with the biggest smiles and how are you doing today and they welcome me like I was family! The Lobby is always so clean and fresh! The Fireplace is so warm and Beautiful. I have to come to Lexington a lot due to having My Doctors here and I would never think of staying anywhere else and it is so close to My Dr. what could be better than that! I would recommend this place to everyone! December 1, 2013
Rated 5.0 out of 5.0 by Great HIE This is a very clean HIE. Everything in the room was great. The location is only a couple mins drive to downtown Lex. Around the hotel are a few places to eat within walking distance but a ton of places if you have a car. November 30, 2013
Rated 5.0 out of 5.0 by Great Service the staff service is above and beyond the norm. I will continue to stay at this location whenever I'm in Lexington! November 26, 2013
Rated 5.0 out of 5.0 by Relaxing and great service My stay at the inn was wonderful. The whirlpool was amazing after a long night of traveling and the staff was friendly and flexible about check-in/check-out time. The only downside is weren't given much information about places to do and things to see in Lexington. But overall great experience! November 15, 2013
Rated 5.0 out of 5.0 by Great staff The best part of our stay was the people who work there. From our arrival and the gentleman at the front desk to the woman working the breakfast area in the morning. We felt very welcome and appreciated. October 22, 2013
Rated 3.0 out of 5.0 by PILLOWS NO GOOD Enjoyed stay over the weekend, however it seemed a little pricey considering the pillows provided. They were small and lumpy. They did not go along with the reminder of the room. Bathroom was clean and plenty of hot water in shower. There seemed to be frequent sirens and trains running when I was there. Did not provide for a good nights rest, not counting the pillows. I would stay there again, however hope someone does something about the pillows. Thanks October 18, 2013
Rated 5.0 out of 5.0 Great Getaway Nice job! After a long drive from Michigan for UKY Family Weekend, it was nice to have a clean and quiet retreat for 48 hours. Perfect space for the two of us and great proximity for visiting our son. Superb shower with soft water, too. We'll be back in 2014! October 9, 2013
Rated 5.0 out of 5.0 by Nice Hotel. Excellent Staff This is a very nice hotel. I stay in hotels about 50+ night a year. Clean and comfortable. The staff were very nice. Front Desk staff were very polite and friendly. Thought it was just a little on the pricey end. But still enjoyed my stay and would recommend this hotel October 8, 2013
Rated 5.0 out of 5.0 by Newer Hotel, great location. Great place to stay. it is located close to downtown. Very clean, and we had a quite room. bed was comfortable. we will stay there again on our next trip to Lexington. September 23, 2013
Rated 5.0 out of 5.0 by Great Staff Our room was spacious and comfortable, all the staff were very considerate and helpful. September 20, 2013
Rated 5.0 out of 5.0 by Hotel of Choice in Lexington This is the best place to stay in Lexington. It is close to all of the hospitals as well as the downtown area and shopping. The staff is always kind and willing to help if they can. I highly recommend!!! September 19, 2013
Rated 2.0 out of 5.0 by Very underwhelmed I am a priority platinum member. I was not welcomed, given an upgrade or treated well at all. I stay in alot of Holiday Inns and do not expect to be treated like royalty, but do expect a little recognition for all I spend there. September 19, 2013
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