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Rated 4.8 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Great stay Great stay at this Holiday Inn Express. The hotel is extremely clean. The front desk staff was very friendly and helpful. The breakfast was ok. They had good selections like eggs, biscuits and gravy, sausage, bacon, cereal, and bagels. August 6, 2014
Rated 5.0 out of 5.0 by Very nice hotel Second time staying at hotel. Highly recommend. Room was very, very nice. Breakfast is always good and relaxing way to start the day. August 5, 2014
Rated 5.0 out of 5.0 by Great place to stay. Staff was courteous and helpful. Rooms were clean and comfortable. Staff. W ent out of way to make sure our stay was a pleasant one. July 30, 2014
Rated 5.0 out of 5.0 by clean hotel and great location its always a pleasure staying here. not is it only convenient for us in relationship to my sons home but also several restaurants at hand and the hotel is clean , neat organized and the staff is always friendly July 28, 2014
Rated 5.0 out of 5.0 by Great Service & Great Locaion Very Clean Comfortabe Hotel. The staff was very friendly, check in was very smooth. Great location, close to everythng. Good breakfast. We enjoyed our visit. July 26, 2014
Rated 5.0 out of 5.0 by Best Hotel Experience We have stayed in many hotels over the last four years. I have to say that the staff at this hotel understand the rudiments of customer care. They were concerned, caring, and interested in what was required to make our experience a superior one. It was our pleasure to stay at this hotel. Thanks to all of the staff again!!!!! July 25, 2014
Rated 4.0 out of 5.0 by Satisfied I always look at HI Express first when shopping online for hotels because of their consistent high quality. (The cinnamon buns are always good too!) July 23, 2014
Rated 5.0 out of 5.0 by We were comfy Great stop for us. We had an extremely friendly check-in experience, but they didn't drag it on. Parking and getting settled was a breeze. The pool was nice and we played Marco Polo forever without a rush of other guests. We could get our car fueled up for the next day's outing, grab a few necessities at WalGreens and grab dinner all without getting on a major road from the hotel. Breakfast was satisfying for all three kids' tastes. It was just right for our quick getaway. Hope you enjoy it too. July 23, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff and clean comfortable rooms. Everything about this hotel was great! Good breakfast, friendly staff and clean, spacious rooms Would definitely recommend and stay there again! July 23, 2014
Rated 5.0 out of 5.0 by front desk service After driving a number of hours and being very tired; we were greeted with a smile and asked if we would like a bottle of water. Check in was very efficient and our room was clean and ready. July 21, 2014
Rated 5.0 out of 5.0 by Always impressed at this property and friendly staff!! So pleased once again with this hotel and it's excellent staff. We have stayed here many times in the past. The location is great. Several restaurants and grocery near by make navigating the area a breeze! Will and Sandra are always a pleasure to deal with for booking. RJ, Thaxton and Jon at the front desk have always been very welcoming and helpful. Ben and the breakfast staff were very accommodating to our entire group by making sure we had hot breakfast ready for our early morning departures. The rooms and property in general are neat as a pin. Very clean and comfortable. Other people staying at other area hotels were commenting that they will stay at HIE NE next time because of all of the wonderful comments and compliments coming from our Pony Club group. Five stars for this rating are definitely appropriate and well earned! Thank you very much!! July 21, 2014
Rated 5.0 out of 5.0 by Excellent staff The staff here were extremely courteous and accommodating . July 18, 2014
Rated 5.0 out of 5.0 by Clean and comfortable I stayed for 6 nights at this Holiday inn express and found it to be worth it. very clean, nice staff, and comfortable beds and rooms. July 17, 2014
Rated 5.0 out of 5.0 by Great place to stay My daughter, granddaughter and I have stayed, previously, at the Holiday Inn Express Lexington NE. We returned this year based upon the comfort, cleanliness and especially because of the wonderful staff. Staff is friendly, willing to be of assistance and make visitors feel welcomed. They truly seem to enjoy their jobs.. Any hotel can have clean comfortable rooms...but, this staff makes the difference. We feel very safe staying here and highly recommend HIN at Lexington NE. July 17, 2014
Rated 5.0 out of 5.0 by great place to stay clean and spacious, very nice rooms for the price, the front desk gentleman was very nice and friendly. July 17, 2014
Rated 5.0 out of 5.0 by Great place to stay! I have no complaints. The receptionist was accommodating and pleasant and the rooms were comfortable size. Would recommend. July 16, 2014
Rated 3.0 out of 5.0 by Guest Services staff My daughter will be attending UK as a freshman this fall so we have visited the campus on two separate occasions before the freshman registration. All three visits we stayed at this location. The previous two times the service was outstanding. This past visit though we did not have the same positive experience. The front desk was very lack-luster. Not rude but certainly not friendly. For example we had come back to the hotel to change in the late afternoon/early evening and asked when they would have the cookies available, I was told they are cooling it will just be a few minutes, 20 minutes later we just left. Not once did another guest walk in or did the front desk clerk make any comment or engage in a conversation with me. I had gone to the desk to ask for a recommendation for a restaurant in the area, I could hear voices behind the wall and walked by someone sitting in the office but no one came out of the back to speak to me even after several "Hello's" The breakfast buffet was low or empty on the hot breakfast times 2 of the 3 days we were there the young lady was very busy an it appeared that maybe they were short staffed those mornings. Vending machines on the floors were completely empty. On a positive note, I travel a lot for business and see a varying degree of clean, the cleanliness of the rooms at this hotel is superb. Not sure if there has been a management change over the past few months or not but we will give it one more try for move in weekend and if we have the same experience we will be looking at other hotels in the area. July 14, 2014
Rated 4.0 out of 5.0 by Clean hotel and great service This hotel was conveniently located. The staff was friendly and provided great service. The room was clean and the beds were comfortable. The breakfast was typical HI express food, but sub par compared to other HI Expresses. The breakfast staff was friendly and helpful. Lots of fast-food within steps of the hotel! July 10, 2014
Rated 5.0 out of 5.0 by Nice Hotel and nice and caring staff! We stay at this Hotel for Business and like the location and the staff. Walking distance to Kroger's, Applebee's and many other eateries and business's. On our last visit Will upgraded our room and Sandra fed the Hotel guest pizza, chicken, salad, cold beer and other drinks. July 8, 2014
Rated 5.0 out of 5.0 by AC Upgrade The AC units in the room should be upgraded to a better brand. The current ones are noisy when running. July 4, 2014
Rated 5.0 out of 5.0 by Great Staff The staff here at this hotel made our stay an outstanding one. Thanks to Jake and Jon - they went above and beyond to see that our entire family (people in town for a family reunion from 6 states) had a most fabulous time. Thank you so much! They were there the entire weekend making sure we were comfortable. July 3, 2014
Rated 4.0 out of 5.0 by Leisure Time My husband and I just wanted to get away for a weekend. I had stayed in several other Holiday Inn Express hotels on business. I was pleased then, and I'm pleased now! The staff were very polite and accommodating; the room was clean and comfortable; and the noise level barely registered. Overall, we had a great weekend experience! July 3, 2014
Rated 5.0 out of 5.0 by Great service and great accommodations! We were extremely exhausted after traveling all day from Detroit in terrible traffic on I 75. The staff was wonderful to me and my entire family including 6 grandchildren. We would definitely recommend this hotel to anyone. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable beds, excellent staff, all staff are very professional, clean, breakfast was excellent. June 30, 2014
Rated 5.0 out of 5.0 by GREAT STAY Great location to restaurants. Hotel staff went above and beyond their normal duties. So friendly, helpful in telling us where different places were and told us about parking in Lexington. I called front desk check out morning to ask about Motrin, Excedrin for my headache the guy said wait a minute and checked to see if they had any for me. So nice. The lady in dining area was so sweet and was constantly doing something. Cleaning and refilling the dining area was immaculate. The hotel itself was very nice and clean. Our room was clean and smelled very fresh and decorated very up to date. The bed, linens and pillows were all so comfortable and smelled so fresh. Will defiantly be staying there again next trip to Lexington. I forgot to mention the pool area. The guy at front desk noticed the 2 kids with us and asked if they were going to be swimming we said yes and asked us if we wanted a room by the pool which we did. Room 124 GREAT ROOM! Pool was nice size, clean and water was a perfect temp. When we checked out they asked if we wanted a bottle of water for our trip. I would give everything a 6 star if I could. June 30, 2014
Rated 5.0 out of 5.0 by Stay at Lexington The staff were very friendly and helpful. Good location near quite a few restaurants and a nearby neighborhood for a good run. June 30, 2014
Rated 5.0 out of 5.0 by A must stay Hotel! Everyone here is so friendly and helpful. We could not see ourselves staying at a different hotel. If you are ever in lexington please stop by and stay. June 30, 2014
Rated 5.0 out of 5.0 by Great management and breakfast service We stayed five nights to visit Lexington and surrounding areas and could not have been happier with the overall service and location which was very convenient to all areas. Hotel management, the front desk staff and breakfast staff all made our visit very enjoyable. June 29, 2014
Rated 5.0 out of 5.0 by New, Modern and Friendly Stayed for one night while on business. The building and rooms are modern and the staff was very friendly. I'm not sure why they refer to the hotel as Lexington Northeast when it is on the northwest side of the city. Nevertheless, I will be staying here again! June 28, 2014
Rated 5.0 out of 5.0 by Great Service The Holiday Inn Express was a great hotel. But, what really sold me was the front office manager, Josh. He was excellent, caring, and even funny. I was bale to chat with, while he was still very busy working, and he was able to multi-task and still hold a conversation with me. More hotels, and business in general should hire people like Josh. June 25, 2014
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