Rated 4.8 out of 5 by 80
Rated 5.0 out of 5.0 by TravelingMaryS123 Just as expected
I have been staying at the Holiday Inns for some time. I like that they are always consistent with their check in, features, friendly staff, etc. This hotel was no different.
July 8, 2013
Rated 5.0 out of 5.0 by Tana77 Cozy bed and great service
I recently stayed at the hotel, and it was very clean, the front desk clerk, very friendly and nice. The breakfast food was fresh and very good. Love my stay, look forward to staying again. I also like the fact that the hotel does not allow pets. I have really bad allergies. Definitely recommend it :)
July 6, 2013
Rated 5.0 out of 5.0 by Lexington12 vacation
Driving back from vacation in NY, was having issues with car air conditioner. Needed a comfortable and reasonable place to stay. The facility was there just in time and all staff was very helpful.
July 3, 2013
Rated 4.0 out of 5.0 by buxton38 good stay
We were greeted as IHG members. The bed was comfortable. Our room was on the first floor so we were limited as to opening the window treatments. Also they should have made this a room for king size bed because there were two queens and it was hard to move around. The room was too crowded which made it a little hard to really relax considering were were there for so long. Otherwise it was convenient to everything for us.
July 1, 2013
Rated 4.0 out of 5.0 by DNKODA Needs to be updated
Location is great. Hotel staff is helpful. Breakfast buffet is quickly restocked and stays open later than posted. The rooms are definitely dated and need to be updated. The price is a little too high however.
June 29, 2013
Rated 5.0 out of 5.0 by bondjamesbond First class stay
Rooms were clean and quiet, beds were fairly firm, fixtures and furnishings were current. Nice place, even though the price I paid was over $20 more than quoted over the phone, I would recommend this Holiday Inn Express! Way above average!
June 27, 2013
Rated 5.0 out of 5.0 by Chef59 Great Place to Stay!
This is one of the very few places that I come back to because
the staff is very professional and cares about the Guest!
June 17, 2013
Rated 5.0 out of 5.0 by Geri55 Excellent choice of hotel
Our very large family was attending a wedding in Lexington Kentucky and we were able to book this entire hotel for the wedding weekend. We received excellent service and other than a glitch with a new computer software that caused some delay in checking in and out, we had a fantastic stay. The rooms/hotel were very clean, there was a great breakfast buffet that was monitored closely and food items kept replenished and the pool area was spacious and clean. We would definitely stay at this hotel again. There are so many great eating places within walking distance of the hotel. Great price, great hotel! Extremely pleased!
My only complaint would be that I have yet to receive my Priority Rewards points for the stay! :(
June 17, 2013
Rated 4.0 out of 5.0 by Sister1 Nice room
Clean, comfortable, cozy, courteous and convenient.
June 16, 2013
Rated 5.0 out of 5.0 by Ebyram Wonderful Place to stay
The hotel was beautiful and very well kept. If I ever come back this way again this is the place to stay. I would recommend this Holiday Inn in a heartbeat. I believe this is one of the nicest ones I have stayed. Thank you .
June 8, 2013
Rated 2.0 out of 5.0 by LAW0605 Mistake at Check out
The staff made an error and allowed another guest to check me out of my room. I understand the problem and don't have a good sollution. The result was that I was not prepared to leave the room and some personal belongings were removed from my room and not all of them returned. Management has yet to respond to the lost items or other remedies. They were helpful but did not follow through with the complete remedy.
May 30, 2013
Rated 5.0 out of 5.0 by Skeeterv Comfortable, convenient and great hospitality!
I would definitely recommend this hotel. Great location and a fine facility with a friendly staff.
May 16, 2013
Rated 4.0 out of 5.0 by LPS64 General
Pillows are awful - lumpy.
Thanks for stocking green tea.
You need some healthy breakfast choices - at least get whole wheat bread (whole grain), not white wheat. Non-sugar cold cereal. Nothing else is healthy, except apples & bananas. Even the peanut butter has sugar & oil in it.
Finally! The staff has begun to recognize me and greet me (I stay here a lot). I really appreciate that nice touch.
May 11, 2013
Rated 5.0 out of 5.0 by micsport Rooms and as well as the over all hotel very clean
We had a two night stay. We found the rooms as well as the over all hotel very clean. We found the entire staff very friendly and courteous. While the location is very convenient to downtown, there are also restaurants and as well as a pharmacy within walking distance. We will definitely stay at this hotel whenever we visit Lexington.
May 9, 2013
Rated 5.0 out of 5.0 by Eventingfan Rolex Event Hotel
Excellent experience..very clean, friendly staff. Only negative is that the pool water was cold.
May 3, 2013
Rated 5.0 out of 5.0 by HarleyBilly The staff and service were fantastic.
This was the 4th time we stayed at this Holiday Inn Express and we will continue to be back because of the staff.
April 23, 2013
Rated 5.0 out of 5.0 by RichUPS Clean, neat and courteous
Great place to stay, very clean and well kept. Front Desk staff is extremely courteous and efficient.
April 21, 2013
Rated 5.0 out of 5.0 by Yellowlab Clean
We enjoyed our stay and found the hotel clean with friendly staff. Very quiet rooms. Breakfast varied a little each day we had plenty to choose from and the tables were kept clean and could always find a table. Our only complaint is the room we stayed in had bad mattresses it is time for some new ones. We had to hang onto the sides of the bed so we didn't roll into the center.
April 18, 2013
Rated 5.0 out of 5.0 by s319 Wonderful Stay
The hotel was very clean in all areas. The breakfast was excellent. The room where breakfast was served was set up with tables and chairs while including a comfortable living room space with a large, flat screen tv. It was similar to being at home. The heated pool was relaxing. The room was exceptionally clean and the noise level was extremely low. The staff was courteous, friendly, efficient, and professional.
April 18, 2013
Rated 5.0 out of 5.0 by goreds147 Good Service
The person at the front desk was very helpful and polite. He went above and beyond to answer my questions. I would suggest this hotel to anyone visiting Lexington. It's my second stay here and the rooms are very clean and the staff are great. I look forward to staying here again on my next Lexington visit.
April 15, 2013
Rated 5.0 out of 5.0 by EDS22 Location
This Holiday Inn is located with 3 miles of my designation. Also great staff with warm and friendly smiles!
April 1, 2013
Rated 5.0 out of 5.0 by OMI100 Great stay
The gentleman at the front desk was very personable and helpful. We felt very welcome! The room and bed were very comfortable.
March 12, 2013
Rated 5.0 out of 5.0 by FMV12345 Customer Service
From check-in to check-out we received nothing but excellent service from all the staff. They made us feel welcome from the moment we walked in the door and were always friendly, helpful, efficient and professional. And we definately noticed that no matter what time of day we walked down the hall or through the lobby that ALL guests were being treated well.
Thanks H.I. Express Lexington for a great stay!
March 9, 2013
Rated 5.0 out of 5.0 by TGS76 good nights sleep
The room was quite and clean. Staff very friendly. I will stay there agian.
March 4, 2013
Rated 4.0 out of 5.0 by Cordemi Love this spot!
Good location to the highway and many restaurants. This is my favorite spot to stay when i'm in Lexington. Will is the man!
February 28, 2013
Rated 5.0 out of 5.0 by CaptainChaos42 Excellant
Always friendly and helpful. Great place, great staff.
February 24, 2013
Rated 5.0 out of 5.0 by Candi51 Excellent hotel and nice people!
We had a medium sized group stay at this property over the weekend and it was a very nice hotel. I always stay and Holiday Inn Express across the country and this one is another great example. Very clean and neat, staff very friendly! Jon checked us in and was so very helpful and kind. Caroline helped to organize the reservations and was also there at check out and offered great customer service! Rooms were very clean, bedding was comfortable, and the pool was very nice. Breakfast was good. We missed our usual HIE cheese omelets but there was plenty of other food. Looking forward to our stay in April when we bring the BIG group!!
February 11, 2013
Rated 5.0 out of 5.0 by jensenkj AMAZING!!
The staff that works there are amazing, they are so accommodating and professional. The breakfast is always fresh and tasty. I always prefer to stay there when I am visiting Lexington.
February 8, 2013
Rated 4.0 out of 5.0 by Windshieldwarrior Very friendly and accommadating staff
The friendly service upon check in was extremelly appreciated. The property is very nice. No hot tub was a minus here though.
January 30, 2013
Rated 5.0 out of 5.0 by mcb26 staff
Your staff is always pleasant, they call you by name and they make your experience away from home enjoyable. I love staying here and have recommended it to several of my peers. I've stayed at Holiday Inn Express's in several states and this location is the only location that I feel valued as a priority club member. They recognize you by displaying your name and by having a bag of goodies...no other location does this (at least where I've stayed). As little as some may think this is, it's special to me when I travel. I look forward to staying here once a month.
Hats off to the Sharkey/Lexington staff!!!
January 29, 2013