Rated 4.8 out of 5 by 98
Rated 4.0 out of 5.0 by LPS64 General
Pillows are awful - lumpy.
Thanks for stocking green tea.
You need some healthy breakfast choices - at least get whole wheat bread (whole grain), not white wheat. Non-sugar cold cereal. Nothing else is healthy, except apples & bananas. Even the peanut butter has sugar & oil in it.
Finally! The staff has begun to recognize me and greet me (I stay here a lot). I really appreciate that nice touch.
May 11, 2013
Rated 5.0 out of 5.0 by micsport Rooms and as well as the over all hotel very clean
We had a two night stay. We found the rooms as well as the over all hotel very clean. We found the entire staff very friendly and courteous. While the location is very convenient to downtown, there are also restaurants and as well as a pharmacy within walking distance. We will definitely stay at this hotel whenever we visit Lexington.
May 9, 2013
Rated 5.0 out of 5.0 by Eventingfan Rolex Event Hotel
Excellent experience..very clean, friendly staff. Only negative is that the pool water was cold.
May 3, 2013
Rated 5.0 out of 5.0 by HarleyBilly The staff and service were fantastic.
This was the 4th time we stayed at this Holiday Inn Express and we will continue to be back because of the staff.
April 23, 2013
Rated 5.0 out of 5.0 by RichUPS Clean, neat and courteous
Great place to stay, very clean and well kept. Front Desk staff is extremely courteous and efficient.
April 21, 2013
Rated 5.0 out of 5.0 by Yellowlab Clean
We enjoyed our stay and found the hotel clean with friendly staff. Very quiet rooms. Breakfast varied a little each day we had plenty to choose from and the tables were kept clean and could always find a table. Our only complaint is the room we stayed in had bad mattresses it is time for some new ones. We had to hang onto the sides of the bed so we didn't roll into the center.
April 18, 2013
Rated 5.0 out of 5.0 by s319 Wonderful Stay
The hotel was very clean in all areas. The breakfast was excellent. The room where breakfast was served was set up with tables and chairs while including a comfortable living room space with a large, flat screen tv. It was similar to being at home. The heated pool was relaxing. The room was exceptionally clean and the noise level was extremely low. The staff was courteous, friendly, efficient, and professional.
April 18, 2013
Rated 5.0 out of 5.0 by goreds147 Good Service
The person at the front desk was very helpful and polite. He went above and beyond to answer my questions. I would suggest this hotel to anyone visiting Lexington. It's my second stay here and the rooms are very clean and the staff are great. I look forward to staying here again on my next Lexington visit.
April 15, 2013
Rated 5.0 out of 5.0 by EDS22 Location
This Holiday Inn is located with 3 miles of my designation. Also great staff with warm and friendly smiles!
April 1, 2013
Rated 5.0 out of 5.0 by OMI100 Great stay
The gentleman at the front desk was very personable and helpful. We felt very welcome! The room and bed were very comfortable.
March 12, 2013
Rated 5.0 out of 5.0 by FMV12345 Customer Service
From check-in to check-out we received nothing but excellent service from all the staff. They made us feel welcome from the moment we walked in the door and were always friendly, helpful, efficient and professional. And we definately noticed that no matter what time of day we walked down the hall or through the lobby that ALL guests were being treated well.
Thanks H.I. Express Lexington for a great stay!
March 9, 2013
Rated 5.0 out of 5.0 by TGS76 good nights sleep
The room was quite and clean. Staff very friendly. I will stay there agian.
March 4, 2013
Rated 4.0 out of 5.0 by Cordemi Love this spot!
Good location to the highway and many restaurants. This is my favorite spot to stay when i'm in Lexington. Will is the man!
February 28, 2013
Rated 5.0 out of 5.0 by CaptainChaos42 Excellant
Always friendly and helpful. Great place, great staff.
February 24, 2013
Rated 5.0 out of 5.0 by Candi51 Excellent hotel and nice people!
We had a medium sized group stay at this property over the weekend and it was a very nice hotel. I always stay and Holiday Inn Express across the country and this one is another great example. Very clean and neat, staff very friendly! Jon checked us in and was so very helpful and kind. Caroline helped to organize the reservations and was also there at check out and offered great customer service! Rooms were very clean, bedding was comfortable, and the pool was very nice. Breakfast was good. We missed our usual HIE cheese omelets but there was plenty of other food. Looking forward to our stay in April when we bring the BIG group!!
February 11, 2013
Rated 5.0 out of 5.0 by jensenkj AMAZING!!
The staff that works there are amazing, they are so accommodating and professional. The breakfast is always fresh and tasty. I always prefer to stay there when I am visiting Lexington.
February 8, 2013
Rated 4.0 out of 5.0 by Windshieldwarrior Very friendly and accommadating staff
The friendly service upon check in was extremelly appreciated. The property is very nice. No hot tub was a minus here though.
January 30, 2013
Rated 5.0 out of 5.0 by mcb26 staff
Your staff is always pleasant, they call you by name and they make your experience away from home enjoyable. I love staying here and have recommended it to several of my peers. I've stayed at Holiday Inn Express's in several states and this location is the only location that I feel valued as a priority club member. They recognize you by displaying your name and by having a bag of goodies...no other location does this (at least where I've stayed). As little as some may think this is, it's special to me when I travel. I look forward to staying here once a month.
Hats off to the Sharkey/Lexington staff!!!
January 29, 2013
Rated 5.0 out of 5.0 by 7EEM Gas Guzzler
The property, staff and location was perfect. The room was comfortable, clean and quiet. Parking near our room and through a secured door and was very convenient.
January 18, 2013
Rated 5.0 out of 5.0 by Cooper12 Great place to stay
I have stayed at this location many times for trips to Lexington, and will drive across town to get to it if needed. I have never had an issue. The whole place is clean and comfortable and that means a lot. The people are very nice and helpful. Keep up the good work. I will be back.
December 14, 2012
Rated 5.0 out of 5.0 by morse Morse
This hotel is very nice and in anice accessible well lited location. The breakfast as a part of the hotel cost was very good with a nice variety of food.
November 30, 2012
Rated 5.0 out of 5.0 by Southerner Good value for the money!
The people here are very personable. Staff helped me with various things including immediately adjusting the TV in the fitness room when it didn't work, making a recommendation about a nail salon and giving directions. They couldn't have been nicer.
The room was clean, quiet and comfortable. Altogether everyone went out of their way to help. Good value for the money.
November 19, 2012
Rated 5.0 out of 5.0 by Brandi36 Very clean
I would highly recommend this hotel to anyone staying in this area. It is rated 2.5 star but it is actually like being in a 3 to 3.5 star hotel. The hotel is clean and attractive and the staff was very friendly!!! I will stay here again when I am back in the area.
November 16, 2012
Rated 4.0 out of 5.0 by frani night staff
The gentleman working the desk ( name was Sanghia ?)
was terrific. He was able to juggle so many small problems that were coming at him from various guests, and somehow made each one feel they were individually the most important guest to him.
October 25, 2012
Rated 5.0 out of 5.0 by lindabe What a wonderful time!
This was my second stay at the Holiday Inn express Northwest in Lexington. Not only did the GM recognize my name when I made the second reservation, He assigned me to the same room, when I stated I had a fondness for that room.
When I saw the GM during my stay, a handshake was immediate. This hotel is extremely well kept, and all of the staff very pleasant. Standards very High.
When I come to Lexington again, you will be sure to see me!!!
October 21, 2012
Rated 5.0 out of 5.0 by Mayet Overnight stay
it was just an overnight stay, but the experience was very pleasant. The suite was spacious and comfortable, breakfast was varied and tasty, and staff were all friendly, courteous and helpful.
October 20, 2012
Rated 5.0 out of 5.0 by ChattaBert Great staff!
Conveniently located and excellent staff. Conveniently located and excellent staff. Conveniently located and excellent staff.
October 14, 2012
Rated 5.0 out of 5.0 by Diane3230 A Wonderful Visit
We really enjoyed our stay ,...we were visiting UK for parents weekend. Reserved a suite,....could not believe how large the room was! Comfy bed,...nice view,...plenty of room. Good breakfast with plenty of seating available,..even though the hotel was completely full. Hotel is in a great location also,...restaurants available right next door. Will definitely return!
October 13, 2012
Rated 5.0 out of 5.0 by Bo49 Great place to stay
My room was uncommonly clean, great bed, great location and wonderful hosekeeping department. I will return.
October 12, 2012
Rated 5.0 out of 5.0 by Boatguy71 Exceptional property
I started staying at this hotel due to location and proximity to my office. I've come to realize that this particular property stands above the rest. Clean, comfortable with exceptional staff and management make this Holiday Inn Express one of the best in the country.
October 9, 2012