Rated 3.9 out of 5 by 111
Rated 1.0 out of 5.0 Poor experience at an older hotel
I recently stayed at this hotel. The joy began at the front desk where there is a sign telling the staff not to adjust the air conditioning. There was a fan blowing on the floor behind the staff, suggesting that the AC setting was inadequate.
The front line staff did well to try to address my needs, although the general manager appeared to have difficulty completing her job to a satisfactory level. I reserved a room at this hotel, which generally means that the room of my choosing had been reserved. However, when I arrived, I was told (not asked) that I would not be staying in a suite as I had requested, but instead would be staying in a comparable room (two queen beds) without the use of a suite. However, I paid the highest rate for the room which allowed me to cancel up until the night of the stay. When I was informed of the difference, my rate was adjusted to the comparable rate (allowing me to make changes to my reservation) rather than the lowest possible rate. To me, this seemed to make sense, since the hotel made the error in not reserving the room I requested.
Once I got to my room, I could smell the familiar smell of cigarette smoke covered by an air freshener. The room was definitely not up to my standards for a Holiday Inn and also was not up to my standards for many lower rated hotels.
July 19, 2014
Rated 5.0 out of 5.0 Great Place to Relax While on Business
The room was spotless, the beds and pillows totally comfortable. The arrangement of the room is excellent for relaxing and for doing work. Breakfast was very varied and offered healthy choices and decadent yumminess!
July 18, 2014
Rated 2.0 out of 5.0 by UFP1 Bomb Visit
It was not a good stay. I would be hesitant to stay again at this location..
July 11, 2014
Rated 5.0 out of 5.0 by hons Great Service
Great place and excellent staff, particularly the lady taking care of the breakfast area.
July 9, 2014
Rated 5.0 out of 5.0 by muchfuntravelin Excellent hotel...friendly staff
We were greeted by a friendly young gentleman who, when we requested, gave us an upgrade to a suite, which had the additional sink and couch in it. The comfortable beds had modern, clean bedding, furniture in excellent condition, the bathroom clean & maintained well. Shower pressure was great and towels plentiful. Our room window was also quite bright lighting up our room, so we had to shut the blind to rest during the day. The breakfast was the typical HIE food, but it was well supplied and the staff even went beyond to get me some fresh fruit. A Walmart across the street and plenty of restaurants close by. We will stay here again.
July 8, 2014
Rated 5.0 out of 5.0 by Leon 42 great service
We enjoyed our stay at this hotel. It was very quiet. The beds were comfortable. The room was very clean. The breakfast was excellent. The staff was very polite and helpful. We will be staying here again.
July 4, 2014
Rated 3.0 out of 5.0 by NC visitor Bad A/C ; Lge bed pillows; Freindly staff
Probably better than the competition, but not great!
July 3, 2014
Rated 3.0 out of 5.0 by bronston195 Great place to stay
I highly recommend this hotel to everyone this is the second time I have stayed there and will stay there again in the future
July 2, 2014