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Rated 4.1 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by Great location & staff In the area on business. As business goes, my plans got out of whack - early check-in, late check-out, cancellation, etc..... Cynthia (General Manager) and Caroline (day clerk) worked to help me out of my situation(s), alleviating stress and downtime. A big thanks to them! Great people and a great place to over-night. November 13, 2014
Rated 3.0 out of 5.0 by overpriced too expensive for the quality of service and room. November 12, 2014
Rated 3.0 out of 5.0 by whats that smell i am a plat. member of the ihg rewards program, I stay live in a holiday inn express for work every week, I came to my home town to visit and stayed here, I had reserved a king room, when I arrive and check in to find that I have been down sized to a queen room, getting off the elevator and walking to my room the hall way smelled really bad, it had a strong odor of urine down the whole hall way. the smell was almost unbearable, I was very unpleased with my stay and wish I could have saved my points. November 5, 2014
Rated 5.0 out of 5.0 by Great Service The best part of this hotel was the staff. They were very accommodating, friendly and helpful. The hotel itself feels very up to date. The internet is about standard for most hotels - generally good coverage, horrible speeds. November 4, 2014
Rated 5.0 out of 5.0 by Great place to lay your head We were in for a quick in and out visit. The rooms were very clean, bathroom fully stocked for 4 people, and the staff was very helpful. Would definitely stay here again. November 3, 2014
Rated 5.0 out of 5.0 by service that was outstanding by staff!!!!!!!!!!!! We were on a bus trip. Bus #2 had broken down. We arrived at the Holiday Inn and advised them of our problems. Our bus had to let us off and go back to get the others near Savannah. Your staff was wonderful setting up a room so we could have pizza's for dinner, made us homemade cookies and provided us with anything we needed. The breakfast in the morning was just as wonderful. Your staff went up and beyond what was expected to do, to help us continue our trip the next day...... Our bus was not fixable and another bus was driven down from Wisconsin to meet the temporary bus. Thank you again for a great nights stay and visit and wonderful service. November 2, 2014
Rated 5.0 out of 5.0 by The Breakfast Area. I was there to place a relative in a Nursing home and we always choose that Holiday Express. I live in Houston Texas but I have lots of relatives in that area and I am always back there for some reason or other. It could be for Holidays or personal business, I own property there so this hotel is very convent and we love the place. The staff is wonderful and it is very comfortable. November 2, 2014
Rated 5.0 out of 5.0 by Great service. Had a very pleasant experience,esp as we ate in were late in arriving because of breakdown problems. Kim who was on duty that night was so helpful and also made us cookies. October 29, 2014
Rated 4.0 out of 5.0 by Great service and comfortable hotel Service was outstanding. Rooms were clean and comfortable. Bath towels were nice and thick. Breakfast was good with many choices. October 28, 2014
Rated 5.0 out of 5.0 by Nice Stay We had a comfortable two night stay while visiting Columbia. October 28, 2014
Rated 5.0 out of 5.0 by Great Staff Staff was very helpful. Around midnight there was a strange noise like a motor running, coming from outside my room. It was quickly checked out by the front office staff and the noise was stopped soon after. Check out staff was great. I was over charged and it was promptly corrected. October 20, 2014
Rated 5.0 out of 5.0 by Nice stay Everything was good. Room had refrigerator and microwave which made it nice. October 20, 2014
Rated 5.0 out of 5.0 by I loved thechoice of hard or soft pillows! very nice hotel; we will stay here again when we are in the area October 18, 2014
Rated 5.0 out of 5.0 by Highly Recommend! The staff goes above and beyond to make certain all guests have an enjoyable stay. The rooms were very comfortable, the breakfast was delicious and the location was very convenient! October 14, 2014
Rated 5.0 out of 5.0 by quiet and comfortable The bed was comfortable and it was quiet to sleep well friendly staff October 13, 2014
Rated 5.0 out of 5.0 by dont have one good room and Comfortable bed and great service. work October 12, 2014
Rated 5.0 out of 5.0 by Continental breakfast The hostess at the breakfast was very pleasant, helpful and friendly. She also kept all the breakfast items well stocked. October 12, 2014
Rated 5.0 out of 5.0 by Great customer service A lady at the front desk was very welcoming! She had a smile the entire time she was helping me. Will definitely stay here again!! October 9, 2014
Rated 5.0 out of 5.0 by Friendly staff Great Value This was our 3 rd visit to this Hotel. Only 5K points needed for a Free stay.. What value! great staff and easy location. September 24, 2014
Rated 5.0 out of 5.0 by What you expect from holiday inn, the breakfast made it! Holiday Inn you expect clean and comfortable and that is what you get. No surprises or disappointments. The breakfast on the other hand was above what I have experienced in a breakfast bar. There not much seating, that was a little disappointing, but the hostess made up for it. Went up and beyond what you would expect. She had a smile on her face the minute we sat down and she was still joking and smiling when we left. The noise level in the hall ways was very loud, but it is expected with a hotel. This one of the nicest stay we have had and will stay again. September 23, 2014
Rated 5.0 out of 5.0 by Gerat Rooms at a good price IHG provides great value and clean room no matter where I stay in the US. September 17, 2014
Rated 5.0 out of 5.0 by Great Place to Stay! Staff was very friendly, breakfast was great and the hotel's partnership with Gold's Gym provided access to an excellent gym. The area is also very nice. September 15, 2014
Rated 5.0 out of 5.0 by Great stay and value Hotel is not brand new, but don't l;et that stop you from staying here. Staff is friendly and rooms are taken carte of. September 11, 2014
Rated 5.0 out of 5.0 by Staff were great I was satisfied and the people who worked there did a great job . September 8, 2014
Rated 4.0 out of 5.0 by Great Hotel With a Caring Staff We stay here most of the time when we visit Lexington, SC. The Hotel is clean; reasonably priced and has a great breakfast. The Staff is very "Southern Hospitality" Kind and very helpful. Kim the Manager has done a exceptional job of creating a fine hotel staff. We recommend this Holiday Inn Express. We also like the Gold's Gym for excerize. September 7, 2014
Rated 4.0 out of 5.0 by Great stay, terrible pillows Everything was good about the stay, pillows were the most flacid pillows I've ever slept on September 5, 2014
Rated 5.0 out of 5.0 by Great Football Stay The staff did not take South Carolina losing as hard as the team did. September 2, 2014
Rated 5.0 out of 5.0 by Good stay Hotel was good. Convenient location for where I had to go. I will have to come back again in a few months and I will stay here. August 28, 2014
Rated 2.0 out of 5.0 by Bed comfortable and great service from staff Have stayed at this facility for a number of years and have not encountered any roach or bathroom water pipe problems until this visit but the staff was very professional and the breakfasts were great July 31, 2014
Rated 1.0 out of 5.0 Poor experience at an older hotel I recently stayed at this hotel. The joy began at the front desk where there is a sign telling the staff not to adjust the air conditioning. There was a fan blowing on the floor behind the staff, suggesting that the AC setting was inadequate. The front line staff did well to try to address my needs, although the general manager appeared to have difficulty completing her job to a satisfactory level. I reserved a room at this hotel, which generally means that the room of my choosing had been reserved. However, when I arrived, I was told (not asked) that I would not be staying in a suite as I had requested, but instead would be staying in a comparable room (two queen beds) without the use of a suite. However, I paid the highest rate for the room which allowed me to cancel up until the night of the stay. When I was informed of the difference, my rate was adjusted to the comparable rate (allowing me to make changes to my reservation) rather than the lowest possible rate. To me, this seemed to make sense, since the hotel made the error in not reserving the room I requested. Once I got to my room, I could smell the familiar smell of cigarette smoke covered by an air freshener. The room was definitely not up to my standards for a Holiday Inn and also was not up to my standards for many lower rated hotels. July 19, 2014
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