Rated 3.9 out of 5 by 120
Rated 2.0 out of 5.0 by outfielder Bed comfortable and great service from staff
Have stayed at this facility for a number of years and have not encountered any roach or bathroom water pipe problems until this visit but the staff was very professional and the breakfasts were great
July 31, 2014
Rated 1.0 out of 5.0 Poor experience at an older hotel
I recently stayed at this hotel. The joy began at the front desk where there is a sign telling the staff not to adjust the air conditioning. There was a fan blowing on the floor behind the staff, suggesting that the AC setting was inadequate.
The front line staff did well to try to address my needs, although the general manager appeared to have difficulty completing her job to a satisfactory level. I reserved a room at this hotel, which generally means that the room of my choosing had been reserved. However, when I arrived, I was told (not asked) that I would not be staying in a suite as I had requested, but instead would be staying in a comparable room (two queen beds) without the use of a suite. However, I paid the highest rate for the room which allowed me to cancel up until the night of the stay. When I was informed of the difference, my rate was adjusted to the comparable rate (allowing me to make changes to my reservation) rather than the lowest possible rate. To me, this seemed to make sense, since the hotel made the error in not reserving the room I requested.
Once I got to my room, I could smell the familiar smell of cigarette smoke covered by an air freshener. The room was definitely not up to my standards for a Holiday Inn and also was not up to my standards for many lower rated hotels.
July 19, 2014
Rated 5.0 out of 5.0 Great Place to Relax While on Business
The room was spotless, the beds and pillows totally comfortable. The arrangement of the room is excellent for relaxing and for doing work. Breakfast was very varied and offered healthy choices and decadent yumminess!
July 18, 2014
Rated 2.0 out of 5.0 by UFP1 Bomb Visit
It was not a good stay. I would be hesitant to stay again at this location..
July 11, 2014
Rated 5.0 out of 5.0 by hons Great Service
Great place and excellent staff, particularly the lady taking care of the breakfast area.
July 9, 2014
Rated 5.0 out of 5.0 by muchfuntravelin Excellent hotel...friendly staff
We were greeted by a friendly young gentleman who, when we requested, gave us an upgrade to a suite, which had the additional sink and couch in it. The comfortable beds had modern, clean bedding, furniture in excellent condition, the bathroom clean & maintained well. Shower pressure was great and towels plentiful. Our room window was also quite bright lighting up our room, so we had to shut the blind to rest during the day. The breakfast was the typical HIE food, but it was well supplied and the staff even went beyond to get me some fresh fruit. A Walmart across the street and plenty of restaurants close by. We will stay here again.
July 8, 2014
Rated 5.0 out of 5.0 by Leon 42 great service
We enjoyed our stay at this hotel. It was very quiet. The beds were comfortable. The room was very clean. The breakfast was excellent. The staff was very polite and helpful. We will be staying here again.
July 4, 2014
Rated 3.0 out of 5.0 by NC visitor Bad A/C ; Lge bed pillows; Freindly staff
Probably better than the competition, but not great!
July 3, 2014
Rated 3.0 out of 5.0 by bronston195 Great place to stay
I highly recommend this hotel to everyone this is the second time I have stayed there and will stay there again in the future
July 2, 2014
Rated 5.0 out of 5.0 by mike51234 Nice place.
Stayed using Reward Points. Reserved parking space near the front door. Always received a greeting from the very professional staff when passing through the lobby. We only stayed one day as we were passing through on a trip. Would stay here again
June 28, 2014
Rated 2.0 out of 5.0 by al33 Lots of noise
People are nice, but this property is not becoming of HIE. The room was very noisy. Ratting from the ice machine nearby was common and my family was awakened by an explicit intimate discussion in another room. Breakfast was mediocre and lighting was poor, but the noise factor was the main problem.
June 24, 2014
Rated 4.0 out of 5.0 by LVSTOTRVL Good Location
The location is good. We did have noise from kids running in the hall (not the hotels fault) however, it was annoying. No recognition for elite status. Had to ask about welcome offer.
June 14, 2014
Rated 5.0 out of 5.0 by Jean74 GREAT SERVICE
We drove 14 hours and were totally exhausted. When I checked in the clerk was very polite, everything was ready (including bottled water and a snack) and all we had to do was take in our luggage, shower and get a great night's rest. Our room was on the first floor close to the end door. He suggested us parking there to be closer to our room. This was very helpful as I am just 12 weeks post-op total knee replacement. The rest of the staff were equally friendly and very helpful. This is the 2nd time we have stayed at this particular hotel and highly recommend this establishment!
June 6, 2014
Rated 5.0 out of 5.0 by brenrher Week of May 26-30, 2014
The property is well maintained and the staff at all levels excellent in making sure everyone's needs are met. Seeing hotel staff pulling HVAC unit covers and cleaning them was a sign to me that the small things as well as big things are taken care of. The breakfast was of high quality. I'd recommend this property.
June 2, 2014
Rated 5.0 out of 5.0 by Mom of 8 Very friendly
We have stayed here many times and found the staff to be very friendly and attentive. We recognize many of the staff and they remember us as well. Love getting the Priority Club treats when we check in and being able to fix hot chocolate or tea in the evening.
June 2, 2014
Rated 5.0 out of 5.0 by LeeBop Quiet Room and great service
The room was very quiet and I was able to wind down and relax after a tiring road trip
May 31, 2014
Rated 5.0 out of 5.0 by Retta 63 Great service
Bed was very comfy, had every thing that was needed
Ex. iron, shampoo, etc. Great location
May 31, 2014
Rated 2.0 out of 5.0 Uncomfortable bed noisy ac small pillows
after staying in youer facility in Abingdon va this facility was horrible.. Air conditioner first night kept my wife up half the evening Did get it fixed
May 28, 2014
Rated 5.0 out of 5.0 by Walmart Great Value!
The hotel has all the amenities that I was looking for. The breakfast was good and all the hotel staff treated us with kindness.
May 23, 2014
Rated 5.0 out of 5.0 by Theowash69 Great Stay
I really enjoyed my visit with this location. This was a business visit for 6 weeks. The staff was excellent. If I had to stay in Lexington Sc again I will definitely choose to stay at this hotel. Thank you for everything that you'll have done to make my visit very memorable.
May 19, 2014
Rated 5.0 out of 5.0 by Judy77 Over all great experience
Husband and I were up here to visit our son for Mother's Weekend. The staff was great. Really enjoyed the breakfast and was good to see was turkey sausage.
Was a very relaxing experience and will stay there again when up visiting our son. Will hope to get the same room as before.
Do need to remove from website that you have smoking rooms as don't.
Over all great.
May 15, 2014
Rated 5.0 out of 5.0 by scarolina1990 Great Service
The staff here were great and the rooms were clean. The breakfast was fresh and hot.
May 10, 2014
Rated 5.0 out of 5.0 by Fitzy88 Comfortable quiet room with great guest services.
Stayed here for two days week 1 April while attending the Master's. Room was very clean and quiet. People at front desk were friendly and helpful. Person working the breakfast area was polite and friendly as well. 50 minutes to Augusta National was a bonus too! Good restaurants in the neighbourhood and shopping close by as well. Overall was very happy with this hotel. WIll be back next year for the Master's as well!
April 11, 2014
Rated 1.0 out of 5.0 by Maple1 Run Down Hotel
The hotel is in need of many repairs! Our room had many broken items including the bed. We were told the pool was working only to find out it was down for maintenance. We were next to the kitchen and were woken up at 5am every morning and the staff would stand and talk by our door next to the kitchen at 5am. At night the meeting room was filled w/people party/dancing until after 12am. (across from our room) I'm not to happy and would not recomend this hotel and we have stay there before.
April 4, 2014
Rated 5.0 out of 5.0 by Casey18 Awesome service!
The staff is friendly and polite! Clean rooms. I will definitely be back to stay again!!
April 1, 2014
Rated 5.0 out of 5.0 by Munozramos Great service,
The front desk staff was great and very attentive to details. Thanks.
March 26, 2014
Rated 3.0 out of 5.0 by R8966 Great Location for Shopping
Other than noticing a hair on my mattress and having to walk to the front desk to pick up my bill to checkout, the location is great for shopping and eating.
March 20, 2014
Rated 5.0 out of 5.0 by Kingstree Wonderful stay
The hotel manager was the nicest person to talk with. She greeted us upon arriving and then again when we were leaving. There were a lot of dancers there for competion and she took care of everyone. Also the lady that took care of breakfast went way beyond trying to meet every one's needs.
I highly recommend this hotel. We always stay there.
March 19, 2014
Rated 5.0 out of 5.0 by kim1353 AWESOME STAFF
The rooms are comfortable and the staff is amazing. I would stay here on any visit to the Columbia SC area. I can't rave enough to tell how truly courteous and wonderful they were.
March 19, 2014
Rated 3.0 out of 5.0 by J2rey Worn out dirty hotel!
Won't recommend it to anyone. Light switch reminded me of typical dirty factory. The bathroom door was filthy as well. Overall a lousy experience. Very old place. The carpet was new but that didn't do much to improve the place.
My customer who I was visiting recommended that we should not stay here!
March 17, 2014